Training and support to ensure you get the most out of your software

Professional Services focuses on making sure you are using Red Falcon to full capacity to help you streamline core business concerns and increase daily efficiency. We provide two options to fit your needs. 

Accounting Billing-and-Workflow Inventory-Control Online-Presence Operations-and-Logistics PremierAccountManagement-Icon-1 PremierAccountManagement-Icon2 PremierAccountManagement-Icon3

Expert On-Site

Total Business Review

As part of ECi’s Expert On-Site Total Business Review, our consultants provide your dealership with a comprehensive business review complete with best-practice recommendations and modifications specifically tailored to your unique needs.

We are so sure that you’ll see an improvement to your bottom line using our Expert On-Site Total Business Review that we offer a money-back guarantee on our consultation services fee!

During your review, ECi's experts will examine the following in detail:

  • Operations and Logistics

  • Accounting, Reporting and Auditing

  • Billing and Workflow

  • Inventory Control and Stocking Options

  • Online Presence, E-commerce and Automation

Premier Account Management

The highest level of service and support that Red Falcon offers, Premier Account Management keeps your business running smoothly with dedicated one-on-one consultancy when and where you need it most.

Your senior level Account Manager provides you with:

  • A first point of contact for professional guidance, training, implementation and issues

  • Best practice recommendations to help you use Red Falcon efficiently and effectively

  • A two-day, on-site consultation each year to review your goals and challenges and solidify your business plan

Get a demo of Red Falcon for Office Products Dealers

Find out what Red Falcon can do for your business and your brand

Request a demo

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