Training and support to ensure you get the most out of your software
Professional Services focuses on making sure you are using Red Falcon to full capacity to help you streamline core business concerns and increase daily efficiency. We provide two options to fit your needs.
Total Business Review
As part of ECi’s Expert On-Site Total Business Review, our consultants provide your dealership with a comprehensive business review complete with best-practice recommendations and modifications specifically tailored to your unique needs.
We are so sure that you’ll see an improvement to your bottom line using our Expert On-Site Total Business Review that we offer a money-back guarantee on our consultation services fee!
During your review, ECi's experts will examine the following in detail:
Operations and Logistics
Accounting, Reporting and Auditing
Billing and Workflow
Inventory Control and Stocking Options
Online Presence, E-commerce and Automation
Premier Account Management
The highest level of service and support that Red Falcon offers, Premier Account Management keeps your business running smoothly with dedicated one-on-one consultancy when and where you need it most.
Your senior level Account Manager provides you with:
A first point of contact for professional guidance, training, implementation and issues
Best practice recommendations to help you use Red Falcon efficiently and effectively
A two-day, on-site consultation each year to review your goals and challenges and solidify your business plan