Specialty supply businesses have many moving parts. From managing inventory and providing great customer service to maintaining competitive pricing and adapting to changing customer demands. Those who have a strong handle on it all will rise above the competition.
Go paperless and boost productivity
Too many specialty suppliers still rely on spreadsheets or generic accounting systems to run their businesses, wasting time and risking costly errors. With the right mobile technology, you can move away from overstuffed filing cabinets and access important information, at any time and anywhere, online.
Reduce your costs and improve your margins
Cloud solutions are becoming a standard for specialty suppliers like you, eliminating necessary costs like on-premise hardware and associated maintenance work. In an industry where seasonality can have a big impact, the ability to scale IT resources alongside the businesses helps to manage costs.
Elevate your workforce
Skills shortages continue to affect the industry, but a strong specialty supply POS system can be your hardest-working employee. It will automate processes, centralize information, and give you visibility into your entire business. Plus, modern tech can attract a new generation of workers.
RockSolid MAX is an affordable and easy-to-use inventory management and POS software designed for supply stores like yours. Over the years, we have helped thousands of your peers modernize their growing businesses, improve customer service, and increase annual sales.
Top software capabilities for specialty suppliers to thrive
Improve your accounting process, limit errors, save time, and reduce paper by automatically emailing invoices and statements to customers.
Point of Sale
Create a positive sales experience for customers and ease of use for employees by providing seamless catalog access for quick transactions or returns.
Analytics & Reporting
Stay on top of your day-to-day operations and make data-backed decisions with predefined reports and visual report analysis. Take the guess work out of your business.
Offline Point of Sale
Always process sales and print receipts even if Wi-Fi connections are unavailable.
Purchasing & Inventory
Simplify special order management and consolidate purchasing activities to boost efficiency and maximize on volume discounts.
Manage your tools and equipment rentals with the same software you manage the rest of your business with.
Create professional marketing materials directly within the software, including logos on documents, printed sales signs, and statement flyers.
Gain flexibility in managing your business with access to your system 24/7, from any internet-connected device.
Always Up-to-Date Software
Rest easy knowing our experienced team will take care of your cloud software updates for you.
Specialty Suppliers Frequently Asked Questions
How can the system ensure data security and protect sensitive customer and sales information?
Cloud-based applications are 50% less likely to be breached than on-premise ones, according to Ponemon Institute and IBM. We have a dedicated team of cloud experts whose primary responsibility is to protect your data. It is their full-time job to stay on top of the latest security threats, technology, and best practices so you don’t have to.
Additionally, we have strict account provisioning and management processes in place along with data encryption, strong firewalls, and continuous monitoring to ensure your data is always protection.
Check out our blog article on “5 Reasons Your Business is Safer in the Cloud”
Can software provide mobile access or remote management capabilities for overseeing the store's operations from outside the physical location?
True cloud-based software platforms allow you to access your system from anywhere in the world. Whether you need to build a quote in the field, check inventory levels from a buying show, or just want to monitor daily sales on the fly; RockSolid MAX is available anywhere you are connected to the internet.
Can the system handle multi-location inventory management and sales data across different branches?
Most generic accounting or POS systems will not allow this. But industry-specific software will handle multiple locations, offering consolidated A/R, Purchasing, and Reporting to manage scaling businesses with ease.
What kind of technical support and assistance is available for troubleshooting after the system is installed?
This is important to ask about when looking a software. Once you become a customer, you should gain access to a customer support center or portal that provides a wealth of resources, content, and information to help you learn more about your software, troubleshoot issues, and manage support tickets.
How does the software assist in managing seasonal fluctuations in sales and inventory typical of specialty supply?
This is special to industry-specific software and isn’t always available in generic store POS. Robust purchasing features within RockSolid MAX allow multiple options to assist in building seasonal purchase orders; from a simple replenishment report to a dynamic suggested order report based on seasonal trends and sales history.
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Want to learn more about how our team of experts can help you?
Simply provide us with your contact information and we’ll take it from there. By learning more about your business and future goals, we can work together to help you be more competitive.