Industry software to help your hardware store survive in a crowded market
With over 30 years of expertise in empowering hardware dealers, we intimately understand the unique challenges you face, from inventory management of many different types of products to providing exceptional customer service. Our comprehensive solutions, Spruce and RockSolid MAX, were designed by industry professionals to streamline operations and provide you with the strategic insights needed to fuel growth.
Integrated inventory management
Managing diverse and extensive inventory while keeping your most popular stock on hand is a core challenge for hardware stores. Our industry-specific software enables you to effortlessly track stock levels, reorder products, and maintain optimal inventory quantities. Say goodbye to overstocking and stockouts and hello to always having the right products on your shelves that meet customer demands.
Advanced POS system
Deliver swift and seamless customer experiences at checkout with an intuitive POS system. Process transactions efficiently, manage returns hassle-free, and provide customers with emailed receipts. Transform routine sales into moments of customer satisfaction while ensuring accurate record-keeping.
End-to-end solution made for hardware stores
With end-to-end, cloud-based software like Spruce, you can manage all aspects of your hardware store business from a single, integrated solution. Handle purchasing, track sales, monitor inventory, and access insightful reports to make informed decisions. Whether you run a single store or multiple locations, our software provides your hardware store with the tools you need to streamline operations.
Go paperless and improve productivity
Stop searching through filing cabinets and disparate piles of spreadsheets. Our software is built around core document management functionality. All orders, transactions, and invoices are automatically linked in the software. Plus, with a document scanner you can attach packing lists, handwritten notes, tax forms, or virtually any Windows® file. Ease operations with instant access to documents in one easy-to-use solution.
Tri-County True Value Hardware reduced paperwork hours by 65%
This rapidly growing company went from being unable to build quotes and track materials efficiently to reducing paperwork hours by 65%, making a profit on special orders, basing pricing on data, and experiencing 6% year-over-year growth.
Enhance operations and boost cash flow
Efficiently manage inventory, financials, and transactions, equipping your team with intuitive tools, streamlined processes, and insightful reports. Everyone involved in your business has direct access to a single, source of data truth, system. This facilitates improved communication and coordination on, strategies and business results.
Leading POS for hardware stores
Optimize your retail hardware store with RockSolid MAX, our advanced Point-of-Sale (POS) system. Simplify checkout processes, handle returns seamlessly, and offer customers the convenience of emailed receipts. Transform routine transactions into moments of customer satisfaction, all while ensuring accurate record-keeping and efficient management of your small hardware store.
Provide a modern ecommerce experience
Spruce eCommerce is your ideal online retail solution for hardware stores, delivering a modern website that grants customers round-the-clock access to your products. Backed by a proven, direct link to Spruce and RockSolid MAX, this platform ensures a smooth and convenient shopping journey for your valued customers.
Why move to the cloud? HomeCo's CFO explains.
Dan Groth, CFO at HomeCo Lumber & Hardware shares why cloud technology was the right choice for his business. He offers details on actual cost savings with the cloud, as well as reduced time and data security concerns.
Key hardware store software capabilities to be successful
Centralized Management with Inventory Control
Manage all aspects of your hardware store operations from a single, cloud-based interface. Easily track stock levels, reorder products, and maintain optimal inventory quantities while handling purchasing, tracking sales, and accessing insightful reports to make informed decisions.
Advanced Point of Sale (POS) Transactions
Provide customers with seamless and efficient checkout experiences. Process transactions, manage returns hassle-free, and offer emailed receipts for accurate record-keeping.
Customer Relationship Management (CRM)
Enhance customer relationships by capturing and utilizing valuable customer data for personalized experiences and targeted marketing campaigns.
Access instant insights into sales, inventory, and customer behavior to make informed decisions and optimize your hardware store's operations.
Product Information Management (PIM)
Provide detailed product descriptions, images, and specifications, enabling customers to make informed purchasing decisions online using our proprietary PIM.
Buy Online, Pick Up In-Store (BOPIS)
Enable customers to purchase products online and pick them up at your physical store, providing a convenient and flexible shopping experience.
Hardware Store Frequently Asked Questions
How does your software simplify purchasing and inventory management for hardware stores?
Spruce empowers you to optimize inventory levels year-round. Create purchase orders, receive inventory, set minimum and maximum quantities, build suggested orders, and analyze historical purchasing performance all in one comprehensive system.
Can you help improve my hardware store's cash flow and reduce expenses?
With Spruce, you can process and email month-end statements or invoices, saving time and reducing costs. Streamline payables, process invoices accurately, and utilize the integrated General Ledger for customized financial reporting.
How does your software help me with my delivery processes?
Our solutions streamline deliveries by capturing proof of delivery with driver signatures and material drop photos linked to sales. Prevent lost orders, provide real-time delivery status updates, and eliminate the need for constant phone communication.
How can you help me manage special orders more efficiently?
Our software for hardware stores simplifies special orders by allowing you to create purchase orders within the point-of-sale transaction or by copying order items into a PO. Adjustments in cost are automatically updated, and the entire process is linked through digital document management.
How do you ensure data protection and cost savings for my hardware store?
The software is cloud-based, eliminating upfront fees and costly server purchases. Your data is automatically backed up offsite, encrypted, and secured by firewalls, offering maximum protection against natural disasters, fires, or theft.
Can I manage my hardware store from anywhere?
Absolutely! Our solutions are cloud-based letting you access your business information 24/7/365. Whether you're in your store, at a customer location, working from home, or even on vacation, you can easily access sales history, respond to inquiries, and handle orders.
Are you ready to transform your hardware store's business and drive growth?
Talk to one of our software experts on how we can help streamline your processes, enhance customer experiences, and boost your bottom line.