Rachel Hansen

Senior Vice President, Professional Services

As Senior Vice President of Professional Services, Rachel ensures that implementation and ongoing usability experiences create raving fans for both customers and team members. Her motto is to give the customers what they need when they need it, and how they need it.

Rachel is an experienced leader across various ERP platforms and industries, giving her a clear understanding of customer wants and needs at each step of the product lifecycle. Having held frontline and leadership roles for System Software Associates (SSA), JobBOSS, Kewill, Exact Software, and now ECI, Rachel leads her team by example.

Rachel has a Business Management degree from Rasmussen Business College. Outside of work, you will find her doing just about any activity possible. Time with her daughter Kylie, family, and friends, riding ATVs, snowmobiles, and jet skis, fill her need for speed. At the same time, golf, trap shooting, bowling, go-kart racing, and playing Horse on the basketball court allows her to channel her competitive nature.

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Industries Served


Helping small and medium-sized businesses compete and grow.

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Manage your manufacturing operation in a single solution.

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Home and Building Supply

Streamline operations and drive growth.

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Home Builders & Land Developers

Proven performance for home builders and developers.

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Office Technology

Your single source for service business management software.

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Field Service

Simplify your day-to-day maintenance and field service operations.

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Residential Contractors

Simplify your day-to-day maintenance and field service operations.

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The competitive edge for independent business solution dealers.

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Office Furniture

Increase growth in an expanding market.

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Business Applications

Enhance your day-to-day operations.

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