Rachel Hansen

Senior Vice President, Professional Services

As Senior Vice President of Professional Services, Rachel ensures that implementation and ongoing usability experiences create raving fans for both customers and team members. Her motto is to give the customers what they need when they need it, and how they need it.

Rachel is an experienced leader across various ERP platforms and industries, giving her a clear understanding of customer wants and needs at each step of the product lifecycle. Having held frontline and leadership roles for System Software Associates (SSA), JobBOSS, Kewill, Exact Software, and now ECI, Rachel leads her team by example.

Rachel has a Business Management degree from Rasmussen Business College. Outside of work, you will find her doing just about any activity possible. Time with her daughter Kylie, family, and friends, riding ATVs, snowmobiles, and jet skis, fill her need for speed. At the same time, golf, trap shooting, bowling, go-kart racing, and playing Horse on the basketball court allows her to channel her competitive nature.

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Industries Served


Helping small and medium-sized businesses compete and grow.

Manufacturing erp software


Building Supply Software

Building Supply

Residential Construction Management Software

Residential Construction

ECI Training e automate

Office Technology

Field Service Contractor Management Software

Service Management

ERP and eCommerce Software for B2B Distributors


Office Furniture 2023 Hero

Office Furniture

Tools person typing on laptop

Business Applications

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