Last reviewed: January 2017
Personal Information; Collection
What information is collected
In connection with your use of ECI Products and Services, you may be required to provide Personal Information, such as your company name, first and last name, business address (including ZIP code), country of residence, e-mail address, telephone and facsimile numbers, and other information ("Personal Information").
During the course of your use of the Products and Services, ECI may also collect certain non-personally identifiable information about your activities in connection with your use of the Products and Services. By way of illustration, we may collect non-personally identifiable information about such things as (i) orders placed and fulfilled using ECI Products and Services; (ii) quantities or orders and transactions placed; (iii) items and categories of items purchased, (iv) types of accounts placing orders; and (v) other non-personally identifiable transaction information ("Anonymous Transaction Information").
By using the Products and Services, you agree and acknowledge that Personal Information and Anonymous Transaction Information collected in connection with your use of the Products and Services may be collected by ECI, transferred across national boundaries and stored and processed in any of the countries around the world in which ECI maintains offices, including the United States. You also acknowledge that in certain countries or with respect to certain activities, the collection, transfer, storage, and processing of Personal Information and Anonymous Transaction Information may be undertaken by trusted third parties. Such third parties are bound by contract with ECI not to use Personal Information or Anonymous Transaction Information for their own purposes or to provide it to any third parties.
How information is collected
ECI uses a wide variety of non-intrusive technological means including cookies (see further below) to collect Personal Information and Anonymous Transaction Information. The websites of ECI, its subsidiaries and affiliates contain commercially available features and functionality that allow for the collection of information regarding activities undertaken by visitors while on those sites. ECI Products and Services also contain commercially available features and functionality that allow for the collection of Personal Information and Anonymous Transaction Information. Additionally, Personal Information and Anonymous Transaction Information can be collected in the process of normal business transactions as they are processed by ECI Products and Services or via other technological means that may be available in the future that allow ECI to access and collect such Personal Information and Anonymous Transaction Information.
How your Personal Information is used
ECI collects your Personal Information and Anonymous Transaction Information in order to record, support, facilitate and improve your use of the Products and Services. If you subscribe to or register for Products and Services, for example, the information is used to register your rights, if any, to technical support or other benefits that may be made available to registered users.
ECI tracks visits to its websites in a non-obtrusive way using commercially available data gathering tools and uses such information to improve the user experience and to communicate with such visitors regarding ECI Products and Services.
ECI may collect Anonymous Transaction Information about your use of the Products and Services. This information is collected in aggregate form, without identifying any user or dealer individually. ECI may use Anonymous Transaction Information for improving the Products and Services and statistical analysis, and may also share Anonymous Transaction Information with third party service providers of ECI, including without limitation, wholesalers, manufacturers, and other third parties with whom ECI has business relationships.
ECI may also use your Personal Information to provide you with information about goods and services which may be of interest to you and we may contact you about these by email, post or telephone.
If you do not want us to use your Personal Information in this way, please tick the relevant box situated on the form on which we collect your data.
Your choices with respect to Personal Information
There are other instances in which ECI may divulge your Personal Information, such as where required by law, regulation, or litigation. We may also disclose information about you if we determine that such disclosure should be made for reasons of national security, law enforcement, or other issues of public importance.
Protection of your Personal Information
The Personal Information that you provide in connection with your use of the Products and Services is classified as Registration Information. Registration Information is protected in several ways. Access by you to your Registration Information is available through a password and unique customer ID selected by you. This password is encrypted. We recommend that you do not divulge your password to anyone. In addition, your Registration Information resides on secure servers that only selected ECI personnel and contractors have access to via password. ECI encrypts your Personal Information and thereby strives to prevent unauthorized parties from viewing such information when it is transmitted to ECI.
ECI takes its users' privacy concerns seriously. If you wish to contact ECI about privacy matters, you may write to the ECI Privacy Officer at the following address:
ECi Software Solutions, Inc.
Privacy Officer/General Counsel
4400 Alliance Gateway Freeway, Suite 154
Fort Worth, TX 76177