This climate, along with a move to online grocery orders and curbside pickup, led to a decline in demand for bulk items. It ultimately changed the overall environment and shifted how the company looked at relationships with customers, vendors and employees.
In short, COVID-19 changed how Bergin went to market. The company needed to pivot to maintain operations and meet consumer needs, and it needed to do so as quickly as possible.
Deacom ERP functionality that Bergin Fruit and Nut Company relies on includes:
Direct Store Delivery
Material Resource Planning
By incorporating Deacom WMS into their operations, Bergin has been able to build Hyper Tight Process Control™ and ensure that steps are always followed. “Previously, we did not use warehouse scanners but now we use them for issuing products to jobs and picking our orders. The reduction of manual labor and errors have been significant to our business. Since our team is not manually writing down pick tickets and issuing the product, we were able to expedite the process by 10% and reallocate those resources to assist in other areas of the business. Additionally, we almost never miss-ship product now because Deacom makes it virtually impossible to do so,” said Finn.