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A field service technician standing outside a work van, holding and using a tablet to manage tasks.

Office Tech: State of the Business

Jun 16, 2026

Tuesday

2:00 PM

ET

Free

Join us for this exclusive Office Tech: State of the Business Customer webinar.   

As we enter the second half of 2026, it’s the perfect time to reflect on where our industry is right now, where it’s going next, and how ECI plans to take you there. 

During this session, we’ll cover: 

  • Industry trends and dealer challenges 
  • How ECI is connecting the office tech suite to reduce friction and improve efficiency 
  • New opportunities for growth through ecommerce, leasing, and payments 
  • Our investments in AI, cloud hosting, and platform modernization 
  • Improvements to customer support and proactive system monitoring 
  • Our long-term vision to deliver a more innovative and connected dealer ecosystem 

This webinar is designed to give you practical updates, strategic context, and a clear view of how ECI is investing in your future.

Free Webinar

Meet the Speaker

Laryssa Alexander

President | Field Service

As President of our Field Service Division, Laryssa is our woman of action. Laryssa’s goals are to deliver stellar customer service and innovation while balancing financial results and growth. She accomplishes this by leveraging her 20+ years of industry experience and ability to build strong collaborative teams. When she’s not working or traveling for business, Laryssa is spending time with her husband, Joe, and their daughter, Brittney, and son-in-law, Tony, who live in St. Louis, a city she loves to visit. Laryssa also enjoys shooting pool, playing the piano, baking from scratch, and participating in competitive games of Scrabble and tennis. We also can’t forget to mention her precious Morkie, Bella, who has been by Laryssa’s side since she and Joe became empty nesters.