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Petroleum Equipment Service Industry Software

Efficiency, adaptability, and profitability in a dynamic industry

For petroleum equipment service providers, it's a balancing act between meeting the changing needs of your customers, optimizing resource efficiency, and scaling your business into new market opportunities. 

ECI’s Davisware software is built with your unique industry requirements in mind, helping you enhance all phases of the service delivery lifecycle. From scheduling and dispatching, through invoicing and payment collection, and even managing your core returns, we've got you covered.  

Challenges and trends in petroleum equipment

$1K+

Losses for a fueling station when a single pump is down for a day.

5–15%

Potential revenue leakage from poor core returns processes.

$282B

Estimated size of the petroleum equipment market by 2031.



Core capabilities in petroleum equipment service

Core returns management

Stop wasting time and losing money by simplifying your core returns processes.  

Inventory management

Unmatched visibility and control helps you manage inventory with confidence and avoid over-ordering and stockouts.   

Scheduling and dispatching

Deliver swift service and cost-efficiency by sending the right technician to every job.  

Invoicing and payments

Take the headache out of collections and accelerate your cash flow with fully-integrated payment processing.

Actionable insights

Reporting and dashboards give you deep intelligence about the metrics that keep your business running smoothly.  

Accounting

Stay on top of your finances with built-in accounting that helps ensure you are operating profitably.  

Fleet tracking

Lower costs and deliver superior customer experience with real-time visibility into your fleet.

Technician mobile app

Put critical information at your techs' fingertips, so they can fix it right the first time. 

Service agreements

Secure long-term cash flow and build customer loyalty with customizable service agreements.



Ready to learn more?

Talk to an industry expert today!

Driving impact for petroleum equipment service providers

Petroleum equipment service providers who adopt our field service management solutions have seen measurable improvements. Here are a few examples of real-world impact.

Time

More efficient operations. 

Zahl-Petroleum Maintenance Co. cut time for certain key functions in half, and increased speed to invoice from two weeks to daily. 

Inventory Data

Smarter inventory management. 

Better visibility into stock that is either moving or not on trucks helps PMEC better understand where to increase or decrease inventory.  

ECI Industry Icons 2023 Dashboards

Lower risk of profit leak. 

More accurate billing and tighter links to work orders allow Westhusing to ensure that invoices are complete and billable items are not missed.  

“Efficiency and accuracy are the ROI that we are seeing with Davisware by ECI Software Solutions. Functions that used to take nearly 45 minutes now take less than half the time.”

Jonas Layer, Zahl-Petroleum Maintenance Co.

Industry Trend:

Stop core return leakage

Petroleum equipment service companies lose 5 - 15% of revenue due to faulty core returns processes. Learn how to stop the leaks by:

  • Tracking parts accurately
  • Avoiding missing credits
  • Streamlining warehouse workflows for seamless returns processes

ECI Petroleum common FAQs

What's the best software for a petroleum equipment service company?

The best software for a petroleum equipment business is an all-in-one field service platform that handles the industry's specific realities, compliance, serialized tank and dispenser records, inspection documentation, and multi-site customers. Petroleum equipment service is scheduling- and documentation-heavy in ways most software wasn't designed for. Davisware by ECI has been serving the trades for 35+ years and adapts to how petroleum service companies actually operate, from the field to the back office.

How do I generate recurring revenue?

Capturing compliance testing, preventative maintenance, and other recurring work under service agreements rather than chasing it as one-off calls is the key to securing predictable revenue, smoothing out your technician workload across the year, and making sure no billable work slips through unscheduled. It's one of the most stable recurring-revenue streams in field service.

How do I track the tanks, dispensers, and monitoring equipment I service at each location?

The best method is serialized equipment management, where every asset, tank, dispenser, submersible pump, and automatic tank gauge has its own record with model, install date, service history, and test results. That history travels with the equipment, so any tech dispatched to a site sees exactly what's installed and what's been done before. For companies servicing hundreds of sites, this is what makes consistent, informed service possible.

How do I get my technicians off paper forms in the field?

Move to a mobile app that lets techs complete inspection checklists and compliance forms digitally on site, with the data flowing straight into your system. Paper forms get lost, delay billing, and make documentation hard to find later. Digital forms management standardizes how work is captured, reduces errors, and gives the office real-time visibility into what happened in the field without waiting for paperwork to come back.

How can I bill faster and improve cash flow on service work?

Cash flow improves when the gap between completing work and sending an accurate invoice shrinks. Capturing labor, parts, and completed inspection details in the field, then pushing them straight to billing, closes that gap, and integrated payments make it easier for customers to pay quickly. 

Is field service software worth the cost for a petroleum equipment company?

For most petroleum service businesses, the return comes from consolidating disconnected tools, capturing more billable work, and reducing the admin time spent on scheduling and paperwork, gains that typically outweigh the software cost as you scale. The clearest way to evaluate it is to look at where revenue currently leaks (unbilled work, missed testing cycles, slow invoicing) and what an all-in-one system recovers. ECI offers ROI tools and demos to model that against your specific operation.

Are you ready to take your petroleum equipment service business to the next level? 

Talk to one of our industry experts today.