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Office Technology

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Business Management and ERP Products

Products

Manufacturing

JobBOSS²
Job and machine shop management software for improved shop floor control and business insights.

M1
ERP software for discrete manufacturers offering functionality to manage the entire business.

Deacom
All-in-one, comprehensive ERP solution for batch and process manufacturers to streamline operations.

Macola
ERP for small to medium-sized manufacturers and distributors (for existing customers).

JobBOSS
Job shop software offering real-time job costing and production insights (for existing customers).

E2 MFG
Shop management software for small to mid-sized businesses (for existing customers).

MAX
ERP for manufacturers to centralize processes (for existing customers).

ProfitKey
ERP for small to mid-sized custom manufacturers (for existing customers).

JobBOSS²
Job and machine shop management software for improved shop floor control and business insights.

M1
ERP software for discrete manufacturers offering functionality to manage the entire business.

Deacom
All-in-one, comprehensive ERP solution for batch and process manufacturers to streamline operations.

Macola
ERP for small to medium-sized manufacturers and distributors (for existing customers).

JobBOSS
Job shop software offering real-time job costing and production insights (for existing customers).

E2 MFG
Shop management software for small to mid-sized businesses (for existing customers).

MAX
ERP for manufacturers to centralize processes (for existing customers).

ProfitKey
ERP for small to mid-sized custom manufacturers (for existing customers).

KnowledgeSync
Business activity monitoring alerts and automation.

Cognytics
Business intelligence dashboard software.

Payments
Payment processing software.

MES
Manufacturing execution system (MES) software for manufacturers.

APS
Advanced planning and scheduling (APS) for manufacturers.

Amper
Production monitoring and intelligence platform designed for manufacturers

Products

Residential Construction

Sales and Marketing
Capture, qualify, and convert more buyers.

Construction Management
Real-time visibility and faster build cycles.

Customer Care & Warranty
Faster resolutions with less manual work.

Accounting & Operations
Connected workflows for more profitable operations.

Design & Purchasing
Simplified selections and purchasing workflows.

Trade Operations
Clearer crew coordination and project management.

Sales and Marketing
Capture, qualify, and convert more buyers.

Construction Management
Real-time visibility and faster build cycles.

Customer Care & Warranty
Faster resolutions with less manual work.

Accounting & Operations
Connected workflows for more profitable operations.

Design & Purchasing
Simplified selections and purchasing workflows.

Trade Operations
Clearer crew coordination and project management.

Bolt
Project and scheduling platform that streamlines trade workflows.

MarkSystems
ERP system that unifies production and operations for builders.

AvidWarranty
Warranty management solution that speeds homeowner issue resolution.

HomeKeep
Home maintenance app that guides homeowners through ongoing care.

Lasso CRM
CRM platform that captures and nurtures homebuyer leads.

AvidCX
Platform that improves the homebuyer experience and builder reputation.

LotVue
Lot and community visualization tool that delivers real‑time inventory clarity.

Insearch
Online sales and design experience that empowers buyers to explore and select options.

Products

Distribution

DDMSPLUS
Business software for office technology dealers to manage sales and service.

Red Falcon
Integrated business management and ecommerce software for startup and small business supply dealers.

EvolutionX
B2B eCommerce platform for distributors, manufacturers, and wholesalers.

ECInteractivePLUS
B2B eCommerce platform tailored for wholesale business supply dealers to enhance online sales.

Khameleon
Cloud-based ERP software built specifically to handle the needs of project-based dealerships.

Prima ERP
Cloud-based ERP software to manage orders, inventory, and billing for office products dealers.

DDMSPLUS
Business software for office technology dealers to manage sales and service.

Red Falcon
Integrated business management and ecommerce software for startup and small business supply dealers.

EvolutionX
B2B eCommerce platform for distributors, manufacturers, and wholesalers.

ECInteractivePLUS
B2B eCommerce platform tailored for wholesale business supply dealers to enhance online sales.

Khameleon
Cloud-based ERP software built specifically to handle the needs of project-based dealerships.

Prima ERP
Cloud-based ERP software to manage orders, inventory, and billing for office products dealers.

Acsellerate
Cloud-based CRM and sales intelligence that tracks customer trends, leads, and margin gaps.

Margin Accelerator
Pricing tool that builds custom pricing matrices from your item costs to protect gross profit.

Payments
Integrated card and ACH payment processing that posts to your ERP and speeds up cash flow.

JumpTrack
Mobile proof-of-delivery software that captures signatures and tracks drivers in real time.

ScanIT
Mobile barcode scanning software that improves inventory accuracy from receiving to shipping.

Punchout
eCommerce integration tool that lets buyers shop your catalog from their procurement system.

Cognytics - Dashboards and Analytics
Business intelligence dashboards with an AI assistant that turn ERP data into fast decisions.

Prima GO
B2B eCommerce platform integrated with Prima ERP to help office products dealers sell online.

Prima VANTAGE
BI reporting and dashboard software that turns Prima ERP data into business insights.

Prima ENGAGE
CRM software to track leads, manage sales pipelines, and run campaigns with Prima ERP.

Prima APP
Mobile app for electronic proof of delivery and inventory management, synced with Prima ERP.

Products

Building Supply

Spruce
ERP software for lumber and building materials supply.

RockSolid MAX
Point of Sale and operating software for hardware stores and home centers.

Spruce eCommerce
Comprehensive integrated trade account management, vendor catalog and commerce software.

Spruce
ERP software for lumber and building materials supply.

RockSolid MAX
Point of Sale and operating software for hardware stores and home centers.

Spruce eCommerce
Comprehensive integrated trade account management, vendor catalog and commerce software.

Drypowder
AR management software

Payments
Payment processing software.

Products

Office Technology

e-automate
All-in-one management solution for office technology businesses to boost profitability and efficiency.

Printanista
Automates printer fleet management with an accurate and secure MPS solution.

EvolutionX
B2B eCommerce platform for office technology distributors.

MobileTech
Elevate service delivery with smarter dispatch and mobile technician tools.

e-automate
All-in-one management solution for office technology businesses to boost profitability and efficiency.

Printanista
Automates printer fleet management with an accurate and secure MPS solution.

EvolutionX
B2B eCommerce platform for office technology distributors.

MobileTech
Elevate service delivery with smarter dispatch and mobile technician tools.

PO Processor
Purchase order automation software

Payments
Payment processing software.

KnowledgeSync
Business activity monitoring alerts and automation.

e-info Enhanced
Customer self-service portal software

Products

Field Service

Unlock Cashflow
Streamline invoicing, maximize margins, automate parts reordering, optimize inventory management, and easily track warranty infomation.

Simplify Operations
Reduce errors, accelerate service, boost productivity, and connect operations from back office to warehouse to field.

Actionable Insights
Gain real-time dashboards and reporting for smarter decisions and job costing visibility for a complete view of every job.

Delight Customers
Build trust and exceed customer expectations with self-service portals, automated service agreements, and connected field technicians.

Manage Warranties
Simplify claims management by reducing manual entry and status updates between manufacturers, service agents, and customers.

Unlock Cashflow
Streamline invoicing, maximize margins, automate parts reordering, optimize inventory management, and easily track warranty infomation.

Simplify Operations
Reduce errors, accelerate service, boost productivity, and connect operations from back office to warehouse to field.

Actionable Insights
Gain real-time dashboards and reporting for smarter decisions and job costing visibility for a complete view of every job.

Delight Customers
Build trust and exceed customer expectations with self-service portals, automated service agreements, and connected field technicians.

Manage Warranties
Simplify claims management by reducing manual entry and status updates between manufacturers, service agents, and customers.

Vision
All-in-one field service management software that connects scheduling, dispatch, mobile techs, parts, and billing in a single platform.

GlobalEdge
ERP software for field service businesses that unifies service operations, inventory, job costing, and financials from one system.

GlobalWarranty
Warranty claims software for equipment manufacturers and service agents that automates processing and eliminates duplicate entry.

Specialized Applications

Products

Manufacturing

KnowledgeSync

Business activity monitoring alerts and automation.

Cognytics

Business intelligence dashboard software.

Payments

Payment processing software.

MES

Manufacturing execution system (MES) software for manufacturers.

APS

Advanced planning and scheduling (APS) for manufacturers.

Amper

Production monitoring and intelligence platform designed for manufacturers

Products

Residential Construction

Bolt

Project and scheduling platform that streamlines trade workflows.

MarkSystems

ERP system that unifies production and operations for builders.

AvidWarranty

Warranty management solution that speeds homeowner issue resolution.

HomeKeep

Home maintenance app that guides homeowners through ongoing care.

Lasso CRM

CRM platform that captures and nurtures homebuyer leads.

AvidCX

Platform that improves the homebuyer experience and builder reputation.

LotVue

Lot and community visualization tool that delivers real‑time inventory clarity.

Insearch

Online sales and design experience that empowers buyers to explore and select options.

Products

Distribution

Acsellerate

Cloud-based CRM and sales intelligence that tracks customer trends, leads, and margin gaps.

Margin Accelerator

Pricing tool that builds custom pricing matrices from your item costs to protect gross profit.

Payments

Integrated card and ACH payment processing that posts to your ERP and speeds up cash flow.

JumpTrack

Mobile proof-of-delivery software that captures signatures and tracks drivers in real time.

ScanIT

Mobile barcode scanning software that improves inventory accuracy from receiving to shipping.

Punchout

eCommerce integration tool that lets buyers shop your catalog from their procurement system.

Cognytics - Dashboards and Analytics

Business intelligence dashboards with an AI assistant that turn ERP data into fast decisions.

Prima GO

B2B eCommerce platform integrated with Prima ERP to help office products dealers sell online.

Prima VANTAGE

BI reporting and dashboard software that turns Prima ERP data into business insights.

Prima ENGAGE

CRM software to track leads, manage sales pipelines, and run campaigns with Prima ERP.

Prima APP

Mobile app for electronic proof of delivery and inventory management, synced with Prima ERP.

Products

Building Supply

Drypowder

AR management software

Payments

Payment processing software.

Products

Office Technology

PO Processor

Purchase order automation software

Payments

Payment processing software.

KnowledgeSync

Business activity monitoring alerts and automation.

e-info Enhanced

Customer self-service portal software

Products

Field Service

Vision

All-in-one field service management software that connects scheduling, dispatch, mobile techs, parts, and billing in a single platform.

GlobalEdge

ERP software for field service businesses that unifies service operations, inventory, job costing, and financials from one system.

GlobalWarranty

Warranty claims software for equipment manufacturers and service agents that automates processing and eliminates duplicate entry.

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Plastics and Rubber

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Industries

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Trade Contractors

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Trade Contractors

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Franchises and Buying Groups

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Business Products

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Franchises and Buying Groups

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Specialty Suppliers

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Lumberyards

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Patio, Hearth, and Hardscape Store

Farm, Feed, and Ranch Supply

Kitchen and Bath Showrooms

HVAC, Plumbing, and Electrical Supply

Window, Door, and Millwork Supply

Specialty Suppliers

Roofing and Insulation Supply

Industries

Office Technology

Office Equipment

Managed Print

Workplace Technology

Office Equipment

Managed Print

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Field Service

Commercial Food & Equipment

Commercial HVAC & Refrigeration

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Other Field Service Industries

Commercial Food & Equipment

Commercial HVAC & Refrigeration

Petroleum Equipment

Other Field Service Industries

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ERP 101: An introduction to enterprise resource planning

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Discover how small and mid-sized businesses are approaching AI. This report shares survey data from 550+ SMB leaders on adoption trends, operational use cases, and practical steps to implement AI in manufacturing,…

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How To Talk To AI: Why Plain Language Works Best

Learn why plain language is key in AI communication. Discover tips for clear instructions and improved AI interactions.

Shift Into Growth: Learn, Network, Lead!

Learn what’s next, optimize your tech, and connect with peers at ECI’s premier customer conference.

ERP 101: An introduction to enterprise resource planning

Discover the ERP 101 Toolkit, a practical guide to ERP benefits, features, and implementation tips for small and mid-sized businesses. Download it now.

AI Readiness Report

Discover how small and mid-sized businesses are approaching AI. This report shares survey data from 550+ SMB leaders on adoption trends, operational use cases, and practical steps to implement AI in manufacturing,…

How To Talk To AI: Why Plain Language Works Best

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Resources - Case Study

Business Growth

How Vision Helped Brennan HVAC Ditch The Paperwork, Save Time, And Power A More Profitable Year

Homebuilder team using AvidCX for customer feedback

Resources - Case Study

Residential Construction

How Tim O’Brien Homes elevates customer experience with AvidCX

Shore Lumber customer story big truck

Resources - Case Study

Office Technology

Shore Lumber and Millwork Cuts Costs And Saves Time With Payments

Exterior view of the Fitch Lumber Co building and storefront.

Resources - Case Study

Customer Experience

How A Fourth-Generation Lumber Dealer Made It Easier For Customers To Pay

See how Marty Bleck General Communications used e-Automate to automate document management

Resources - Case Study

Productivity | Inventory

General Communications Boosts Accuracy and Profitability Using e-automate

Eci emailheader Drypowder Case Study Bliffert

Resources - Case Study

Business Growth | ERP | Operations | Productivity

How Bliffert Lumber Automated Accounts Receivable and Processed $13 Million with ECI Drypowder

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Resources - Case Study

Business Growth | ERP | Operations | Productivity

How This Manufacturer Increased Machine Utilization By Up To 25%

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Resources - Case Study

Business Growth | Productivity | Supply Chain

Why NutraStar, A Leading Nutraceutical Company, Uses ECI Deacom For Batch Manufacturing

Silver Spring Foods Resource Tile

Resources - Case Study

Business Growth | Operations

Why Leading Food Manufacturers Depend On ECI Deacom

Operator reviewing Amper dashboards at Hendrick Motorsports to assess machine downtime and cost impact

Resources - Case Study

Business Growth | Inventory | Operations

How Hendrick Motorsports Uses Amper to Drive Smarter Manufacturing Decisions

Machinist inspecting a precision metal part on the shop floor, signaling improved utilization and labor efficiency

Resources - Case Study

Business Growth | Operations

How GPP Increased Machine Utilization by 10% and Optimized Labor

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Resources - Case Study

Inventory | Operations

How Fusion Increased Productivity and Efficiency with Amper

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