You recently searched for:
    Found search results for ""
    Dashboard showing avidcx with statistics

    CASE STUDY: AvidCX Customer Success Video: Tim O'Brien Homes INDUSTRY: RESIDENTIAL CONSTRUCTION PRODUCT: AVIDCX

    How Tim O’Brien Homes Elevates Customer Experience With AvidCX

    How Tim O’Brien Homes Uses AvidCX to Spot Trends and Elevate Customer Experience

    Pete Lange, director of training and customer experience at Tim O'Brien Homes, shares how AvidCX transformed their feedback process. Real-time surveys offer instant insights, helping the team respond quickly, recognize wins, and coach more effectively. With detailed data across the sales journey, AvidCX makes it easier to spot trends and elevate the customer experience. Pete calls it a game-changer.

    video
    We can use AvidCX for coaching opportunities... If there is a situation, Avid puts it on everybody's screen in real-time.

    Pete Lange, Tim O'Brien Homes

    Why use AvidCX?

    Customizable Tools

    Customizable tools to capture and monitor feedback throughout the entire customer experience

    Benchmarking Data

    Benchmarking data to compare your performance against industry standards 

    Customer Satisfaction

    Identify areas for customer experience improvement

    Streamline Processes

    Streamline the process of generating, managing, and amplifying customer feedback

    AvidCX provides a ton of detail...and helps us to spot trends. I would strongly recommend AvidCX to anyone in the homebuilding business.

    Pete Lange, Tim O'Brien

    Related resources

    View All
    Photo of the RJ Young corporate building
    Resources - Case Study
    Office Technology | Field Service

    How RJ Young Saves Time and Money on Purchasing with PO Processor

    view details
    Preferred Office Technologies Case Study
    Resources - Case Study
    Office Technology | Office Furniture

    How Preferred Office Technologies Boosted Service Productivity Using e-automate and FMAudit

    view details
    Shore Lumber customer story big truck
    Resources - Case Study
    Office Technology

    Shore Lumber and Millwork Cuts Costs And Saves Time With Payments

    view details

    See AvidCX in Action

    Discover the all-in-one customer experience platform for homebuilders. Gain real-time insights, automate surveys, and enhance every stage of the homebuyer journey. Improve satisfaction, streamline operations, and drive sales. Request your free demo today!

    Get A Product Tour