MPS Success Accelerates in the Cloud

Managed print team using Printanista Cloud to access data across devices

Reduce your operating costs, scale faster, and strengthen data security with SOC 2 certified cloud solutions

50%

An industry report found that up to 50% of IT costs are saved by using cloud-based solutions.

82%

A recent study showed that 82% of organizations using cloud platforms report faster application scaling compared to on-premise solutions.

93%

Percentage of small business owners that suffer catastrophic data loss end up going out of business within 1 year.

Future-proof your MPS business with cloud-tailored Printanista

Eliminate IT burdens and free your team to focus on what they do best—driving revenue.

By leveraging ECI-hosted Printanista, your dealership is fully protected by a SOC 2 Type II-compliant ecosystem. That means your sensitive business and device data is locked and loaded, totally secured. Your customers place greater scrutiny on how their vendors manage, store, and secure information, and ECI provides the third-party validation you need to confidently meet those expectations.

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Why choose ECI cloud services?

If you don't think there's much to gain by moving your managed print services systems to the cloud, here are some factors to consider:

Factor	Cloud	On-premise
SOC 2 Compliance	Independently audited controls ensure strong security, availability, and data protection, reducing risk and compliance burden while building customer trust.	No independent validation of controls, increasing risk of security gaps, compliance failures, audit complexity, and internal resource strain to maintain standards
Expense	Subscription-based model is a fixed expense, positively impacting cash flow.	Capital expenses for hardware, software, and IT personnel can be unpredictable.
Accessibility	24/7 access from anywhere, anytime.	Access from a machine with a downloaded program.
Downtime	Low downtime rate. Redundancy and failover precautions through multiple geographic regions. Fixes and enhancements automatically deployed.	Planning for maintenance, upgrades, and patches is necessary. Unplanned outages disrupt entire business.
Security	Highly secure with superior security applications and regular auditing maintained by providers.	Secured with business-grade antivirus, malware, intrusion prevention, and firewall.
Disaster Recovery	Automatic nightly backups to Tier 1 data center.	Questionable backup reliability, dependent on human planning and execution.
Obsolescence	Business model relies on continuous infrastructure investment.	Hardware depreciates and becomes obsolete, requiring large IT investment.
Control	Control of business data is secured without requiring control of hardware and software implementation.	Complete ownership and responsibility of hardware, software implementation and data security.
Ongoing cost	Monthly subscription fee includes product access, 24/7 security, product updates, and support.	Outright cost for software maintenance, security, hardware, IT training, and retention costs.

Benefits of SOC 2 compliance for office technology dealers using Printanista or e-automate

Verified Protection

SOC 2 certification confirms that e-automate and Printanista adhere to strict controls for security and confidentiality, safeguarding the data your customers trust you to manage.

Reduced Risk

Our compliant foundation proactively identifies and mitigates vulnerabilities. This protects your dealership from potential breaches and reputational damage while ensuring your ecosystem stays resilient and secure.

Modern Compliance

Meet high-standard compliance expectations without the heavy burden of managing a complex infrastructure yourself, such as those related to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Competitive Advantage

SOC 2 certification can give you a competitive advantage over other office technology dealers who are not certified.

Enhanced Trust

SOC 2 compliance shows customers that you are committed to protecting their data and are more likely to stay with a business that they trust and know is committed to protecting their data.

Faster Onboarding

Streamline security reviews and reduce friction with IT departments. Independently audited proof of your security posture simplifies client evaluations and speeds up the onboarding process for new contracts.

Cloud FAQs

It's normal to be cautious about moving critical business systems from an on-premise instance. We heard these concerns from Printanista users who are now reaping the benefits of ECI cloud services.

What if there is an outage and I lose service?

The risk of outage is significantly less in the cloud than in an on-premise environment. ECI cloud environments have substantially more redundancy than what is found in typical on-prem environments and currently provide uptime reliability greater than 99%.

Will my costs increase, by moving to the cloud?

Moving to cloud services is actually going to eliminate the upfront costs of hardware and software licenses. Your only cost is access to the hosted application. You'll also enjoy a substantial reduction in IT maintenance costs incurred by your on-premise system.

I don't want to lose control of my data.

You won't. You retain ownership and control of your data in the cloud.

Isn't my data is safer on-premise?

Keeping your data close may feel safer, but the odds are against you. Data breaches are more likely to occur with in-house IT teams that do not have access to resources for robust security protocols.

What is SOC 2?

SOC 2, or System and Organization Controls 2, is a security and compliance framework developed by the American Institute of Certified Public Accountants (AICPA). It's used by organizations of all sizes to demonstrate their commitment to protecting customer data.

Why is SOC 2 compliance important for office technology dealers?

For office equipment dealers, SOC 2 compliance is vital for clearing IT security hurdles and winning high-standard contracts.

It provides third-party validation that their ecosystem is secure, derisking the dealership for clients and providing the professional foundation needed to diversify from print to high-value managed services.

How did e-automate and Printanista earn SOC 2 certification?

To obtain SOC 2 certification for e-automate and Printanista, ECI engaged a qualified independent auditor to assess our security and compliance controls. The auditor issued a SOC 2 report describing the controls and whether Printanista and e-automate met the SOC 2 standards. Here are specific examples of just some of the requirements we met for SOC 2 certification:

Develop and implement a security policy that defines the company's security requirements and procedures
Conduct regular security awareness training for employees
Install and configure firewalls and intrusion detection systems to protect the company's network
Encrypt all sensitive data
Develop and implement a disaster recovery plan
Audit security controls by a qualified independent auditor

By taking these steps, ECI demonstrated its commitment to protecting customer data and achieving SOC 2 certification.

How can having e-automate and Printanista SOC 2 certified help office equipment dealers?

SOC certification for e-automate and Printanista can help office equipment dealers to:

Improve their overall security posture
Reduce the risk of data breaches and other security incidents
Increase customer confidence and loyalty
Gain a competitive advantage
Meet compliance requirements

Moving to the Cloud is easier than you think!

Moving to ECI cloud hosting does not have to be disruptive to your business. Our migration team has developed streamlined processes to help execute your transition with ease. They'll help with pre-planning and guide you through every step.

ECI Cloud experts can help.

Our team is ready to guide you through your move to the cloud.

Find out How

What do Printanista cloud users say about Support?

“Rodney was extremely thorough on communication and following up with my emails. This is the kind of service I love to see from companies we do business with.”

Emily, Just Solutions, Inc.