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Bolt Project Management Software in use by a builder

Stop the Back and Forth: Fix Builder Communication to Save Crew Hours

Jul 9, 2026

Thursday

1:00 PM

ET

Free

Stop wasted hours and protect your margins.

About the Webinar

Your crews are tired of showing up to jobsites only to wait on a delivery or a prior trade that isn't finished. Your supervisors are losing their nights and weekends to a never ending cycle of phone calls and texts just to keep the schedule from collapsing.  

This session is a practical playbook from people who live it, showing how small, immediate changes to handoffs, deliveries, and measurement stop wasted hours, protect margin, and keep you in rotation.  

Key takeaways:  

  • Implement a 5-step handoff checklist (scope, times, staging window, contact, photo) and require sign-off before mobilizing. 
  • Lock delivery and staging windows in writing with builders and confirm in a single shared channel. 
  • Run a one-day crew idle audit to log minutes and root causes and prioritize the top fixes. 
  • Pilot the handoff and staging process on one crew, measure idle and cycle-time improvements, then standardize. 
  • Hold a 10-minute daily scheduler-to-supervisor sync and map one estimate line to a job task to avoid scope confusion. 

See you there!

  • Date: July 9, 2026
  • Location: Online
  • Time: 1pm EST

Free Webinar

Meet the Presenters

Bob Cain, residential home construction expert discussing builder communication strategies to reduce crew hours and improve job site handoffs

Bob Cain

Industry President, Residential Home Construction

Bob is Industry President for Residential Home Construction at ECI Software Solutions, leading growth strategy, customer engagement, and market execution. He helps builders and trades streamline operations, improve profitability, and elevate customer experiences through data-driven technology. Previously he served as a Business Unit Leader and held leadership roles across product management, professional services, consulting, marketing, and sales at MarkSystems, giving him a deep understanding of residential construction challenges. He holds a B.S. in Business Information Systems Management from The College of New Jersey, the NAHB CGA designation, and is a certified NAHB Instructor. Bob and his wife, Corinne, have three children; he has coached youth sports for more than two decades and served on his town’s youth football board.