PIVOT Analytics Masterclass: Unlocking Service & Sales Success

Jerry Newberry

President and Managing Partner, Pros Elite Group

Jerry brings over 35 years of industry experience, the last 10 years with Global Imaging Systems as a corporate officer and Vice President of Service. During Jerry's time with Global he was responsible for working with all global locations to achieve service operational benchmarks and a 52%+ company wide service GP. Prior to his career with Global Imaging, Jerry spent 10 years at Xerox Corporation and was a VP of service in the independent dealer environment.

Jeff Kelly

Senior Partner, Pros Elite Group

Jeff has 30 years of experience in the Office Imaging Industry. His area of expertise is driving service operational efficiencies and maximizing profitability. In addition, he is currently focused on developing the PIVOT Business Analytics Platform to help dealers identify the areas they can invest their time to achieve maximum business results.

Steve Rolla

Pros Elite Group

Steve has been in the Office Imaging Industry for more than 40 years and is one of the few Company Presidents in the Industry who have come from a Service background. Most of the industry knows of Steve as the President of organizations that have achieved Ikon’s CEO of the Year award, or the Global Imaging Systems Chairman’s award. He also brings 15 years of experience as the Vice President of Service and Operations for the largest independent dealer the industry has ever known, A-Copy where he managed a powerful organization with over 25,000 customers and 250 Service personnel