Big Ideas for Small Businesses Residential Construction + AvidCX
Click to Contract Checklist: Convert Interest Into Signed Contracts
A practical checklist to turn online interest into signed contracts. Improve inventory visibility, appointment booking, selections flow, and lead routing to shorten sales...
AvidCX: Act On Feedback With Builder AI
AvidCX uses AI to help homebuilders organize feedback, spot risks, uncover star rating drivers, and benchmark customer experience performance over time.
How Top Builders Are Proactively Managing Reputation With AI
Discover how leading homebuilders use AI and AvidCX Insights to predict risks, prioritize improvements, and drive sales.
The CX Maturity Model For Homebuilders: Where Does Your Program Stand?
Evaluate your homebuilder customer experience program against the CX Maturity Model. Benchmark NPS, identify gaps, and close the loop faster.
The Hidden Cost Of How Reactive Customer Experience Can Cost Homebuilders
Stop losing referrals to bad warranty service. Builders using 5+ tools see a 23% drop in satisfaction. See the ROI of proactive CX in 2026 State of CX Report.
Residential Construction Trends 2026: Five Strategies Builders Cannot Ignore
Explore the 2026 Residential Construction Trends Report. Learn how to optimize your margins through connected operating models, data-driven decisions, and practical AI to...
ECI And FBC Mortgage Integration
The ECI and FBC Mortgage integration gives homebuilders real-time loan status inside Lasso CRM and MarkSystems, reducing delays and closing risk for builders.
Top Builder Spotlight: Powered by ECI | Hayden Homes
Sean Bearden (Hayden Homes) shares how ECI's AvidCX helps them leverage customer feedback to drive growth, build their reputation, & attain the Top 100 Builder list.
Felicia Berry Highlights How Viera Builders Achieved Builder 100 Status with ECI's Lasso CRM
See how Viera Builders used ECI's Lasso CRM to track leads, improve sales, and boost ROI to achieve Top 100 status. Talk to our experts to book a demo!
A Legacy In Brick And Heart: Celebrating The FOBA Family Heritage Award
Three Bonadelle-led builders win the FOBA Family Heritage Award for shaping 30,000+ homes in California. Powered by ECI. See their legacy in action.
Why A Strong Website Is Builders’ Biggest Advantage In 2025
Boost your builder website optimization to generate more qualified home leads—improve mobile UX, filters and real-time lot visibility for higher conversions.
The 2025 State of Customer Experience Report Is Here — Are You Meeting Buyer Expectations?
Explore key CX trends from over 350,000 homebuyer surveys. See how top builders are meeting expectations and improving satisfaction after move-in.