2-Minute Tech Service Scorecard
See Where Your Service Team Is Losing Time
Pinpoint the blind spots hurting your bottom line. Answer eight quick questions to expose where hidden costs and lost technician time are eating into job profit, so you know exactly what to tackle next.
You're visibility gaps, exposed.
Jobs coming back incomplete. Extra truck rolls. Time spent chasing numbers. These problems are hard to fix when you cannot see what is causing them.
- Spot your blindspots: See where your visibility is strong and where it's breaking down.
- Uncover hidden costs: Find the gaps that may be causing callbacks and lost capacity.
- Plan your next move: Know where to focus first to protect margin and technician time.
Complete the two-minute ECI scorecard to pinpoint visibility gaps that may be costing you time and margin.
FAQs
How long does this take?
Most managers finish in under two minutes. Eight straightforward questions, and you'll see your results instantly.
Will I need to share sensitive business information?
No. The scorecard asks general questions about how your team tracks and uses operational data — no financial or customer information required.
What happens after I get my results?
You'll see a clear score and a summary of where your team's visibility stands. Then you can download the free Manager's Toolkit to start making improvements right away.
Who is this for?
Service managers, operations leads, and business owners who want a faster way to spot where their team is losing time, margin, or capacity.
