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Business intelligence tool and customer relationship management system for data mining that increases margins

Imagine knowing when customer’s transaction levels dwindle, or receiving automatic email alerts with cross-selling and margin improvement opportunities. With Acsellerate business analytics, you can! Acsellerate business intelligence software provides a suite of solutions to help you improve customer service and increase margins. It integrates fully with Red Falcon business software so that you can work in Acsellerate without leaving your main system.

BusinessAnalytics CustomerBusinessReview CustomizableReporting DepartmentalPercentageSpendAnalysis ItemUsageReporting TopReturnedItemAnalysis

Integrated CRM

An effective CRM helps the entire organization consistently anticipate and respond to customer needs, creating increased satisfaction and loyalty.

Acsellerate is different from other technology solutions because it combines a CRM, business analytics, and advanced reporting in one application. This powerful combination provides your organization with all the information and tools necessary to understand customer purchasing trends, manage leads in your sales pipeline, and effectively monitor sales and margin opportunities.

By linking your sales data to your sales activities, management and sales teams can efficiently prioritize initiatives and create meaningful plans to reach their goals.

Acsellerate CRM will help you improve profitability through increased customer loyalty and drive new prospects to a sale.

Advanced Business Analytics and Reporting

Business Analytics

Business analytics revolutionize the way dealerships evaluate and manage their customer relationships. Know exactly when customers’ transaction levels begin to dwindle, and receive automatic alerts with cross-selling and margin improvement opportunities. Our interactive dashboards and alerts not only recognize underperforming accounts, but the dynamic nature will allow you to quickly determine the best way to yield improvement. By analyzing customer buying behavior, Acsellerate will efficiently help you retain your best customers while identifying sales and margin improvement potential that impacts your bottom line.

Customizable Reporting Options

Customizable reporting options can be accessed online in a matter of seconds. Our report generator allows users to quickly access necessary information for assigned accounts, making it easy to track daily sales performance and uncover margin opportunities.

Customer Business Review

Customer Business Review, unique to Acsellerate, is a comprehensive report which provides a professional analysis of your account’s purchases and your performance as their supplier. By tailoring this report to meet your customer’s needs, you will position your organization as a proactive partner, ultimately helping you win new business and grow.

CXintelligence

Purchasing intelligence for your key accounts

Compete with the big box chains by positioning your company as a proactive partner with transparent access to purchasing information. CXintelligence from Acsellerate is an on-demand customer intelligence solution that helps you win accounts by allowing specific customers to access their purchasing information any time they need it! Provide comprehensive account and departmental information through interactive dashboards and detailed reports, including:

  • Top Returned Item Analysis

  • Item Usage Reporting

  • Departmental Percentage Spend Analysis

All information is “customer friendly,” so you never have to worry about providing data that includes your cost or gross profit percentage.

Profitability Manager product substitution tool

Reviewing your customers’ product usage and determining more profitable substitute items is a time consuming and painfully manual process. Acsellerate’s Profitability Manager automates this activity, making it easy to proactively consult with your customers on items that can save them money while increasing your bottom line.

Here's how it works.

The Profitablility Manager analyzes your customer's usage and

  • Automatically identifies substitute items from our proprietary cross-reference database
  • Calculates your margin increase and potential customer savings
  • Communicates with your ERP system in real time, pulling current costs and current customer price plans
  • Allows you to alter suggested sell prices in the report, automatically updating margin and savings calculations
  • Sends desired substitutes to the Customer Business Review

For more information, check out our Frequently Asked Questions.

Acsellerate Mobile CRM

Don't wait until you are back in the office to update your priority list; use Acsellerate Mobile CRM and get it done immediately! Mobile CRM saves time as you can log calls or update your to-dos wherever you are. You can use the mobile web app to look up contacts or prospects while in the field and quickly check key stats on your accounts! The app is easy to use and available on your smartphone.

Acsellerate Lite

Business intelligence and CRM at the right price for smaller dealers

Acsellerate Lite is for dealers that have less than four user licenses. You can access just the data you need to grow at an affordable monthly fee. We know you are busy working in your business and don't have a lot of time to analyze reports. Acsellerate Lite makes it easy to identify the best sales and margin opportunities without spending hours at the computer.

Get a demo of Red Falcon for Office Products Dealers

Find out what Red Falcon can do for your business and your brand

Request a demo

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