Customer Success Story : Valley Design Corporation
Shop Saves Time and Headache with ECI Government Compliance Cloud
Who is Valley Design Corporation?
Valley Design Corporation is an AS9100D/ISO 9001:2015 certified, ITAR registered manufacturer of substrates, wafers, windows, precision shims and spacers and other flat optical and electro-optical components for semiconductor, telecommunications, medical, aerospace and research applications. They also offer precision machining services including lapping, polishing, dicing, backgrinding, 4&5 axis CNC machining and core / hole drilling.
BUSINESS CHALLENGES
- Work orders take half a day to complete.
BUSINESS IMPACT
- 50% decrease in time to create orders and job travelers.
A huge weight off his shoulders
Before JobBOSS², Valley Design Corp. used a combination of a homegrown system and Sage. Head of IT, Rob Indars says, "Going to [JobBOSS²] was a godsend. We had spent so much time on double entry. I can create a job traveler in half the time it used to take, and it takes a few minutes for repeat jobs. It’s an order of magnitude faster." His colleague who handles work orders used to take half a day to enter around 10 jobs. RFQs, responses, quotes, orders and travelers were all separate and needed to be reconciled. Now, he saves a significant amount by copying over repeat entries and since data flows between modules.
Because Valley Design Corp has customers who have Department of Defense work, they moved over to JobBOSS² on GovCloud as soon as it received ITAR compliance. Rob had been asking about ITAR for a while. Though it's about 30% more expensive than Rob contracting directly with Amazon GovCloud, Rob says, " Hosting my data in-house is not as secure. I don't want to deal with the internal risks, and backups are only so good. I don't have to check backup reports. I've heard of all the ransomware stories and would rather put the burden on ECI to fight hackers. It's a huge weight off and really nice to be hands off."
“I've heard of all the ransomware stories and would rather put the burden on ECI to fight hackers. It's a huge weight off and really nice to be hands off.”