Order management made easy

Red Falcon ERP: Office Supplies Software for Small to Medium Dealers

Q: What is Red Falcon's integrated office supplies software?

Red Falcon's integrated business management software is a powerful ERP designed for office supplies dealers. It enhances workflow efficiency, supports QuickBooks integration, and delivers customizable tools for growing B2B distribution businesses across North America.

Q: How can Red Falcon's ERP software benefit office supplies dealers?

Red Falcon automates operations, improves customer engagement, and delivers valuable business intelligence—helping dealers remain competitive against larger retailers while maintaining agility and personalised service.

Q: Is Red Falcon's office supplies software platform suitable for small to medium-sized business product dealers?

Yes. Red Falcon is built for small and medium-sized businesses, offering automation, branding support, online purchasing options, and profit growth tools tailored to dealer needs.

Q: Can Red Falcon help dealers compete with large retailers like Staples and Amazon?

Yes. Red Falcon offers ecommerce capabilities, customer loyalty tools, omnichannel order tracking, and personalised pricing to help independent dealers deliver competitive, seamless buying experiences.

Q: Can Red Falcon be customized to fit specific business needs?

Yes. Red Falcon supports unique product numbers, customer-specific pricing, feature toggling, toolbar customisation, and ongoing upgrades to meet evolving business requirements.

Q: What ecommerce platforms does Red Falcon integrate with?

Red Falcon integrates with EvolutionX, allowing dealers to manage ecommerce storefronts directly from the ERP, streamlining product data, pricing, and customer account management.

Q: Does Red Falcon offer real-time inventory and pricing from suppliers?

Yes. Through PSN supplier integrations, Red Falcon provides real-time inventory levels and pricing from wholesalers like SP Richards and Essendant.

Q: How does Red Falcon handle proof of delivery (POD)?

Red Falcon integrates with JumpTrack to capture electronic signatures and track deliveries, ensuring accurate and efficient proof of delivery management.

Q: Is there a way to offer custom pricing for specific customers?

Yes. Red Falcon supports custom end-user pricing, contract pricing, and automatic discounts. Margin Accelerator identifies further profit opportunities by analysing customer and product margins.

Q: What payment processing options are available through Red Falcon?

Red Falcon integrates with NET1 for secure online invoice payments and streamlined B2B payment processing to speed up collections and simplify transactions.

Red Falcon offers an integrated, customizable ERP and office supplies software that enhances your dealership's ability to compete. Our platform, compatible with QuickBooks® software, improves workflow efficiency and strengthens customer relationships.

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Trusted by top dealers across the US

Nolans Office & Promotional Products

Sundance Office & Business Supplies

Rhyme

Velocity Business Products

Real dealer successes

Red Falcon Small Business eCommerce Software for Distributors

35% increase in sales

Red Falcon’s user-friendy and easily customizable capabilities are among the key reasons why sales at VDS Business Solutions were up by more than 35%.

Find out more

Red Falcon Business Intelligence Office Supply Software

Business intelligence helps independent dealer's growth

Find where you excel, and where you could use improvements, in one quick snapshot so you can drill down where it matters most.

Read the case study

Maximize potential with office supplies software

Faster order fulfillment

Get orders out the door quicker, keeping customers happy.

Fewer mistakes

Automated workflows mean fewer errors and less stress.

Happier customers

Deliver on-time, accurate orders every time.

All-in-one order management for small dealers

Enter orders in seconds

No more retyping or correcting mistakes. Red Falcon automates order entry to speed things up.

Connect with your wholesalers

See real-time pricing and stock from suppliers like SP Richards and Essendant.

Track every order

Follow orders from placement to delivery so nothing gets lost in the shuffle.

Apply pricing & discounts automatically

Customers get the right price every time—no manual math required.

Auto-route orders to suppliers

Orders go directly to the right supplier with no extra steps.

Batch process multiple orders

Handle several orders at once to save time.

Stay on top of inventory

Get real-time updates so you don’t oversell or run out.

Sync with QuickBooks®

Keep your accounting accurate without extra data entry.

Testimonials

Joey Blackwell

VDS Business Solutions

“With Red Falcon, we have an online resource that’s just as good, if not better, than anything that Staples, Office Depot, or even Amazon can offer. Our people love it, but even more important, so do our customers.”

VDS Business Solutions Case Study

Order processing made easy

Faster order completion: Automate order entry, routing, and fulfillment, ensuring faster and more accurate deliveries
Reduce manual effort: Eliminate repetitive tasks like order updates, ensuring error-free processes
Streamlined workflows: Automatically connect with suppliers and manage inventory, keeping your operations seamless and efficient
Improved accuracy: Say goodbye to pricing errors and incorrect product data with automated catalog updates and integrated systems

Stronger customer relationships

Red Falcon ERP helps dealers improve service with better communication, faster orders, and accurate deliveries:

Personalized pricing and discounts
Real-time order tracking
Automated reordering
Accurate invoicing and fulfillment
Data-driven customer insights

2025 Distribution Trends

Discover how self-service, diversification, and AI are pushing the industry forward.

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Red Falcon ERP FAQ

What is Red Falcon's integrated office supplies software?

Red Falcon's integrated business management software for office supplies dealers is a powerful ERP platform tailored for the B2B distribution. It has a wide rage of dealer focused features that enhance workflow efficiency, integrate with QuickBooks®, and strengthen customer relationships. This customizable, business supply distribution software cloud solution is designed specifically to support the unique needs of office supplies and business product dealers across North America. It is built to match your workflows.

How can Red Falcon's ERP software benefit office supplies dealers?

Red Falcon's ERP business supplies software is an award-winning solution that automates operations, improves customer engagement, and delivers valuable business intelligence. Its enterprise-level features help business supply dealers stay competitive against larger players like Staples and Office Depot while maintaining agility and personalized service.

Is Red Falcon's office supplies software platform suitable for small to medium-sized business product dealers?

Absolutely! Red Falcon’s office supplies software is designed with small to medium-sized businesses in mind. It automates business processes, encourages online purchasing, builds your brand, and increases your profits, helping dealers achieve growth and operational efficiency.

Can Red Falcon help dealers compete with large retailers like Staples and Amazon?

Yes. Red Falcon provides ecommerce capabilities, automated pricing, and omnichannel selling, allowing independent dealers to deliver a seamless buying experience. With personalized pricing, order tracking, and customer relationship tools, businesses can maintain customer loyalty and grow market share.

Can Red Falcon be customized to fit specific business needs?

Yes. As an ERP business supply software, Red Falcon offers customization options such as creating unique product numbers and tailoring customer pricing. It has user-driven improvements, like more options for feature toggling and toolbar customization. Continuous upgrades ensure Red Falcon evolves to meet diverse business requirements.

What ecommerce platforms does Red Falcon integrate with?

Red Falcon integrates with EvolutionX, providing dealers with a seamless ecommerce experience. You can manage product data, pricing, and customer accounts directly from your ERP to your online store.

Does Red Falcon offer real-time inventory and pricing from suppliers?

Yes. Through PSN (Private Supply Network) supplier integrations, Red Falcon gives dealers real-time access to product availability and pricing from key wholesalers like SP Richards and Essendant.

How does Red Falcon handle proof of delivery (POD)?

Red Falcon integrates with delivery tools like JumpTrack to capture electronic signatures and track deliveries, ensuring you have accurate proof of delivery for every order.

Is there a way to offer custom pricing for specific customers?

Yes. Red Falcon supports customized end-user pricing, including contract pricing and customer-specific discounts that automatically apply at checkout or during order entry. For even more control, the Margin Accelerator feature identifies pricing opportunities across products and customers to help you improve profitability.

What payment processing options are available through Red Falcon?

Red Falcon enables online invoice payments and integrates with NET1 for secure, streamlined B2B payment processing—making it easier for customers to pay and helping you get paid faster.

How does Red Falcon support business intelligence for supplies dealers?

Red Falcon's ERP software includes advanced business intelligence tools that deliver actionable insights through Cognytics. Dealers can track performance, identify growth opportunities, and make data-driven decisions to optimize operations and boost profitability. See why you need powerful analytics tools.

Can Red Falcon help with CRM and customer tracking?

Yes. Red Falcon includes CRM capabilities that allow you to manage customer information, track order history, and view account activity all in one place.