Cloud ERP Software for
Independent Office Products Dealers

Improve Security, Reduce Costs, Go Mobile

Cloud-based software allows you to lower maintenance costs and overall operational expenses.

Increase the security of your business with enterprise-grade compliance, security, backup, and support.

Reduce business disruption and waste. Reinvest time and money back into the business after moving to the cloud.

Improve Accounting Processes and Cash Flow

DDMSPLUS gives you the accounting tools you need to manage the process throughout your entire business including the ability to automatically post A/R invoices and credit memos, process customer deposits and credits, accept credit card payments for outstanding A/R, fax or e-mail statements directly from A/R, and post to multiple customer accounts from one check.

Receive and process electronic A/P invoices from supporting vendors, automatically match A/P invoices to received POs, utilize a multi-location G/L module, customize financial tables, export financial data in one step, and review with unlimited G/L history.

Want streamlined accounting?

No Specialized Reporting Software or Training Required

With DDMSPLUS, you can keep track of every aspect of your business with a 360° view of company operations with real-time business metrics.

Track profitability of customers, products, contracts, groups, and employees and analyze pricing for customers and vendors.

Get comprehensive management and financial reporting with insights into performance against budget using SQL databases for easy data export and analysis.

Tired of wrestling with complex reporting?

Empower Your Entire Business Team

Provide quick access to real-time data and the tools you need to support business growth, departmental integration, communication, and tracking.

Monitor targeted sales campaigns, customer groups, and quality metrics. Track salesperson commissions and incentives, customer purchases, and quality metrics.

Ready to take your sales and marketing to the next level?

Take Your Sales Team To the Next Level

Acsellerate CRM, integrated with DDMSPLUS, features activity dashboards to analyze and present key sales KPIs while gaining insight into best practices to help sales professionals be more effective. Busy sales leads and teams can visualize key metrics, analyze their activities and tasks, and be proactively directed to actionable insights, improving their performance. 

Sales leaders often find it extremely difficult to manage their sales teams and uncover critical trends without having to use multiple solutions, costing them time and money.  Activity dashboards give you the insights you need to create a top-performing sales team.

Activity Dashboards

• Compelling Visualizations. Insights help sales leaders and teams be more efficient.
• Sales Key Performance Indicators. New CRM metrics quickly drive organizational alignment and focus.  
• Purpose Driven Visualizations.  Answer critical CRM questions without having to know in advance what data you need.
• Lead Management. At-a-glance view to drive your prospecting and new customer acquisition efforts.  
• Sales Team Productivity. Easily visualize your sales team and their productivity.
• Manage Overdue Tasks. Improve sales efficiencies by quickly reviewing overdue tasks and ensuring timely sales team follow up. 

Ready to streamline communication to help make better business decisions?

Stop Wasting Valuable Time Creating Custom Reports for Key Accounts

CXintelligence (CXi) solution, powered by Cognytics, delivers actionable purchasing intelligence with visually appealing graphical dashboards and purpose driven reporting that simplifies purchasing analysis for busy CFOs and purchasing professionals.

Build a branded solution for a customer in minutes, freeing up valuable selling time and reducing operational reporting expenses.

Customer Intelligence Dashboards

• Increase efficiency by reducing the time staff spends generating reports for your customers
• Proactively support your customers with transparent access to their purchase information
• Quickly build trust through transactional transparency and reporting
• Win new business and target larger customers with a clear competitive advantage
• All information is “customer friendly” so you never worry about providing data with cost or GP%.
• Customizable login pages, logos, and themes empower you to brand CXi as a strategic part of your value proposition and compete effectively in today’s fast-paced distribution market.

Want to reduce the time spent running key account reports?

Get the Right Products and Prices, in the Right Places at the Right Time

With real-time inventory control, you can manage multiple locations and support multiple vendors, prices, purchasing units of measure, and item numbers for each product. Easily manage variable margin pricing, unlimited item bins, cycle count module, and more.

Ready to take control of your inventory?

Streamline Purchase Orders and Vendor Communications

DDMSPLUS integrates with all major office product wholesalers, including S.P. Richards^™ and Essendent^™, to help you be more competitive, improve workflow, and increase your bottom line!

Spending too much time creating purchase orders?

Strengthen Your Operations

With DDMSPLUS, you can customize tax deductions by employee, track employee sponsored benefits, high-wage-earner Medicare tax calculations, and fully integrate with the general ledger.

Easily perform federal, city, and state tax calculations, track 401K and Cafe Plan calculations, provide hourly, salaried, and commissionable pay calculations, and track employee advances and repayments.

Tired of inefficient payroll operations?

Manage margins for predictable profits

Lacking the time and resources to create and maintain multi-level end-consumer pricing matrixes? Margin Accelerator is a comprehensive margin management program that protects dealers from volatile supplier cost changes and allows for granular pricing.

• Protect your margins
• Stay competitive
• Customize for individuals or groups
• Quickly adjust pricing

Margin Accelerator lets you easily maintain pricing and profits across thousands of products.

Created by industry experts with years of pricing knowledge, dealers can easily import supplier-agnostic consumer pricing built specifically to allow you to adjust prices to maintain your GP on every product. Measure day-to-day selling prices against the competitive landscape and utilize five matrixes to quickly made adjustments to meet your customers' and your company's needs.

Ready for higher profits?

Get a Modern Storefront Design, Compelling Banner Ads, and Email Templates

Ecommerce Website Design service is a personalized subscription-based program that will turn your ecommerce site into a super salesperson and generate more revenue for your company. We work with you continually to develop and maintain your site.

Weekly analytics reports offer insight into your customers' ecommerce experience to help you increase traffic and online sales.

Is your website competitive enough?

Gain powerful insights. Make better business decisions.

For busy owners and sales leaders of an Business Solutions Dealership who need to easily compile, navigate, and understand their ever-expanding business data, the Red Falcon Business Intelligence (BI) dashboards, Powered by Cognytics, deliver business analytics and insights right within their ERP software. The integrated dashboards eliminate the tedious work of combining business reports from multiple sources and turning it into useful information that informs business decisions.

• Compelling Data Visualizations simplify complex data sets and help you quickly see the story in your business data.
• Easy Workflow with instant-access dashboards; workflows are uninterrupted and smoother, increasing understanding and productivity.
• Embedded BI. Dashboards embedded right within Red Falcon provide business intelligence that supports decision-making in a context where actions take place.
• Technology Leadership. Industry-leading business dashboards level the playing field for small businesses.

Give Customers Control Of Their Purchasing

Ideal for winning larger accounts, PunchOut integration gives your customers control over their purchasing activity on your site. Linking to your customer’s procurement system, PunchOuts allow your customers to manage their purchasing and invoicing processes within their internal business software.

Using a punchout is as easy as 1, 2, 3:

1. Your customer builds a shopping cart on your site and submits the order
2. The order is passed back into your customer’s ERP system
3. Using their own approval process, the purchase order is finalized and automatically associated with an invoice

Ready to get control over customer purchasing activity?

Simplify Payment Processing and Save Money

With more than 100,000 merchants, ECI’s preferred credit card processor, NET1, helps dealers streamline payment processing, improve customer data security, and enhance customer service. NET1 payment processing is fully integrated so you don’t have to log out of it and into NET1 to process payments. It provides seamless, PCI compliant transactions for your ecommerce shoppers.

• No modem or credit card machine required, no software training needed
• Includes direct technical support and convenient 24-hour access to payment processing and reporting
• Features automated recurring billing

Reduce Delivery Errors and Costs

JumpTrack^® proof-of-delivery (POD) software replaces costly paper-based systems with electronic manifest lists and signature capture. Electronic POD improves fleet efficiency by monitoring your driver’s day, all while helping you improve customer service by using real-time information accessible from any mobile device or computer.

A cloud-based program for mobile devices, JumpTrack eliminates labor and paper costs associated with traditional systems, increases delivery capacity without adding to your fleet, and offers greater management oversight through real-time driver efficiency reports and GPS tracking.

Take POD to the next level with optional delivery route and fleet optimization capabilities that keeps drivers on the fastest, most efficient route and reduce the number of trucks on the road for fuel and time savings.

Ready to eliminate delivery errors and improve fleet efficiency?

Streamline Operations and Increase Efficiency

Expert On-Site Total Business Review provides your dealership with a comprehensive business review with best-practice recommendations and modifications tailored to your unique needs. ECI's experts will examine operations and logistics; accounting, reporting, and auditing; billing and workflow; inventory control; and your online ecommerce store.

Premier Account Management is the highest level of service and support that Red Falcon offers. Keeping your business running smoothly with dedicated one-on-one consultants when and where you need it most, the services feature a two-day on-site consultation each year to review your goals and challenges to help solidify your business plan.

Ready to let the professionals help your business?

Let Your Customers Shop from Any Device

The OfficeShopper™ mobile app lets your customers place orders and view product info from any mobile device, including tablets and smartphones. The app can also be used for comparison shopping within brick-and-mortar stores through barcode scanning. OfficeShopper is available on devices for Android™ or iOS.

Tablet sales continue to grow, and smartphone market share keeps enlarging. Mobile shopping is a channel that is expanding and shows no signs of stopping. As millennials gain more footing in the marketplace, mobile shopping could very well become the norm. Get your company prepared for the future by offering the next generation of online retail.

Learn more about mobile commerce!