DDMSPLUS® software is a complete, cloud-based business management solution that enables independent dealers to grow and prepare for the future. Featuring tools to access information, analyze operations from multiple locales, and improve efficiencies, OP dealers can expand their businesses with additional product lines and vertical markets, in brick-and-mortar locations, and online.
The new graphical dashboards streamline communication to help business owners and sales leaders make better business decisions, and empower their employees to stay focused on essential business activities.
Acsellerate CRM, included within DDMSPLUS, now features activity dashboards to analyze and present key sales KPIs while gaining insight into best practices to help sales professionals be more effective. Busy sales leads and teams can visualize key metrics, analyze their activities and tasks, and be proactively directed to actionable insights, improving their performance.
Sales leaders often find it extremely difficult to manage their sales teams and uncover critical trends without having to use multiple solutions, costing them time and money. Activity dashboards give you the insights you need to create a top-performing sales team.
Activity Dashboards
CXi (CXintelligence) reduces the time spent running reports by delivering on-demand purchasing KPI’s and graphical dashboards directly to your end customers.
The new CXintelligence (CXi) solution, powered by Cognytics, delivers actionable purchasing intelligence with visually appealing graphical dashboards and purpose driven reporting that simplifies purchasing analysis for busy CFOs and purchasing professionals.
Build a branded solution for a customer in minutes, freeing up valuable selling time and reducing operational reporting expenses.
Customer Intelligence Dashboards
The new Margin Accelerator service provides integrated end-consumer pricing matrixes that increase gross margins while maintaining customer loyalty.
Easily maintain pricing and profits across thousands of products
Lacking the time and resources to create and maintain multi-level end-consumer pricing matrixes? Margin Accelerator is a comprehensive Margin Management Program that protects dealers from volatile supplier cost changes and allows for granular pricing.
Ready for higher profits?
Created by industry experts with years of pricing knowledge, dealers can easily import supplier-agnostic consumer pricing built specifically to allow you to adjust prices to maintain your GP on every product. Measure day-to-day selling prices against the competitive landscape and utilize five matrixes to quickly made adjustments to meet your customers' and your company's needs
With ECInteractivePLUS® ecommerce solution, DDMSPLUS ensures that demanding B2B customers have a great shopping experience with an easy-to-navigate website that features auto-save, specials and sales, and fewer clicks.
Your custom-branded website includes new technology for improved performance, 508 compliance for the vision impaired, support for Internet Explorer® 9.0 - 11.0, Edge®, Firefox®, and Chrome™ browsers, and major wholesaler and distributor integrations for fast ordering and receiving.
Tired of leaving ecommerce money on the table?
Acsellerate is a customer relationship management (CRM) tool that helps your entire organization consistently anticipate and respond to customer needs, make better business decisions, and increase customer satisfaction and loyalty.
Powered by Cognytics, MyDay dashboards enable busy sales professionals to quickly manage their schedules, allowing them to spend more time with customers and achieving their targets. Sales professionals and executives can quickly see their appointments, tasks, activities, leads, and opportunities in a single dashboard, including:
Ready to make better business decisions, faster?
Check out the new Acsellerate Activity Dashboards and Customer Intelligence Dashboards.
DDMSPLUS integrates with all major office product wholesalers, including S.P. Richards™ and Essendent™, to help you be more competitive, improve workflow, and increase your bottom line!
DDMSPLUS gives you the accounting tools you need to manage the process throughout your entire business including the ability to automatically post A/R invoices and credit memos, process customer deposits and credits, accept credit card payments for outstanding A/R, fax or e-mail statements directly from A/R, and post to multiple customer accounts from one check.
Receive and process electronic A/P invoices from supporting vendors, automatically match A/P invoices to received POs, utilize a multi-location G/L module, customize financial tables, export financial data in one step, and review with unlimited G/L history.
Want streamlined accounting?
With real-time inventory control, you can manage multiple locations and support multiple vendors, prices, purchasing units of measure, and item numbers for each product. Easily manage variable margin pricing, unlimited item bins, cycle count module, and more.
Ready to take control of your inventory?
With DDMSPLUS, you can keep track of every aspect of your business with a 360° view of company operations with real-time business metrics.
Track profitability of customers, products, contracts, groups, and employees and analyze pricing for customers and vendors.
Get comprehensive management and financial reporting with insights into performance against budget using SQL databases for easy data export and analysis.
Tired of wrestling with complex reporting?
With DDMSPLUS, you can customize tax deductions by employee, track employee sponsored benefits, high-wage-earner Medicare tax calculations, and fully integrate with the general ledger.
Easily perform federal, city, and state tax calculations, track 401K and Cafe Plan calculations, provide hourly, salaried, and commissionable pay calculations, and track employee advances and repayments.
Tired of inefficient payroll operations?
Provide quick access to real-time data and the tools you need to support business growth, departmental integration, communication, and tracking.
Monitor targeted sales campaigns, customer groups, and quality metrics. Track salesperson commissions and incentives, customer purchases, and quality metrics.
We offer integrations with all major office product wholesalers, including S.P. Richards™ and Essendent™.
Flexible enough to accommodate any vendor you do business with, using our ERP you can automate your ordering process, from item file updates to purchasing and invoicing.
Spending too much time creating vendor orders?
Get insight into your business
DDMSPLUS business management software is the ideal ERP made specifically for independent office products dealers. It integrates different product lines, operations, and branches, as well as company finances and management structure, to offer a macro view of both your retail and ecommerce performance.
Winning against the big box retailers and online super sites is possible when you've got great systems that provide clear and actionable business insight. Let DDMSPLUS take you there.
USE INTEGRATIONS AND ANALYTICS
Keeping costs under control and automating as much as possible are important steps to success. DDMSPLUS helps you stay on track by providing access to integrations with major wholesalers and manufacturers, automating item uploads, and keeping cost/price plans up to date.
Advanced dashboards and analytics powered by Cognytics™ Dashboard and Analytics Platform allow data to seamlessly flow between departments like accounting, inventory, service, and sales. Pulling this data into visual reports, Cognytics gives companies of all sizes access to insightful data like never before.
Increase sales with built-in CRM
Fully integrated with DDMSPLUS, Acsellerate CRM with advanced reporting provides your organization with all of the information and tools necessary to accelerate your sales cycles and generate business faster.
Understand customer purchasing trends, manage leads in your sales pipeline, and effectively monitor sales and margin opportunities.
Improve Fleet Efficiency
JumpTrack® proof-of-delivery (POD) software replaces costly paper-based systems with electronic manifest lists and signature capture. Electronic PODs increase fleet efficiency by monitoring your driver’s day, all while helping you improve customer service by using real-time information accessible from any mobile device or computer.
Read more about DDMSPLUS.
Four decades ago, a team of visionaries in the independent office products industry developed a business management software solution for the Super Office Store in Dallas, Texas. This product, DDMS, spun off as its own company, quickly gained market traction, and evolved into the industry’s leading enterprise resource planning (ERP) solution.
DDMSPLUS has been the business management solution of choice for more than 35 years, with more than 90% of independent dealers using our solution to grow their businesses.
This software is the ideal solution for growing office products dealers in search of value-driven technology that’s easy to use. Our development and customer service teams work to ensure DDMSPLUS is on the cutting-edge of technology, remains relevant to the office products industry and, above all, provides features that help you grow and prosper.
Add-On Solutions
DDMSPLUS technology solutions help you offer the best in customer service. All add-ons integrate seamlessly with the DDMSPLUS business system, so you’re not working in multiple software platforms to perform tasks and retrieve information.
Ecommerce Design
Keep content up-to-date
Ecommerce Website Design service is a personalized subscription-based program that will turn your ecommerce site into a super salesperson that generates incremental revenue for your company. We work with you on an ongoing basis to develop and maintain your site and ensure it remains up to date so you are always one step ahead of the competition.
Weekly analytics reports give you insight into your customer's ecommerce experience, helping you continually increase traffic and online sales.
Sales Intelligence & CRM
Make better business decisions
Fully integrated within DDMSPLUS, Acsellerate is a customer relationship management (CRM) tool that helps the entire organization consistently anticipate and respond to customer needs, make better business decisions, and increase customer satisfaction and loyalty.
Powered by Cognytics, MyDay dashboards enable busy sales professionals to quickly manage their schedules, allowing them to spend more time with customers and achieving their targets. Sales professionals and executives can quickly see their appointments, tasks, activities, leads, and opportunities in a single dashboard including:
Ready to make better business decisions, faster?
NET1 Payment Processing
Streamline your payment process
With more than 100,000 merchants, ECI’s preferred credit card processor, NET1, helps dealers streamline payment processing, improve customer data security, and enhance customer service. NET1 payment processing is fully integrated with DDMSPLUS so you don’t have to log out of it and into NET1 to process payments. It provides seamless, PCI compliant transactions for your ecommerce shoppers.
Professional Services
Expert white glove services
Expert On-Site Total Business Review provides your dealership with a comprehensive business review with best-practice recommendations and modifications tailored to your unique needs. ECI's experts will examine operations and logistics; accounting, reporting and auditing; billing and workflow; inventory control; and your online ecommerce store.
Premier Account Management is the highest level of service and support that DDMSPLUS offers. Keeping your business running smoothly with dedicated one-on-one consultants when and where you need it most, the services feature a two day on-site consultation each year to review your goals and challenges to help solidify your business plan.
JumpTrack Proof-of-Delivery
Plan, capture, and track deliveries
JumpTrack® proof-of-delivery (POD) software replaces costly paper-based systems with electronic manifest lists and signature capture. Electronic POD improves fleet efficiency by monitoring your driver’s day, all while helping you improve customer service by using real-time information accessible from any mobile device or computer.
A cloud-based program for mobile devices, JumpTrack eliminates labor and paper costs associated with traditional systems, increases delivery capacity without adding to your fleet, and offers greater management oversight through real-time driver efficiency reports and GPS tracking.
Take POD to the next level with optional delivery route and fleet optimization capabilities that keep drivers on the fastest, most efficient route and reduce the number of trucks on the road for fuel and time savings.
OfficeShopper Mobile App
Shopping made quick, easy, and mobile
The OfficeShopper™ mobile app lets your customers place orders and view product information from any mobile device, including tablets and smartphones. The app can also be used for comparison shopping within brick-and-mortar stores through barcode scanning. OfficeShopper is available on devices for Android™ or iOS.
Tablet sales continue to grow and smartphone market share keeps enlarging. Mobile shopping is a channel that is expanding and shows no signs of stopping. As millennials gain more footing in the marketplace, mobile shopping could very well become the norm. Get your company prepared for the future by offering the next generation of online retail.
Learn more about mobile commerce!
PunchOut Integration
Easily manage ordering and invoicing
Ideal for winning larger accounts, PunchOut integration gives your customers control over their purchasing activity on your site. Linking to your customer’s procurement system, PunchOuts allow your customers to manage their purchasing and invoicing processes within their internal business software.
Using a punchout is as easy as 1, 2, 3:
All Resources
ebook
10 Steps to Ensure You Select the Right Software for Your Business
It’s essential to clearly understand your organization’s requirements to effectively manage the information available for different business management solutions to ensure you choose the solution that will best fit your needs.
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Benefits of Cloud ERP
Cloud ERP is Enterprise Resource Planning software that is hosted in a platform over the Internet. Discover the benefits of the cloud.
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Don’t Have a Mobile-Optimized Web Store? You Need One ASAP
Savvy SMB merchants recognize that mcommerce has strong implications for their futures. The only time – not the best time – to act is now.
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Ecommerce Optimization Is Crucial To Remaining Competitive
To remain competitive, dealers must adopt new technologies that will help maintain those important relationships, but also bring the next generation of buyers into the fold.
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ERP Readiness Quiz: Do You Need an ERP Solution?
Take our ERP Readiness Quiz to see if it’s worth another look at what an ERP can do for your business.
fact sheet
Experience Acsellerate
Already included with DDMSPLUS, Acsellerate helps you compete successfully in today’s market.
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How Do Businesses Compete In A Digital World?
It’s now more important than ever to deliver on customers’ digital needs and ecommerce trends. What is your business doing to stay competitive?
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RF - How SMBs Use ERP to Manage Finances During Difficult Times
In this ebook, we review the specific areas through which enterprise resource planning (ERP) software improves your organization’s ability to manage financially and maximize cash flow through economic swings, unexpected downturns like from COVID-19, or a drawn-out recession.
whitepaper
If Your ERP Can't Grow, Neither Can You
The more efficient your company is and the easier the processes are, the better the customer service.
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Make Shopping Easier With OfficeShopper
By adding OfficeShopper™ mobile shopping app to your customers’ shopping experience, you are letting them control how they shop.
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Mcommerce Is the Present and Future of Ecommerce
Mobile commerce has risen to become the dominant platform in ecommerce, with no signs of slowing down.
fact sheet
Are you still using DDMS?
Discover how you can boost your business by moving to DDMSPLUS.
case study
Office Value Uses Ecommerce Mobile App
OfficeShopper mobile ecommerce app streamlines inventory and ordering processes
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Complete Business Management Software for Independent Distributors
Learn more about our fully integrated all-in-one business management system.
whitepaper
Protect Your Business from Ransomware
During these unprecedented times with so many people working from home, it’s more important than ever to make sure your business data is protected.
fact sheet
PunchOut Integration
An automated eprocurement connection gives your customers more control of the purchasing process.
ebook
Recession Proof Your Dealership
Is your business poised to take advantage of the next major economic opportunity to seize market share?
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The Value Of Vendor Integrations
Integrating your business management system with wholesalers and vendors to establish a Private Supply Network (PSN) allows you to access pricing and product availability, place orders directly, and receive purchase orders (PO) confirmations in real-time!
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Vendor Integrations Make Purchasing Easy!
Discover how you can connect your business system directly to the vendors your work with every day.
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Take Your Website from Good to Amazing
Does your website have what it takes to attract new customers, provide a great user experience that keeps existing customers coming back, and continues to increase your company’s brand?
case study
Zemlick Office Products
Read about how Zemlick Office Products uses DDMSPLUS to drive efficiency, productivity, and online sales with multiple lines of business.
DDMSPLUS gives you the tools to successfully compete!
DDMSPLUS gave us the ability to offer the kind of functionality, searchability, and all-round ease-of-use that was just as good as the big boxes’ websites.
SunDANCE Office
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