Who is Walker’s Office Solutions?
Walker’s is the quintessential office solution American success story. Founded as a downtown retail shop in 1959 by great-grandfather Gordon Walker, grandson Steve Anderson eventually succeeded the founder. Now, great-grandchildren—Matt and Jarrod Anderson and Jarrod’s wife Laura—are at the helm.
Along the way, as many office solution businesses have done, Walker’s transitioned to a primarily commercial focus. The company introduced janitorial supplies, office furniture with design and installation, and office technologies. Throughout it all, their customer-centric approach to business kept them growing steadily. However, they are still a small business with 26 employees and two locations in Rocklin and San Luis Obispo.
Days for Margin Accelerator to pay for itself
Basis points increase in margin in one year
Employees now work on the business rather than pricing
“We were seeing increased margins, despite inflation, in all of the right places… It’s hard to believe because it looks like Margin Accelerator yields a higher end-of-month margin, yet pricing is aggressive and keeps us competitive.”
“The ability to see inventories in each warehouse has given us flexibility to manage our material needs through internal supply when our vendors are unable to fulfill our requirements.”
Margin Accelerator’s experts developed a winning pricing strategy and formula
When asked about how Margin Accelerator might continue to help profitability when inflation subsides and flattens, Jarrod remarked, “For years, it’s been a race to the bottom with margins in this industry. This period should help to reset the table. I’m here to offer a service. If I can deliver faster, cleaner, and save in efficiencies, we will be better positioned to maintain healthy margins. The Margin Accelerator team has helped us to develop a formula. It plugs in, we talk about it. Anything out of whack, we make necessary changes. Margin Accelerator consistently maintains our margins and we expect it to do so for years to come.”
Margin Accelerator has also been a boon to the leadership team’s productivity. “For me, it’s one less thing I have to worry about,” Jarrod says. “My wife, Laura, has really good Excel skills, but we’re better off when she can focus on HR and accounting and not be pulled away from her core focus. My brother, Matt, is really good with DDMS and ECI, and he would do all the pricing updates prior to Margin Accelerator. Now, his time is saved too.”
As to what Jarrod would say to other office solution dealers considering Margin Accelerator, “For me, it’s about peace of mind. I know pricing is getting done at a higher level than we were able to do ourselves. Anytime we can outsource something to experts who can do it better, it’s a no-brainer.”