News
April 15, 2026 -- ECI Software Solutions, Inc. (“ECI”), a leader in AI-powered, cloud-based business management software and services, today announced new AI capabilities embedded within its Deacom and JobBOSS² ERP solutions, including AI Assistant and AI Invoicing. These new Practical AI features are designed to help manufacturers get answers faster, reduce manual work, and improve accuracy across everyday operations.
The AI Assistant provides users with immediate answers to system questions. It helps them to understand how the application works and how to improve and optimize workflows and business processes without leaving their current screen. This reduces reliance on internal support resources, accelerates onboarding for new employees, helps teams work more efficiently and get more out their ERP investment.
AI Invoicing automates the tedious parts of processing and paying bills. It uses AI to digitally capture vendor invoices and match them to purchase orders and identify discrepancies. As an optional selection, it can autonomously post 100% matched invoices to the ERP system, with full review and audit visibility. This helps reduce manual data entry, minimizes errors, and accelerates invoice processing, enabling finance teams to focus on higher-value work.
"Deacom’s AI Invoicing capability demonstrates a practical, well-thought-out approach to AI for manufacturers; reducing clicks, improving accuracy, and enabling autonomous GL posting for 100% matched invoices. It frees up our team to focus on value‑added work”, said Corey Thatcher, ERP & CI Administrator at Silver Spring Foods, Inc./Huntsinger Companies. “By keeping AI innovation contained within our ERP, we can streamline processes without relying on external tools. We retain full control over how and when AI is applied."
As experienced workers retire and customer expectations continue to rise, manufacturers must find ways to improve operational efficiency, protect profitability, and scale without adding strain to their teams.
“Our focus is on delivering capabilities that are embedded directly into everyday workflows to help manufacturers increase value by reducing monotonous, error-prone manual data entry,” said Paul Farrell, SVP of Product Development at ECI Software Solutions. “By putting these tools directly into the software that they already use, we’re helping manufacturers stay on schedule and make better decisions without adding more stress to their staff.”
The new Practical AI capabilities are available for customers on the latest versions of Deacom. AI Assistant for JobBOSS² will launch in the upcoming weeks, with AI Invoicing to follow in the coming months. Additional AI capabilities will be introduced to add to ECI manufacturing solutions, including M1, in the coming months.
Visit ECIsolutions.com to learn more about Practical AI solutions for Deacom and JobBOSS².
ECI Software Solutions provides AI-powered, cloud-based business software for running small and mid-sized businesses end-to-end. Built by experts in manufacturing, building and construction, field service, and distribution industries, ECI’s industry-specific software connects businesses and customers, improving visibility, operational efficiency and profitability. With ECI, businesses seamlessly integrate sales and marketing, business intelligence, CRM, data and analytics, ecommerce, mobile apps and payment processing. With more than 30 years of industry leadership, ECI is trusted by 25,000 customers in more than 90 countries globally. Headquartered in Westlake, Texas, it has offices in the U.S., Canada, Mexico, United Kingdom, Netherlands, Belgium, Norway, Sweden, and Australia. For more information, visit www.ECIsolutions.com.
Forward-Looking Statements
This press release contains forward-looking statements within the meaning of applicable securities laws. These statements include, but are not limited to, statements regarding ECI's strategy, future operations, product development, anticipated performance, and expected benefits of partnerships, appointments, or technology initiatives. Forward-looking statements are based on ECI's current expectations and assumptions and are subject to risks and uncertainties that could cause actual results to differ materially. ECI undertakes no obligation to update any forward-looking statements to reflect events or circumstances after the date of this press release.
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