Spruce
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Spruce® business management software is an easy-to-use ERP that transforms the way you work so you can focus on growing your business. The software is cloud-based and completely integrated, which reduces costly errors and improves communication across your organization. With access to your data from anywhere, you can make decisions based on facts, positively impacting your bottom line.
All transactions are automatically linked, including handwritten or faxed records, so you have access to everything you need electronically.
Quickly access your customers’ quotes, orders, POs, receiving documents, and sales invoices in one centralized, easy-to-use system. Save time and money by emailing customers their statements and invoices.
In Spruce, you can process payments through Point of Sale or Accounts Receivable. Billing cycles close automatically (based on your schedule), and you can print/fax/email statements and invoices at any time.
A/R Status shows current and last statement or listings of charges and credits. Easily review activity for any period, by job or for all jobs, so you can understand what is at risk of being late.
Spruce's document management allows you to attach packing slips, vendor invoices, or any other Windows® compatible file or web link to any related document.
You can schedule automatic payments on invoice entry, discount, or due date, and the software has complete history retention, including inactive and disabled vendors.
With comprehensive direct and indirect purchase tracking, you will have access to all the A/P data you need. Plus, Spruce has complete EDI tie-in options for major vendors, including default bill-to settings for co-ops to save time and eliminate errors.
Spruce provides informative summaries of GL activity and allows you to easily drill down into the details.
Review journal inquiries showing the credit and debit amounts associated with the account. View every document including invoices, payments, check runs, and receipts.
Spruce can handle flexible account numbering, a thirteenth adjustment cycle, unlimited open cycles, built-in and custom reporting, custom period setup, recurring journals, budgeting, automatic branch mapping—and more!
Spruce is designed to get customers through the check-out process quickly, creating a positive experience that promotes repeat business.
Your cashiers can quickly scan items, enter SKUs, or look them up in the system. Return processing is painless, customer lookup is easy, and transactions can be sent by email or fax—providing flexibility and saving paper.
You can even import data from external software like window manufacturers or design tools, eliminating the need to rekey these items into POS or purchasing—which saves time and prevents mistakes.
Stocking the wrong items or too much inventory ties up cash that can be invested in other areas.
Spruce offers many purchasing options including automated ordering and the ability to order stock based on past POs. Special orders are easy and vendor catalogs are integrated into the system so you know you’re ordering the right items.
Consolidated purchasing allows multi-location customers to assess the needs of the entire enterprise, improving efficiency and maximizing volume discounts.
Access to important information about your business is key to making good decisions. Permission-based reports allow you to decide which employees in your organization have access.
Reports are linked to key documents with details. Spruce doesn’t consolidate data, you get all the data without purchasing any add-ons. Read how JM Building Supply uses Spruce to see accurate data that saves time and money.
Spruce includes a predefined series of charts and queries so you can select those that are most useful for your business, customize them, and save to your analytics panel for easy access.
Quickly retrieve the data you need to make fast, appropriate business decisions and stay informed on day-to-day operations. No need to wait on reports! Optional Alerts can be configured to proactively notify you of events that could impact your business.
Ready for dashboard analytics to guide decisions?
The Spruce load scheduler (dispatch control panel) helps organize deliveries easily using drag and drop capabilities.
Drivers can obtain a signature as proof of delivery and take pictures of the material drop that automatically ties to the sale. You can also send notifications to customers via email or text to let them know their delivery status.
GPS tracks your trucks, giving feedback on its location. Receive overweight truck alerts and improve efficiency with printed, bar-coded manifest documents for delivery drivers.
Ready to automate the busywork and reduce calls to your dispatcher?
Spruce helps you manage your business on the go, whether on the shop floor or a remote location. Spruce AnyWare™ is a mobile application for your employees, and ProLink™ is a mobile app for your customers. Both apps improve efficiency and communication within your business and help position you as a customer-focused organization.
Smaller, independent organizations have a fraction of the marketing budget of their big box competitors, so customer satisfaction and loyalty have an even greater impact.
Spruce has many ways to help you retain customers and capture a greater share of wallet, without busting your marketing budget. Features include the ability to create your own promotional signage, offer customers flexible installment payments, and create your own loyalty program.
Whether you hang doors, mull windows, fabricate trusses, stairs or wall panels, or just assemble a few odds and ends, Spruce’s Manufacturing module has you covered. Use it to automate your process and properly track costs so your shop isn’t the excuse for adjusting entries and low margins.
With Spruce, you can maintain consistent manufacturing practices and determine whether specific manufactured items are helping or hurting your bottom line.
All the aspects of an installed sale are integrated in Spruce. You can ticket items on departure or return and extra materials can be added to the original order, or a separate order can be placed and linked to the original sale.
Estimated vs. actual values (Materials, Labor, Tax, Billing, Collection) are collected and analyzed to show profit, so you can accurately measure the profitability of this important department.
Manage this branch of your business more efficiently within the confines of your Spruce system. It's easy to create reservations and set the rates on your terms.
You can seamlessly sell add-on items and collect deposits. Plus, you can account for late returns or items that are returned damaged. The integrated calendar ensures everyone has accurate rental availability.
Properly account for your trucks, machinery, buildings, or other assets without using spreadsheets or a separate, specialized software. You can even attach each asset's related documents including insurance, registration, inspections, maintenance, taxes, and more!
GROW YOUR BUSINESS
With Spruce, order fulfillment, sales, delivery, inventory, and accounting are seamless. Plus, detailed reports and graphical analytics help me make better business decisions.
Spruce makes my business more efficient because:
Everything we need is included with Spruce, and since it’s cloud-based we don’t need expensive servers or extra IT people to run the system!
ACCESS ACCURATE DATA
With Spruce, we don’t need to manually input data into separate systems. Accounts receivable, accounts payable, rebate tracking, and the general ledger are included so all our data is connected.
Document management saves me hours because:
With Spruce’s comprehensive accounting features, I can finally work normal hours again!
STOCK THE RIGHT PRODUCTS
Before Spruce, placing orders and managing inventory was incredibly time-consuming. Now our procurement process is easy with seamless vendor communications (EDI) with co-ops and suppliers.
We improved our purchasing, receiving, and inventory processes through:
Now we stock the right inventory, which drastically improved our cash flow and bottom line.
ENHANCE CUSTOMER EXPERIENCE
Using Spruce point of sale, I can give customers a positive experience that keeps them coming back. All account and product information is at my fingertips, so I can immediately answer customer questions.
I help create satisfied, loyal customers by:
Plus, I can use a mobile tablet to process a customer order from the sales floor or even out in the field. Spruce point of sale gives me the tools I need to exceed customer expectations.
Read about Spruce's legacy of industry-leading technology
Since 1985, Spruce® software has been an engine of growth for LBM businesses. Nineteen dealers launched the company when they realized the potential for technology that could streamline their LBM operations. They developed the original full-featured UNIX-based SprucePlus, and as market leaders continually enhanced the software until the acquisition of Anasys Windows® based software in 2000. This was the catalyst for developing SpruceWare.NET, the industry’s most advanced and easy-to-use software, based on the Microsoft®.NET framework.
Years of consistent client growth prompted Spruce’s acquisition in 2015 by ECI Software Solutions. With their resources, Spruce added cloud-based access, state-of-the-art features, mobility applications, and cross-platform functionality.
Today, Spruce empowers more than 16,000 users and is managed by a team of industry experts that remain dedicated to supporting the profitable growth of lumber and building materials businesses through superior technology and customer service.
Add-On Solutions
Spruce is a completely integrated solution that supports every aspect of your business from point of sale to delivery and everything in between—your business will operate more efficiently and grow! Plus, these useful add-on features can help take you to the next level.
AnyWare™
Take your business on the go
AnyWare™ is a mobile extension of your Spruce system. Use it to create customer orders, access business information, compile purchase orders, view documents and track deliveries.
Your delivery drivers can get digital signatures on orders, or take a photo to show proof of delivery. Plus, your customers can track their deliveries if they have the ProLink™ mobile app.
Ready to take your business on the go?
Easy Signage
Save time and drive sales
Easy Signage automatically pulls sale prices from your system making it easy to create promotional signs that you print in-house.
In-store signage helps you promote sales on special items and communicate other important information with retail customers. You can create signs in a variety of sizes and orientations, and seamlessly print from any connected laser printer.
Ask us how to start using Easy Signage today!
Rent to Own
Expand your base of loyal customers
The Spruce Rent to Own feature will help you gain new long-term customers by giving them the freedom to “pay as they go” on more expensive purchases.
Rent to Own can help you grow sales and widen your customer base by providing flexible buying options. You can easily manage installment payments using amortized or flat-rate interest, which helps you increase customer share of wallet.
Ready to expand your base of loyal customers?
RewardsPlus
Create your own rewards program
RewardsPlus™ allows you to enhance customer loyalty and grow sales by rewarding purchases with points! These points can then be used as a payment method in Spruce or exported to a spreadsheet for complete reward flexibility. Options to reward customers are only limited by your imagination.
Foster customer loyalty with RewardsPlus!
ProLink Mobile App
Empower customers, build loyalty
Spruce ProLink™ is available in your browser or on devices for Android™ and Apple®. Showcase your inventory and enable customers to place orders, submit quotes, and receive confirmation in real-time.
ProLink is an e-tailing solution that differentiates your business, increases sales, and builds customer loyalty.
Ready to empower your customers and build loyalty?
POS Assured
Keep your business going offline
POS Assured™ is an offline option that allows you to process emergency front counter sale transactions and print receipts when access to your cloud-based system is unavailable due to store internet connectivity, power outages, or other temporary connection issues.
Rest easy knowing that your sales data will synchronize with your business system once back online, with no missed transactions or duplicates!
Learn how you can process sales in an emergency.
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Payment Processing
NET1 integrated payment technology
Spruce has a secure payment process, allowing customers to keep a credit card on file, and ensure that their card info is protected.
With integrated credit card processing, you eliminate the potential for discrepancies between your merchant totals and data in your system—no need to rekey credit card sales into your business system. The software can also handle the latest mobile payment technology*, helping you serve a new generation of customers!
With more than 100,000 merchants, NET1 is ECI’s preferred credit card processor. Guaranteeing the lowest overall processing costs, ECI customers typically save anywhere from $50–$300 per month when they switch to NET1.**
Resources
Customer Success Stories | Product Information |
Hear from clients who use Spruce | See Spruce in action! Watch videos |
Events
January 22-24 | Calgary, Alberta Canada
WRLA Buying Show 2020
January 20-23 | Las Vegas, NV
Kitchen & Bath Industry Show (KBIS)
TRADESHOW
January 22-23 | St. Cloud, MN
Northwestern Lumber Association (NLASSN) Expo North '20
TRADESHOW
January 31-01 | Boston, MA
Emery-Waterhouse Spring Show
TRADESHOW
February 05-06 | Hickory, NC
Building Materials Suppliers Association (BMSA) Expo
TRADESHOW
February 05-07 | Boton, MA
Northeastern Retail Lumber Association (NRLA) LBM Expo
TRADESHOW
February 06-06 | East Peoria, IL
Illinois Lumber and Materials Dealers Association (ILMDA) Expo
TRADESHOW
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