The Survey Goldmine: Turn Feedback Into Stronger Systems and Teams
Presenter: Camille Jenkins, Camille's Keys, LLC
If you’re only using surveys to track scores, you’re missing the biggest opportunity in your entire customer journey. As...
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The Survey Goldmine: Turn Feedback Into Stronger Systems and Teams
Presenter: Camille Jenkins, Camille's Keys, LLC
If you’re only using surveys to track scores, you’re missing the biggest opportunity in your entire customer journey. As...
Leading Through Change: How to Keep Teams Aligned and Agile
Presenter: Lisa Armstrong, Launch Pad Leadership
This year hasn’t been easy for builders. Slower sales, shifting buyer expectations, and tighter margins have made it...
The Homebuilding Hot Seat: Crowdsourcing Partners in Your Building Projects
Presenter: Derek King, Principal | Preservation Studios
Struggling to secure funding or find the right partners for your project? You're not alone. In this month’s Hot Seat, host...
Websites With A Pulse: Designing Homebuilder Websites That Work Harder
Presenter: Dennis O'Neil, ONeil Interactive
Transform your website into a high-performing digital experience: Designed to captivate, optimized to convert, and built...
When Leads Slow, Conversions Matter More: Tools to Help OSCs Win
Presenters: Lauren Loy, RHC Consultant ; Terrell Turner, Sales & Marketing Strategist
In today’s market, online sales counselors face fewer opportunities and tougher competition for every lead. That’s why...
The Homebuilding Hot Seat: How to "Really" Use Customer Feedback to Improve Operations
Presenter: Tim Bailey, Director of Operations
Your customers are one of your best sources of information on how to improve operations and get - yes - more homebuying...
People Over Process: The Hidden Sales Killer You Didn’t See Coming
Presenter: Ryan Taft, Impact Eighty-Eight
Is your sales process actually “losing" you deals? What if following the "right" steps is actually pushing buyers...
Sales HERO: Your Guide to 2025 Sales Greatness!
Presenter: Cory Charles, The Superhero Mindset
Our sales world is evolving faster than ever, and to thrive, you need more than just the same recycled strategies. Sales...
The State of Customer Experience (CX) in Homebuilding Today
Presenter: Tim Bailey, Director of Operations, Avid
Customer experience (CX) across the homebuyer journey is showing mixed results—while some stages have seen slight...
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