Spruce lets me take care of customers, my top priority.
Customer Service and Sales
Spruce™ lumberyard software's point-of-sale features allow me to better serve our customers
Long lines are a thing of the past with Spruce's superior POS functionality that includes:
- Customer look up
- The ability to print, email or fax invoices
- Saving transactions for future charges
The customer service team is the face of the company, the people our customers ask for by name. As the bread and butter of the operation, we need the tools to go above and beyond in meeting customer needs. The ability to quickly process them through check-out is just one part of the job. I can recommend products based on buying habits, easily create a special order and schedule delivery. I can even take an order over the phone, based on previous orders, and ship it to them or have it ready for pick up. And I’m not tied to the check-out stand! Using a tablet or even my smartphone, I can help a customer on the sales floor or in the lumberyard and build their purchase as we go so that paying out is a breeze! Using Spruce, I feel like more of a customer service specialist rather than just a cash register jockey.