ProLink On-Demand Customer Portal for Building Supply Businesses

Independent lumberyards, hardware stores, and building supply businesses compete on more than products and price—they build loyalty through personal service, expertise, and convenient customer experiences. ProLink is an on-demand customer portal designed to help businesses extend that service beyond the counter, giving trade customers secure access to the information and purchasing tools they need, whenever they need them.

This overview shows how ProLink enables customers to view account details, statements, current balances, invoices, quotes, and order information online. Customers can browse products, place pickup or delivery orders, review active and pending orders, and make secure payments through a portal branded with your company’s logo and colours.

By putting real-time account and order information in customers’ hands, ProLink can help reduce incoming calls for routine enquiries, save time for both customers and staff, support faster payments, and strengthen relationships with key accounts. Available in Basic and Premium versions, ProLink gives building supply businesses a flexible way to offer a connected digital customer experience while keeping their brand front and centre.