What's new in business technology

Connect is almost here, and there’s still time to join us. Get hands-on sessions, product insights, and time with peers who get your business.  

We’d love to see you there! ECI will be at The Cannata Report’s 41st Annual Awards Gala on Thursday, November 19 at The Madison Hotel. It’s a great evening to celebrate the people and companies that drive the office technology industry, and to catch up with friends and colleagues along the way.

Planning to attend? Find us at the event, say hello, and let’s connect.

Give your technicians the information they need, wherever the job takes them. 

Service doesn’t stop when your technicians leave the office. MobileTech helps keep your field team connected with mobile tools to access job information, review equipment history, look up inventory, and share real-time updates. 

Help your team: 

• Stay informed: Access job details and equipment history in the field. 
• Find what’s needed: Look up inventory while on the job. 
• Keep everyone connected: Share updates to support coordination between technicians and the office. 

Real-time visibility from dispatch to job completion.

Still emailing POs and waiting on pricing and order confirmations? PO Processor connects e-automate directly to your preferred vendors, so you get instant pricing verification, order and shipping acknowledgements, and invoice delivery. Cut the manual entry and let your team focus on customer service.

Every dealer has heard the pitch that AI will find your opportunities and write your proposals for you. Reps who have tried the tools know it’s only half true. We break down where AI saves real time, like spotting aging equipment and expiring leases across your systems, and where the rep still wins. 

The ECI Training Portal remains your go-to self-service hub for training. Haven't signed up yet? Follow the steps below.

To create your account:

1. Visit the portal: Sign in - Field Service
2. Scroll to the bottom of the page and click New User (Register Here)
3. Complete the registration form and be sure to select the appropriate product type from the drop down menu. 
4. Questions about registration? Reach out to [email protected]

We look forward to seeing you at an upcoming session!

ECI Customer Portal: Your Go-To Source for Product Info and Support

Did you know the ECI Customer Portal puts everything you need right at your fingertips? From submitting a case to staying current on the latest releases, the portal is designed to make support faster and easier.

With the ECI Customer Portal, you can:

• Quickly submit a case
• Stay on top of release info
• Boost your knowledge with training resources
• Easily access and track your cases
• Tap into a robust library of knowledge base articles

Take a tour of the Customer Portal and request your login today.