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Lumber Inventory Software

CASE STUDY: Healdsburg Lumber INDUSTRY: MANUFACTURING, BUILDING SUPPLY, OFFICE TECHNOLOGY, etc... PRODUCT: PAYMENTS

How Healdsburg Lumber Got Paid Faster and Improved Cash Flow with Payments

For Healdsburg Lumber, timely access to funds matters. Before adopting ECI Payments, the business often waited two to three days for bank deposits to arrive, slowing the cash flow it relied on to keep operations moving. 

ECI Payments helps businesses manage payment processing in one place. Integrated with existing ECI software, it supports a range of payment types while helping reduce time spent on manual entry, minimize costly errors, enhance security, and improve cash flow.

With Payments integrated directly with Spruce, Healdsburg Lumber streamlined its payment process and began receiving funds as soon as the next day.

We're getting our money back from the bank [faster]. It used to be 2-3 days now it's next day.

Hear Healdsburg Lumber’s Story

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The Challenge: delayed deposits and manual payment work

When payments take days to reach the bank, cash flow can become harder to manage. Healdsburg Lumber also needed a payment process that worked smoothly with its existing Spruce software, without duplicate entry or the need to double-check transactions across separate systems.

 

The Solution

By connecting Payments with Spruce, Healdsburg Lumber brought payment processing into the system its team already uses. Transactions flow through a connected process, helping the business process payments without transferring data to another program.

Payments is connected to Spruce, so we don’t have to double-check. All the payments happen seamlessly.

In addition to faster deposits, Payments helped Healdsburg Lumber take advantage of Level 3 processing to reduce processing fees.

Payments has helped us out with Level 3 processing. It allows us to lower our processing fees to get us the lowest possible rate where other companies couldn’t do that.

The Results

With ECI Payments, Healdsburg Lumber has been able to:

Receive funds faster

 ...with next-day deposits rather than waiting two to three days

Improve cash flow 

...by getting cash in hand from the bank sooner

Offer customers flexible payment options 

...through a quick, convenient payment experience

Reduce manual processing and data-entry errors 

...with Spruce integration

Access lower processing rates 

...through Level 3 processing

For Healdsburg Lumber, connecting ECI Payments with Spruce has made payment processing simpler and put funds in the bank sooner. With less manual work, lower processing fees, and faster access to cash, the business has a payment process that better supports its day-to-day operations.

Ready to make payment processing simpler? 

Request a demo of ECI Payments.