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    Choose A GlobalEdge Plan Built For Your Field Service Business

    Whether you're juggling service contracts, large-scale projects, or high-volume operations, GlobalEdge gives sophisticated commercial service businesses the tools to run it all. Plus expert support that sticks with you from quote to onboarding.

    • Run service and projects in one place. Handle contract work, installs, and everyday service calls on a single platform, so nothing slips through the cracks.
    • Tackle complex work head-on. Manage contracts, warranties, and equipment right out of the box—no workarounds, no bolt-on tools.
    • Scale your operation with confidence. Enterprise-grade reporting gives you clear visibility across the entire business, so you always know where things stand.

    GlobalEdge Pricing And Product FAQs

    How quickly will my field service business see a return on investment (ROI)?

    Depending on the level of complexity your business is and how quickly you get up and running on the software, our customers see positive ROI within the first year of going live and continue to reap benefits for many years after. 

    Is GlobalEdge built specifically for my complex field service business?

    GlobalEdge was built by field service experts for field service companies. It goes above and beyond a generic ERP, with features like mobile-enabled dispatching and scheduling, equipment serialization, and integrations like PartsPath™ that help field service businesses run a tight ship without the process overhead generic ERPs or disconnected systems give. 

    What kind of implementation and training support is included?

    ECI GlobalEdge delivers onboarding and role-based training with ongoing support from field-service experts. Our implementation plans are tailored to fit your specific business needs and goals. 

    Will GlobalEdge integrate into my existing tools?

    Pre‑built partners include XOi, insightsoftware, Profit Rhino, Avalara, Partstown, ServiceChannel, Paylocity and more for payments and parts sourcing.

    How is pricing for GlobalEdge packages determined?

    Pricing for GlobalEdge is based on number of office and technician licenses are needed for your particular business. Each license is based on the functional areas the user would need access to, no more, no less.