User Management Software | ECI Print Audit
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User Management Software

Enhance your MPS Offerings with Print Audit's User Management

Manage the user and the device in your managed print service offerings.

A robust print management tool can help your customers reduce the cost of document output, increase their document security practices, and provide flexible cost recovery methods. With a simplified installation process, your customers can quickly see all their print information in one location, empowering them to reduce costs by understanding every document they produce.

Features

Standard Features7

  • Print Analysis

  • Print Governance

  • Cost Accounting

  • Embedded Data Collection

  • User & Document Security

  • Remote Print

  • Dashboards

User Management Features

Standard Features7

  • Print Analysis

  • Print Governance

  • Cost Accounting

  • Embedded Data Collection

  • User & Document Security

  • Remote Print

  • Dashboards

Track and Manage Every Document

Automatically track all of your customers' printing including local, networked, and direct-to-IP devices through a simple silent install process to any number of workstations. Once you begin tracking all the output, you will be able to spot equipment abuses and highlight money-saving opportunities by detailing who is printing the most, to what devices, and what is being printed.

Want to understanding your customer's print environment?

Use Rules-based Printing to Reduce Cost

Create cost- and eco-conscious users by informing them about job costs and environmental impact before they print. Control color costs by limiting color usage by the user, computer, printer, number of pages, application, and much more.

Ensure your most efficient printers are being used by redirecting jobs from high-cost to low-cost devices and reduce abuse by encouraging users to print on both sides of the page.

The possibilities are endless, set up rules-based printing today!

Bill Back to Individuals, Teams, or Projects

Automatically track and bill every print or plot produced in your environment by prompting for a PIN number, project code, or client/matter number. Customers may even track copying, scanning, and faxing. Seamlessly integrate data with all popular accounting packages, covering the cost of the User Management software in as little as six weeks.

If your customers aren't recovering their printing and photocopying costs they could be wasting thousands of dollars every month.

Ready to help your customers automate their billing?

Manage Copying at the Printer

User Management can be embedded on print devices to easily track, charge, and secure all of your customers' walk-up copying, faxing, and scanning.

We have relationships with the following manufacturers:

  • HP
  • XEROX
  • Lexmark
  • Sharp
  • Kyocera
  • Konica Minolta
  • Ricoh

Prevent Pages Left at the Printer

Secure every print job by releasing documents through a simple tap of a proximity card, using release codes, or using the "My Print Audit" app from any web-enabled device. User Management also seamlessly integrates with Google Cloud Print to provide additional security.

Help your customers reduce their security risks, expenses, and environmental footprint by eliminating pages left at the printer.

Provide your customers with more security!

Administer a Cloud Printing Environment for Your Customers

Remote Print is a hosted cloud service, allowing administrators to enable printers in a cloud environment for their users. An administrator can select the printers to make available to cloud print users and represent them in the Remote Print. For users with mobile devices, an extension will be available for the user to download to their mobile device. This extension acts as a client to connect the Remote Print and the Mobile Print system on their device.

Administrators will select printers to offer in the cloud and manage those devices separately from other printers. It utilizes a turnkey setup and eliminates the customer's need to source and administer their own cloud server.

Are you ready to start collecting all print data in your customers' environment?

MPS Assessments Made Easy

Seamlessly connect information from your most important business systems and delivers actionable insights tailored to the office equipment industry. Busy executives and other stakeholders can see the story of their business through purpose driven visualizations, ad-hoc reporting and customizable dashboards.

  • Graphical, role-basedcompelling visualizations to help you see the story your business data is telling you.
  • Actionable insightsleverage our deep industry expertise to automatically bring relevant insights to your attention in an easy to understand way that empowers you to make decisions that improve your business.
  • Guided drill downour print expertise guides you to the answers you need without having to know in advance what you’re looking for.

Stay focused on your business with insights delivered when and where you need them most!

Build margins with secure, rules-based printing

Owners and C-Suite

Margins are tight, and competition is high, which means it’s becoming increasingly important to look for other competitive differentiators that will help you create new recurring revenue streams, win deals, and increase customer satisfaction.

User Management | Owners & C-Suite

Sales Team

The User Management solution reduces worry about your customers' print environments because you can create over four million unique rules and print routes to ensure they are printing to the devices under contract. The more information you have about their printing practices, the more you can streamline your supplies fulfillment and service delivery.

Maintain your margins regardless of contract or device type!

Device Management | Sales Team

Finance Department

Reduce the number of questions regarding your regular cost-per-copy or MPS invoices by sharing not only the volume of print but what was printed, by whom, and when.

User Management | Sales Team

MPS Admin

Help customers increase their security procedures by only releasing print jobs with your proximity card, creating secure release codes, or authenticating from the device screen itself. Increase compliance with HIPAA, for example, by tracking 35–40 pieces of information from every print job.

User Management | MPS Admin

Owners and C-Suite

GROW REVENUE

Owners and C-Suite

Margins are tight, and competition is high, which means it’s becoming increasingly important to look for other competitive differentiators that will help you create new recurring revenue streams, win deals, and increase customer satisfaction.

User Management | Owners & C-Suite

Sales Team

NON-CONTRACT PRINTERS

Sales Team

The User Management solution reduces worry about your customers' print environments because you can create over four million unique rules and print routes to ensure they are printing to the devices under contract. The more information you have about their printing practices, the more you can streamline your supplies fulfillment and service delivery.

Maintain your margins regardless of contract or device type!

Device Management | Sales Team

Finance

COMBINE DATA

Finance Department

Reduce the number of questions regarding your regular cost-per-copy or MPS invoices by sharing not only the volume of print but what was printed, by whom, and when.

User Management | Sales Team

MPS Admin

SECURE PRINT

MPS Admin

Help customers increase their security procedures by only releasing print jobs with your proximity card, creating secure release codes, or authenticating from the device screen itself. Increase compliance with HIPAA, for example, by tracking 35–40 pieces of information from every print job.

User Management | MPS Admin

Capture more revenue even if print volume declines. Find out how we can help.

Connect Now.

Add-ons increase your dealership's efficiency.

Free up your time to focus on what matters most—your customers.

Device Management Add On Banner e automate

e-automate

Integrated ERP

Business management software

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EA addons devicemanagement 1440x500

Device Management

Print device data and insight

Managed print service software

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Device Management Add On Banner Quick Deal

QuickDeal

Easy proposal creation

Enable sales to quickly create proposals

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Device Management Add On Banner Mobile Mapping

MobileMapping

Customer device maps

Mobile device location viewer

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Designed specifically for office technology providers, Print Audit User Management is ideal for:

  • Office Equipment Dealers
  • Managed Print Service Providers
  • Managed IT Service Providers
  • Value-Added Resellers

One of the biggest opportunities to both expand the scope of your offerings and grow your business is User Management.

Read about our ongoing commitment to the industry

Looking beyond the device itself provides a wealth of opportunity for you and your team. We’ve heard it many times before in the business technology space: "margins are shrinking because people are printing less." User Management can help you build back margins that might be shrinking due to declining print volumes by capitalizing on functionality like secure print and rules-based printing.

User Management has enabled business technology providers like you to secure over 100 million print jobs, save over $200 million since 1999, track 3.5 billion documents, and save 450,00 trees every year!

Industry Resources

  • All Resources
  • Fact Sheets
  • Brochures
  • Ebooks
  • Whitepapers
  • Case Studies
  • Videos
User Management Solution Flyer

fact sheet

User Management Solution Flyer

Diversify your offerings and help your customers better manage their print with cost accounting, secure print, rules-based printing, and more. Find out how to build better margins with User Management!

Prospecting And Qualifying For MPS Providers

fact sheet

Prospecting And Qualifying For MPS Providers

The following guide includes resources to help you engage with today’s buyers and identify where they fall in the sales funnel to make your prospecting efforts more effective.

Howto Sell MP Sto End Users

fact sheet

How To Sell MPS To End Users

From communicating the value of your managed print services (MPS) program to identifying prospects and effectively addressing any objections they may have, the better prepared you are before the sale, the easier the sell.

FM Audit Brochure

brochure

FMAudit Brochure

See how FMAudit gives you the ability to manage all your print devices in one place.

Mobile Mapping Solution Flyer

fact sheet

MobileMapping Solution Flyer

Using a mobile device in the field, MobileMapping shows you exactly where each machine is located.

Implementing your MPS Program

ebook

Implementing Your MPS Program

The following step-by-step guide provides a structured implementation plan so you can be confident that you have all the strategies, plans, processes, and details in place for a successful launch.

Complete Guide To Managed Print Services

brochure

Complete Guide To Managed Print Services

Take an in-depth look at the managed print services industry with an overview of current industry trends and how you can use MPS to help your customers.

Print Fleet Brochure

whitepaper

Printfleet Brochure

Learn more about PrintFleet's easy to use software for managed print providers.

Preferred Office Technologies Customer Success Story

case study

Preferred Office Technologies Customer Success Story

Read about how e-automate and FMAudit help Preferred Office Technologies maximize service department productivity.

Measuring Managed Print Services MPS Success

whitepaper

Measuring Managed Print Services (MPS) Success

These key performance indicators (KPIs) for MPS can include anything from help desk and support metrics to financial, sales, and marketing numbers.

Growth Strategies For Office Technology Providers

ebook

Growth Strategies For Office Technology Providers

How can you work toward achieving sustainable long-term growth? Here are six areas to consider when it comes to growing your business.

A Beginners Guide to Managed Print Services

whitepaper

A Beginner’s Guide to Managed Print Services

Learn the basics of managed print services (MPS) – what it is, how it works, and the benefits to you and your customers.

Launching Your Managed Print Services MPS Program

whitepaper

Launching Your Managed Print Services (MPS) Program

This article details steps for your MPS launch so you can be confident that you have the strategies, plans, processes, and details of your program worked out.

Top 5 Benefits of Managed Print Services MPS for Providers

whitepaper

Top 5 Benefits of Managed Print Services (MPS) for Providers

This article focuses on the benefits of offering managed print services (MPS) to providers, from a recurring revenue stream to flexibility in your offerings.

E automate and FM Audit The Power of Integration

video

e-automate and FMAudit: The Power of Integration

There are benefits to utilizing both e-automate ERP and FMAudit. Watch this short video to hear Dustin Wandtke of The Ray Morgan Company explain why "this integration far outweighs any other competitive product."

Maximizing Your Investment Using FM Audit and e automate

video

Maximizing Your Investment With FMAudit and e-automate

Find out how FMAudit and e-automate can give you a competitive edge by providing visibility and control over your print fleet.

How Do You Know if MPS Is Right for You

whitepaper

How Do You Know if MPS Is Right for You?

Here we review the different types of MPS solutions available and discuss the features to consider when choosing a provider

7 Key Benefits of a Managed Print Services MPS Program

whitepaper

7 Key Benefits of a Managed Print Services (MPS) Program

Here are seven key benefits of managed print services (MPS) that can help you sell your team and your customers on the value of MPS.

How to Implement Managed Print Services MPS and Mitigate Custom Concerns

whitepaper

How to Implement MPS and Mitigate Custom Concerns

By taking a segmented approach to managed print services implementation, you can demonstrate that MPS doesn’t mean a loss of control over the print environment.

Top 5 Benefits of Managed Print Services MPS for End Users

whitepaper

Top 5 Benefits of Managed Print Services (MPS) for End Users

Here are five end user benefits for a managed print services (MPS) program, from remote equipment monitoring to automation of supplies ordering.

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