Manage the user and the device in your managed print service offerings.
A robust print management tool can help your customers reduce the cost of document output, increase their document security practices, and provide flexible cost recovery methods. With a simplified installation process, your customers can quickly see all their print information in one location, empowering them to reduce costs by understanding every document they produce.
Features
Standard Features7
Print Analysis
Print Governance
Cost Accounting
Embedded Data Collection
User & Document Security
Remote Print
Dashboards
User Management Features
Standard Features7
Print Analysis
Print Governance
Cost Accounting
Embedded Data Collection
User & Document Security
Remote Print
Dashboards
Track and Manage Every Document
Automatically track all of your customers' printing including local, networked, and direct-to-IP devices through a simple silent install process to any number of workstations. Once you begin tracking all the output, you will be able to spot equipment abuses and highlight money-saving opportunities by detailing who is printing the most, to what devices, and what is being printed.
Want to understanding your customer's print environment?
Create cost- and eco-conscious users by informing them about job costs and environmental impact before they print. Control color costs by limiting color usage by the user, computer, printer, number of pages, application, and much more.
Ensure your most efficient printers are being used by redirecting jobs from high-cost to low-cost devices and reduce abuse by encouraging users to print on both sides of the page.
The possibilities are endless, set up rules-based printing today!
Automatically track and bill every print or plot produced in your environment by prompting for a PIN number, project code, or client/matter number. Customers may even track copying, scanning, and faxing. Seamlessly integrate data with all popular accounting packages, covering the cost of the User Management software in as little as six weeks.
If your customers aren't recovering their printing and photocopying costs they could be wasting thousands of dollars every month.
Ready to help your customers automate their billing?
Secure every print job by releasing documents through a simple tap of a proximity card, using release codes, or using the "My Print Audit" app from any web-enabled device. User Management also seamlessly integrates with Google Cloud Print™ to provide additional security.
Help your customers reduce their security risks, expenses, and environmental footprint by eliminating pages left at the printer.
Administer a Cloud Printing Environment for Your Customers
Remote Print is a hosted cloud service, allowing administrators to enable printers in a cloud environment for their users. An administrator can select the printers to make available to cloud print users and represent them in the Remote Print. For users with mobile devices, an extension will be available for the user to download to their mobile device. This extension acts as a client to connect the Remote Print and the Mobile Print system on their device.
Administrators will select printers to offer in the cloud and manage those devices separately from other printers. It utilizes a turnkey setup and eliminates the customer's need to source and administer their own cloud server.
Are you ready to start collecting all print data in your customers' environment?
Seamlessly connect information from your most important business systems and delivers actionable insights tailored to the office equipment industry. Busy executives and other stakeholders can see the story of their business through purpose driven visualizations, ad-hoc reporting and customizable dashboards.
Graphical, role-based—compelling visualizations to help you see the story your business data is telling you.
Actionable insights—leverage our deep industry expertise to automatically bring relevant insights to your attention in an easy to understand way that empowers you to make decisions that improve your business.
Guided drill down—our print expertise guides you to the answers you need without having to know in advance what you’re looking for.
Stay focused on your business with insights delivered when and where you need them most!
Margins are tight, and competition is high, which means it’s becoming increasingly important to look for other competitive differentiators that will help you create new recurring revenue streams, win deals, and increase customer satisfaction.
Sales Team
The User Management solution reduces worry about your customers' print environments because you can create over four million unique rules and print routes to ensure they are printing to the devices under contract. The more information you have about their printing practices, the more you can streamline your supplies fulfillment and service delivery.
Maintain your margins regardless of contract or device type!
Finance Department
Reduce the number of questions regarding your regular cost-per-copy or MPS invoices by sharing not only the volume of print but what was printed, by whom, and when.
MPS Admin
Help customers increase their security procedures by only releasing print jobs with your proximity card, creating secure release codes, or authenticating from the device screen itself. Increase compliance with HIPAA, for example, by tracking 35–40 pieces of information from every print job.
Owners and C-Suite
GROW REVENUE
Owners and C-Suite
Margins are tight, and competition is high, which means it’s becoming increasingly important to look for other competitive differentiators that will help you create new recurring revenue streams, win deals, and increase customer satisfaction.
Sales Team
NON-CONTRACT PRINTERS
Sales Team
The User Management solution reduces worry about your customers' print environments because you can create over four million unique rules and print routes to ensure they are printing to the devices under contract. The more information you have about their printing practices, the more you can streamline your supplies fulfillment and service delivery.
Maintain your margins regardless of contract or device type!
Finance
COMBINE DATA
Finance Department
Reduce the number of questions regarding your regular cost-per-copy or MPS invoices by sharing not only the volume of print but what was printed, by whom, and when.
MPS Admin
SECURE PRINT
MPS Admin
Help customers increase their security procedures by only releasing print jobs with your proximity card, creating secure release codes, or authenticating from the device screen itself. Increase compliance with HIPAA, for example, by tracking 35–40 pieces of information from every print job.
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Capture more revenue even if print volume declines. Find out how we can help.
If you sell, service, and support technology products, e-automate® business management software is your one-stop source to keep track of all your serialized devices.
From accounting and contracts to inventory, purchasing, sales, and customer service, e-automate software that removes the need for disparate systems, streamlines critical daily processes, and provides real-time visibility into every area of a service-driven organization. E-automate seamlessly blends its core solution, add-on products, and supplier integrations to provide your business with a single, end-to-end management and information system.
ECI’s industry-leading family of print management solutions range from simple rapid assessment to advanced managed services offering unparalleled agnostic data collection, data integrity, and back-end support. Available in multiple languages, our device management solutions empower OEMs, dealers, and distributors in over 100 countries to sustain rich customer relationships by creating exceptional value for their clients.
Enable sales representatives to quickly and easily create proposals for prospects and customers, pulling usage data from our device management solutions. A salesperson can create a proposal with the current state of device data, including accessories, service costs, and usage. QuickDeal then sources equipment upgrades from the database to meet the customer’s objectives and automatically generates a total cost of ownership (TCO) with a proposal that compares expenses and value in the current state with the proposed state.
Ensure you have everything you need to close the deal and be profitable!
Available on its own or within FMAudit® software and products from PrintFleet®, MobileMapping™ not only gives you a bird’s eye view of your customers’ devices, but it will also change the way you see sales and service. Using a mobile device in the field, MobileMapping shows you exactly where each machine is located. Increase efficiency by mapping devices to your customers’ unique floor plans.
Optimize cost-per-click (CPC) counts by identifying and mapping all contracted devices
Protect against toner swapping by optimizing non-reporting devices
Drive sales by identifying over- and under-utilized machines
Get detailed information on consumables, service history, and alerts with one-touch access
Ensure that contracted devices are the only devices being replenished and serviced
Simply fill out the form below and we'll be in touch to schedule a demo of all of our incredible features!
Designed specifically for office technology providers, Print Audit User Management is ideal for:
Office Equipment Dealers
Managed Print Service Providers
Managed IT Service Providers
Value-Added Resellers
One of the biggest opportunities to both expand the scope of your offerings and grow your business is User Management.
Read about our ongoing commitment to the industry
Looking beyond the device itself provides a wealth of opportunity for you and your team. We’ve heard it many times before in the business technology space: "margins are shrinking because people are printing less." User Management can help you build back margins that might be shrinking due to declining print volumes by capitalizing on functionality like secure print and rules-based printing.
User Management has enabled business technology providers like you to secure over 100 million print jobs, save over $200 million since 1999, track 3.5 billion documents, and save 450,00 trees every year!
Industry Resources
All Resources
All Resources
Fact Sheets
Brochures
Ebooks
Whitepapers
Case Studies
Videos
All Resources
Fact Sheets
Brochures
Ebooks
Whitepapers
Case Studies
Videos
fact sheet
User Management Solution Flyer
Diversify your offerings and help your customers better manage their print with cost accounting, secure print, rules-based printing, and more. Find out how to build better margins with User Management!
The following guide includes resources to help you engage with today’s buyers and identify where they fall in the sales funnel to make your prospecting efforts more effective.
From communicating the value of your managed print services (MPS) program to identifying prospects and effectively addressing any objections they may have, the better prepared you are before the sale, the easier the sell.
The following step-by-step guide provides a structured implementation plan so you can be confident that you have all the strategies, plans, processes, and details in place for a successful launch.
Take an in-depth look at the managed print services industry with an overview of current industry trends and how you can use MPS to help your customers.
Launching Your Managed Print Services (MPS) Program
This article details steps for your MPS launch so you can be confident that you have the strategies, plans, processes, and details of your program worked out.
Top 5 Benefits of Managed Print Services (MPS) for Providers
This article focuses on the benefits of offering managed print services (MPS) to providers, from a recurring revenue stream to flexibility in your offerings.
There are benefits to utilizing both e-automate ERP and FMAudit. Watch this short video to hear Dustin Wandtke of The Ray Morgan Company explain why "this integration far outweighs any other competitive product."
By taking a segmented approach to managed print services implementation, you can demonstrate that MPS doesn’t mean a loss of control over the print environment.
