Printanista Man Fixing Printer

Managed Print Software and Services

Capture, store, and analyze critical printing data.

Streamline your managed print services offerings.

Printanista Hub software provides critical printing data from most major manufacturers in one place. The flexible subscription-based, scalable, cloud-based service model seamlessly connects with your ERP with no up-front investment in hardware, software, or IT resources.

Features

Standard Features4

NEW Printanista Features4

  • Alerts

  • Reporting

  • Data Collection

  • Device Agnostic

  • Remote Device Link

  • Label, Receipt and Wristband Printers

  • Integration with e—automate

  • Dashboards

Printanista Hub Features

Standard Features4

  • Alerts

  • Reporting

  • Data Collection

  • Device Agnostic

NEW Printanista Features4

  • Remote Device Link

  • Label, Receipt and Wristband Printers

  • Integration with e—automate

  • Dashboards

Device Management | Alerts
Proactively Manage Print Devices

Develop proactive supplies and service programs by creating status alerts based on event and occurrence thresholds, triggers, standard and vendor error codes, and even LCD screen text.

Generate a single alert to notify you at event start and event end and use occurrence thresholds to help avoid sending your technician out for trivial issues, allowing for better management of the customer environment. Increase device up-time, reduce inventory, and improve your first-call success rate.

Ready to deliver proactive supplies and service?

Device Management | Reporting Dashboards
Create Reports to Meet Your Needs

Automatically generate the reports you need to manage your customers' print environments better. Choose from a selection of out-of-the-box reports or build custom reports to get the data you need. Schedule reports hourly, daily, weekly, or monthly to ensure your team has the information they need when they need it.

Build QBR reports to review with your customers and help them stay on track with their print goals.

Get the visibility you need today!

Device Management | Data Collection Diagram
Remotely Monitor Customer Print Environments

The Data Collection Agent (DCA) can be installed on a non-dedicated server, at a client location, or reside in the firmware of a device. For devices that are not on a network, ECI’s Local Print Agent (LPA) offers the ability to track printing from locally connected print devices by collecting information directly from the device.

Collect critical meter, performance, and supply-level data from multi-functional printing devices to power your MPS program. Accurately bill your customers for pages printed, supplies, and service.

Ready to start monitoring your print fleet?

Device Management | Device Agnostic
Get Accurate Data on All Devices

ECI’s relationships with leading original equipment manufacturers (OEM) provides unparalleled device information and continuous growth of our extensive model database.

Eliminate the complexity of managing multi-vendor print environments. Build your MPS program with a single tool for accurate data collection, reporting, and ease of use.

Add More Devices to Your MPS Contracts

You can now create alerts and reports based on data collected from Zebra® manufactured devices, which means you can stop ignoring them at your customers environments.

In conjunction with the cross-platform data collection agent you can broader your scope to offer your services to less traditional customers such as manufacturing or retail.

Capture more of your customers wallet!

COMING 2022
Accurate, reliable data straight to your ERP

Connecting Printanista directly to your e-automate system means you have bidirectional synchronization and can choose what you want to map and how from all your devices, to devices on contract or simply devices with meters due for billing.

We have taken our legacy integration and have added a more robust solution to streamline your supply ordering process. Create alerts for days-to-empty (EDTE) or supply level and have that alert trigger an order through e-automate.

Ready simplify all your supply orders?

COMING 2022
Quick, easy visuals to see all your data in one place

We have created our dashboards to give you everything you need to run an office technology business in visual highly analytical format. Unique dashboards are available to monitor toner, sales opportunities and printer reliability.

Make better decisions, faster!

Device Management Personas Industry background

Get a unified view of all your devices.

Owners and C-Suite

Printanista is a cloud-based applications designed to simplify meter collection, billing, supplies, and service delivery, enabling an exceptional customer experience regardless of your customer's print environment.

Drive efficiencies through:

  • Synchronizing information with your ERP
  • Automating supplies fulfillment
  • Reducing error-prone manual processes
  • Allowing customizable service and supply notifications

With over 15 years of experience, 25,000+ devices in our model database, and our award-winning data collection agent, let us manage your devices so you can focus on driving business growth.

Sales Team

Understand which contracts, down to the device level, are profitable and which are costing you money. Automate your invoices based on accurate meter reads, streamline your supplies delivery, and improve your service first-call success rate to build your margins.

Build your contracts based on both or either automate supply fulfillment or supply-triggered sales. With automated fulfillment, you can set the percentage level or estimated days to empty for all your devices under contract. When a device hits the threshold value you specified, we will generate and send a shipment order to your ERP. Finally, the consumable is shipped directly to your customers. Or conversely, when a customer’s toner cartridge is almost empty, a supply-triggered alert feature sends an email to your client with a link to your toner store.

Maintain your margins regardless of contract type!

MPS Admin

Stop doing manual meter reads! Get fast, accurate information.

Our data collection agent (DCA) provides users with flexible deployment options, reduces operational costs, and simplifies device management. The low-cost design allows you to monitor more devices, and this flexibility enables you to manage supplies and reduce your service costs proactively. Within the user interface, we have three key views to simplify your day-to-day:

  • Technical—basic device information including device name, supplies status, device status, yesterday’s meter count, serial number, IP address, location, and last active date
  • Supplies—displays supply-related information, including toner levels or status, and order supplies
  • Alerts—see the customer name, number of devices with recent alerts, and a link to view alert details for each device

Our solutions allow you to manage an entire print environment regardless of manufacturer or end-user environment, with a single tool for control and accountability.

Inventory Manager

Whether your sales team contracts based on automated supply fulfillment or supply-triggered sales, you will have the right inventory delivered at the right time. Use Estimated Days to Empty (EDTE) to predict the date/time that a given supply will reach an empty state. Enabling you to alert on this value is the first step toward providing more predictive analytics in device monitoring. Using EDTE, you can order your supplies from any preferred vendors to be drop-shipped to your customers' locations.

Owners and C-Suite

BUSINESS EFFICIENCIES

Owners and C-Suite

Printanista is a cloud-based applications designed to simplify meter collection, billing, supplies, and service delivery, enabling an exceptional customer experience regardless of your customer's print environment.

Drive efficiencies through:

  • Synchronizing information with your ERP
  • Automating supplies fulfillment
  • Reducing error-prone manual processes
  • Allowing customizable service and supply notifications

With over 15 years of experience, 25,000+ devices in our model database, and our award-winning data collection agent, let us manage your devices so you can focus on driving business growth.

Sales Team

CONTRACT VISIBILITY

Sales Team

Understand which contracts, down to the device level, are profitable and which are costing you money. Automate your invoices based on accurate meter reads, streamline your supplies delivery, and improve your service first-call success rate to build your margins.

Build your contracts based on both or either automate supply fulfillment or supply-triggered sales. With automated fulfillment, you can set the percentage level or estimated days to empty for all your devices under contract. When a device hits the threshold value you specified, we will generate and send a shipment order to your ERP. Finally, the consumable is shipped directly to your customers. Or conversely, when a customer’s toner cartridge is almost empty, a supply-triggered alert feature sends an email to your client with a link to your toner store.

Maintain your margins regardless of contract type!

MPS Admin

INTUITIVE SOLUTION

MPS Admin

Stop doing manual meter reads! Get fast, accurate information.

Our data collection agent (DCA) provides users with flexible deployment options, reduces operational costs, and simplifies device management. The low-cost design allows you to monitor more devices, and this flexibility enables you to manage supplies and reduce your service costs proactively. Within the user interface, we have three key views to simplify your day-to-day:

  • Technical—basic device information including device name, supplies status, device status, yesterday’s meter count, serial number, IP address, location, and last active date
  • Supplies—displays supply-related information, including toner levels or status, and order supplies
  • Alerts—see the customer name, number of devices with recent alerts, and a link to view alert details for each device

Our solutions allow you to manage an entire print environment regardless of manufacturer or end-user environment, with a single tool for control and accountability.

Inventory Manager

CONNECTED DATA

Inventory Manager

Whether your sales team contracts based on automated supply fulfillment or supply-triggered sales, you will have the right inventory delivered at the right time. Use Estimated Days to Empty (EDTE) to predict the date/time that a given supply will reach an empty state. Enabling you to alert on this value is the first step toward providing more predictive analytics in device monitoring. Using EDTE, you can order your supplies from any preferred vendors to be drop-shipped to your customers' locations.

Stop worrying about capturing device data. Find out how we can help.

Connect Now

Add-ons increase service and operations efficiency.

Free up your time to focus on what matters most—your customers.

Device Management Add On Banner User Management

User Management

Increase your margins

Intelligent print management tools

View Details
Device Management Add On Banner e automate

e-automate

Integrated ERP

Business management software

View Details
Device Management Add On Banner Quick Deal

QuickDeal

Easy proposal creation

Enable sales to quickly create proposals

View Details
Device Management Add On Banner Mobile Mapping

MobileMapping

Customer device maps

Mobile device location viewer

View Details

Designed specifically for office technology providers, PrintFleet and FMAudit are ideal for:

  • Office Equipment Dealers
  • Managed Print Service Providers
  • Managed IT Service Providers
  • Value-Added Resellers

Watch Demo Video Now

Industry Resources

  • All Resources
  • Brochures
  • Fact Sheets
  • Ebooks
  • Case Studies
  • Whitepapers
  • Videos
Printanista Brochure Resource Tile

brochure

Printanista Brochure

The Industry Leading Managed Print Software

Mobile Mapping Solution Flyer

fact sheet

MobileMapping Solution Flyer

Using a mobile device in the field, MobileMapping shows you exactly where each machine is located.

Implementing your MPS Program

ebook

Implementing Your MPS Program

The following step-by-step guide provides a structured implementation plan so you can be confident that you have all the strategies, plans, processes, and details in place for a successful launch.

User Management Solution Flyer

fact sheet

User Management Solution Flyer

Diversify your offerings and help your customers better manage their print with cost accounting, secure print, rules-based printing, and more. Find out how to build better margins with User Management!

Complete Guide To Managed Print Services

brochure

Complete Guide To Managed Print Services

Take an in-depth look at the managed print services industry with an overview of current industry trends and how you can use MPS to help your customers.

Prospecting And Qualifying For MPS Providers

fact sheet

Prospecting And Qualifying For MPS Providers

The following guide includes resources to help you engage with today’s buyers and identify where they fall in the sales funnel to make your prospecting efforts more effective.

Preferred Office Technologies Customer Success Story

case study

Preferred Office Technologies Customer Success Story

Read about how e-automate and FMAudit help Preferred Office Technologies maximize service department productivity.

Measuring Managed Print Services MPS Success

whitepaper

Measuring Managed Print Services (MPS) Success

These key performance indicators (KPIs) for MPS can include anything from help desk and support metrics to financial, sales, and marketing numbers.

Growth Strategies For Office Technology Providers

ebook

Growth Strategies For Office Technology Providers

How can you work toward achieving sustainable long-term growth? Here are six areas to consider when it comes to growing your business.

A Beginners Guide to Managed Print Services

whitepaper

A Beginner’s Guide to Managed Print Services

Learn the basics of managed print services (MPS) – what it is, how it works, and the benefits to you and your customers.

Howto Sell MP Sto End Users

fact sheet

How To Sell MPS To End Users

From communicating the value of your managed print services (MPS) program to identifying prospects and effectively addressing any objections they may have, the better prepared you are before the sale, the easier the sell.

Launching Your Managed Print Services MPS Program

whitepaper

Launching Your Managed Print Services (MPS) Program

This article details steps for your MPS launch so you can be confident that you have the strategies, plans, processes, and details of your program worked out.

E automate and FM Audit The Power of Integration

video

e-automate and FMAudit: The Power of Integration

There are benefits to utilizing both e-automate ERP and FMAudit. Watch this short video to hear Dustin Wandtke of The Ray Morgan Company explain why "this integration far outweighs any other competitive product."

Maximizing Your Investment Using FM Audit and e automate

video

Maximizing Your Investment With FMAudit and e-automate

Find out how FMAudit and e-automate can give you a competitive edge by providing visibility and control over your print fleet.

Top 5 Benefits of Managed Print Services MPS for Providers

whitepaper

Top 5 Benefits of Managed Print Services (MPS) for Providers

This article focuses on the benefits of offering managed print services (MPS) to providers, from a recurring revenue stream to flexibility in your offerings.

How Do You Know if MPS Is Right for You

whitepaper

How Do You Know if MPS Is Right for You?

Here we review the different types of MPS solutions available and discuss the features to consider when choosing a provider

7 Key Benefits of a Managed Print Services MPS Program

whitepaper

7 Key Benefits of a Managed Print Services (MPS) Program

Here are seven key benefits of managed print services (MPS) that can help you sell your team and your customers on the value of MPS.

How to Implement Managed Print Services MPS and Mitigate Custom Concerns

whitepaper

How to Implement MPS and Mitigate Custom Concerns

By taking a segmented approach to managed print services implementation, you can demonstrate that MPS doesn’t mean a loss of control over the print environment.

Top 5 Benefits of Managed Print Services MPS for End Users

whitepaper

Top 5 Benefits of Managed Print Services (MPS) for End Users

Here are five end user benefits for a managed print services (MPS) program, from remote equipment monitoring to automation of supplies ordering.

Print Fleet Brochure

whitepaper

Printfleet Brochure

Learn more about PrintFleet's easy to use software for managed print providers.

FM Audit Brochure

brochure

FMAudit Brochure

See how FMAudit gives you the ability to manage all your print devices in one place.

Device Mgmt Solutions Overview Video Resource Tile

video

Device Management Solutions Overview

The imaging industry is in a constant state of change. Today's users expect technology that just works and that extends to their printers and copiers. That's where ECI's suite of Device Management solutions come in.

Get a Demo

Find out why office technology dealers choose ECI over the competition.

eci solutions logo

Stop manually collecting device data

Talk with an industry expert today!

g2 tracking pixel