ERP Business Software for Office Product Dealers | DDMSPLUS

DDMSPLUS

Cloud ERP Software for Independent Office Products Dealers

Tools to compete now and drive future growth.

Compete with big box retailers and online channels.

DDMSPLUS® software is a complete, cloud-based business management solution that enables independent dealers to grow and prepare for the future. Featuring tools to access information, analyze operations from multiple locales, and improve efficiencies, OP dealers can grow their businesses through additional product lines and vertical markets, in brick-and-mortar locations, and online.

DDMSPLUS Features
Ecommerce

Boost Profits with a Web Storefront

Earn Repeat Customers with Easy Ecommerce

With ECInteractivePLUS® ecommerce solution, DDMSPLUS ensures that demanding B2B customers have a great shopping experience in an easy-to-navigate website that features auto-save, specials and sales, and fewer clicks.

You custom-branded website includes new technology for improved performance, 508 compliance for the vision impaired, support for Internet Explorer® 9.0 - 11.0, Edge®, Firefox®, and Chromebrowsers, and major wholesaler and distributor integrations for fast ordering and receiving.

Tired of leaving ecommerce money on the table?

Get a Demo

Ecommerce Optimization is Crucial to Remaining Competitive
CRM & Analytics

Make Better Business Decisions

CRM, Business Analytics, Advanced Reporting

Fully integrated within Red Falcon, Acsellerate is a customer relationship management (CRM) tool that helps the entire organization consistently anticipate and respond to customer needs, make better business decisions, and increase customer satisfaction and loyalty.

Powered by Cognytics, MyDay dashboards enable busy sales professionals to quickly manage their schedule allowing them to spend more time with customer’s and achieving their targets. Sales professionals and executives can quickly see their appointments, tasks, activities, leads and opportunities in a single dashboard including:

  • Mission critical KPIs and performance metrics
  • Today’s Events
  • Up Next Appointments

Ready to make better business decisions, faster?

Get a Demo

Purchasing

Make Purchasing Easy with Wholesaler Integrations

Streamline Purchase Orders and Vendor Communications

DDMSPLUS integrates with all major office product wholesalers, including S.P. Richards and Essendent, to help you be more competitive, improve workflow, and increase your bottom line!

Spending too much time creating purchase orders?

Get a Demo

Accounting

Integrate Your Finances to Improve Cash Flow

Improve Accounting Processes and Cash Flow

DDMSPLUS gives you the accounting tools you need to manage the process throughout your entire business including the ability to automatically post A/R invoices and credit memos, process customer deposits and credits, accept credit card payments for outstanding A/R, fax or e-mail statements directly from A/R, and post to multiple customer accounts from one check.

Receive and process electronic A/P invoices from supporting vendors, automatically match A/P invoices to received P/Os, utilize a multi-location G/L module, customize financial tables, export financial data in one step, and review with unlimited G/L history.

Want streamlined accounting?

Get a Demo

Warehouse & Inventory Management

Get the Right Products and Prices, in the Right Places at the Right Time

With real-time inventory control, you can manage multiple locations and support multiple vendors, prices, purchasing units of measure, and item numbers for each product. Easily manage variable margin pricing, unlimited item bins, cycle count module, and more.

Ready to take control of your inventory?

Get a Demo

Management & Reporting

Generate All Reports from Within DDMSPLUS

No Specialized Reporting Software or Training Required

With DDMSPLUS, you can keep track of every aspect of your business by providing a 360° view of company operations with real-time business metrics.

Track profitability of customers, products, contracts, groups, and employees; analyze pricing for customers and vendors.

Get comprehensive management and financial reporting with insight into performance against budget using SQL databases for easy data export and analysis.

Tired of wrestling with complex reporting?

Get a Demo

Payroll

Improve Accounting Efficiency with Integrated Payroll

Strengthen Your Operations

With DDMSPLUS, you can customize tax deductions by employee, track employee sponsored benefits and high-wage-earner Medicare tax calculations, and fully integrate with the general ledger.

Now you can easily perform federal, city, and state tax calculations, track 401K and Cafe Plan calculations, provide hourly, salaried, and commissionable pay calculations, and track employee advances and repayments.

Tired of inefficient payroll operations?

Get a Demo

Sales & Marketing

Gather Business Insights to Drive Sales Growth

Empower Your Entire Business Team

Provide quick access to real-time data and the tools you need to support business growth, departmental integration, communication, and tracking.

Monitor targeted sales campaigns, customer groups, and quality metrics. Track salesperson commissions and incentives, customer purchases, and quality metrics.

Ready to take your sales and marketing to the next level?

Get a Demo

Wholesaler Integrations

Automate Your Ordering Process

Streamline Purchase Orders and Vendor Communications

We offer integrations with all major office product wholesalers, including S.P. Richards and Essendent.

Flexible enough to accommodate any vendor with which you do business, using our ERP, you can automate your ordering process, from item file updates to purchasing and invoicing.

Spending too much time creating vendor orders?

Get a Demo

Focused For Your Industry
  • Office Products
  • Office Equipment
  • Contract Furniture
  • IT Consumables
  • Beverage & Breakroom
  • Janitorial/Sanitation
Losing out to the big players?

Get insight into your business

Losing out to the big players?

DDMSPLUS business management software is the ideal ERP made specifically for independent office products dealers. It integrates different product lines, operations and branches, as well as the company finances and management structure, to offer a macro view of both your retail and ecommerce performance.

Winning against the big box retailers and online super sites is possible when you've got great systems that provide clear and actionable business insight. Let DDMSPLUS take you there.

Get a Demo

Struggling to keep costs down?

USE INTEGRATIONS AND ANALYTICS

Struggling to keep costs down?

Keeping costs under control and automating as much as possible are important steps to success. DDMSPLUS helps you stay on track by providing access to integrations with major wholesalers and manufacturers, automating item uploads, and keeping cost/price plans up to date.

Advanced dashboards and analytics powered by Cognytics™ Dashboard and Analytics Platform allow data to seamlessly flow between departments like accounting, inventory, service, and sales. Pulling this data into visual reports, Cognytics gives companies of all sizes access to insightful data like never before.

Go to Cognytics

Sales performance a mystery?

Increase sales with built-in CRM

Sales performance a mystery?

Fully integrated with DDMSPLUS, Acsellerate CRM with advanced reporting provides your organization with all of the information and tools necessary to accelerate your sales cycles and generate business faster.

Understand customer purchasing trends, manage leads in your sales pipeline, and effectively monitor sales and margin opportunities.

Go to Acsellerate

Deliveries complete and on time?

Improve Fleet Efficiency

Deliveries complete and on time?

JumpTrack® proof-of-delivery (POD) software replaces costly paper-based systems with electronic manifest lists and signature capture. Electronic PODs increase fleet efficiency by monitoring your driver’s day, all while helping you improve customer service by using real-time information accessible from any mobile device or computer.

Go to JumpTrack

Level the competitive field with cloud ERP software designed to conquer the challenges faced by office products companies like yours.

Read more about DDMSPLUS.

Four decades ago, a team of visionaries in the independent office products industry developed a business management software solution for the Super Office Store in Dallas, Texas. This product, DDMS, spun off as its own company, quickly gained market traction, and evolved into the industry’s leading enterprise resource planning solution (ERP).

DDMSPLUS has been the business management solution of choice for more than 35 years, with more than 90% of independent dealers using our solution to grow their businesses.

This software is the ideal solution for growing office products dealers in search of value-driven technology that’s easy to use. Our development and customer service teams work to ensure DDMSPLUS is on the cutting-edge of technology, remains relevant to the office products industry and, above all, provides features that help you grow and prosper.

Ready to compete against the big boys?

Get a demo today

Add-On Solutions

Expand the services you offer to customers.

DDMSPLUS technology solutions help you offer the best in customer service. All add-ons integrate seamlessly with the DDMSPLUS business system, so you’re not working in multiple software platforms to perform tasks and retrieve information.

RF Add On Cart IQ Targeted Email  

CartIQ

Save abandoned carts, increase sales.

Entice customers to purchase

CartIQ

Remind Customers to Finish Their Orders

Using CartIQ targeted emails, you can offer incentives for customers to return and suggest products based on their shopping and buying history. Pull in window shoppers—email them about products they have been searching for but haven’t purchased yet. Take advantage of email templates—CartIQ preset templates make it easy for you to customize emails with your personal message. Receive weekly reports to gain insight into email and sales performance.

How much money could be hiding on your website?

Get a Demo

RF Persona Ecommerce Web Design  

Ecommerce Design

Get worry-free website maintenance

Keep content up-to-date

Ecommerce Design

Get a Modern Storefront Design, Compelling Banner Ads, and Email Templates

Ecommerce Website Design service is a personalized subscription-based program that will turn your ecommerce site into a super salesperson that generates incremental revenue for your company. We work with you on an ongoing basis to develop and maintain your site and ensure it remains up to date so you are always one step ahead of the competition.

Weekly analytics reports give you insight into your customer's ecommerce experience, helping you continually increase traffic and online sales.

Is your website competitive enough?

Get a Demo

Competing in a Digital World
RF Add On Branded Website Design  

Branded Website Design

Improve SEO rankings with a corporate website.

drive more leads

Branded Website Design

Improve your SEO, Generate Leads, Drive Sales, and Increase Brand Awareness

Branded Website Design gives you a business site that matches your Red Falcon ecommerce site and ties them together as one. With no upfront investment needed, we'll design and host your company website’s homepage and up to 10 additional pages to develop and drive your brand throughout the online experience.

Get a personalized website design, initial local search engine optimization (SEO) setup, and guidance from experienced professionals with periodic updates to keep your entire website fresh and relevant.

Could you be losing out on local sales?

Get a Demo

Be Your Own Brand Ambassador with Digital Services
RF Persona Acsellerate  

Sales Intelligence & CRM

Gain powerful business insight.

Make better business decisions

Sales Intelligence & CRM

CRM, Business Analytics, Advanced Reporting

Fully integrated within DDMSPLUS, Acsellerate is a customer relationship management (CRM) tool that helps the entire organization consistently anticipate and respond to customer needs, make better business decisions, and increase customer satisfaction and loyalty.

Powered by Cognytics, MyDay dashboards enable busy sales professionals to quickly manage their schedule allowing them to spend more time with customer’s and achieving their targets. Sales professionals and executives can quickly see their appointments, tasks, activities, leads and opportunities in a single dashboard including:

  • Mission critical KPIs and performance metrics
  • Today’s Events
  • Up Next Appointments

Ready to make better business decisions, faster?

Get a Demo

TD Add On Integrated Payment Processing NET1  

NET1 Payment Processing

Lowest guaranteed overall processing costs.

Streamline your payment process

NET1 Payment Processing

Save $50–$300 a Month by Switching to NET1 Payment Processing

With more than 100,000 merchants, ECI’s preferred credit card processor, NET1 helps dealers streamline payment processing, improve customer data security, and enhance customer service. NET1 payment processing is fully integrated with Red Falcon so you don’t have to log out of it and into NET1 to process payments. It provides seamless, PCI compliant transactions for your ecommerce shoppers.

  • No modem or credit card machine required, no software training needed
  • Includes direct technical support and convenient 24-hour access to payment processing and reporting
  • Features automated recurring billing

Go to NET1

RF Add On Professional Services  

Professional Services

Streamline operations and increase efficiency.

Expert white glove services

Professional Services

Get Guaranteed Consultation Services

Expert On-Site Total Business Review provides your dealership with a comprehensive business review with best-practice recommendations and modifications tailored to your unique needs. ECI's experts will examine operations and logistics, accounting, reporting and auditing, billing and workflow, inventory control, and your online ecommerce store.

Premier Account Management. The highest level of service and support that DDMSPLUS offers keeps your business running smoothly with dedicated one-on-one consultants when and where you need it most. The services features a two day on-site consultation each year to review your goals and challenges to help solidify your business plan.

RF Persona Jump Track  

JumpTrack Proof-of-Delivery

Reduce delivery costs and errors.

Plan, capture and track deliveries

JumpTrack Proof-of-Delivery

Reduce Delivery Errors and Costs

JumpTrack® proof-of-delivery (POD) software replaces costly paper-based systems with electronic manifest lists and signature capture. Electronic POD improves fleet efficiency by monitoring your driver’s day, all while helping you improve customer service by using real-time information accessible from any mobile device or computer.

A cloud-based program for mobile devices, JumpTrack eliminates labor and paper costs associated with traditional systems, increases delivery capacity without adding to your fleet, and offers greater management oversight through real-time driver efficiency reports and GPS tracking.

Take POD to the next level with optional delivery route and fleet optimization capabilities that keeps drivers on the fastest, most efficient route and reduce the number of trucks on the road for fuel and time savings.

Go to JumpTrack

RF Add On Office Shopper  

OfficeShopper Mobile App

Let your customers shop easily from all devices.

Shopping made quick, easy and mobile

OfficeShopper Mobile App

The OfficeShopper™ mobile app lets your customers place orders and view product info from any mobile device, including tablets and smartphones. The app can also be used for comparison shopping within brick-and-mortar stores through barcode scanning. OfficeShopper is available on devices for Android™ or iOS.

Tablet sales continue to grow and smartphone market share keeps enlarging. Mobile shopping is a channel that is expanding and shows no signs of stopping. As millennials gain more footing in the marketplace, mobile shopping could very well become the norm. Get your company prepared for the future by offering the next generation of online retail.

Learn more about mobile commerce!

Contact Us

RF Add On Punch Out Integration  

PunchOut Integration

Customer control over purchasing.

Easily manage ordering and invoicing

PunchOut Integration

Ideal for winning larger accounts, PunchOut integration gives your customers control over their purchasing activity on your site. Linking to your customer’s procurement system, PunchOuts allow your customers to manage their purchasing and invoicing processes within their internal business software.

Using a punchout is as easy as 1, 2, 3:

  1. Your customer builds a shopping cart on your site and submits the order
  2. The order is passed back into your customer’s ERP system
  3. Using their own approval process, the purchase order is finalized and automatically associated with an invoice

Resources

Learn more about the office products industry and how DDMSPLUS can help.

DDMSPLUS gives you the tools to successfully compete!

DDMSPLUS gave us the ability to offer the kind of functionality, searchability, and all-round ease-of-use that was just as good as the big boxes’ websites.

SunDANCE Office


Read more testimonials and information about DDMSPLUS

Events

Meet us at a tradeshow to discover more about DDMSPLUS.

November 04-06 | Indianapolis, Indiana

Prevail 2019

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See why more than 90% of independent dealers use our software solutions to grow their businesses.

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Let's take your dealership to the next level!

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