ECI Announces 2022 Everyday Hero and Customer Excellence Award Winners

ECI Software Solutions, a leader in cloud-based business management solutions, today announced that Forough Hosseini and Nellie Lupoli of ICI Homes were named the 2022 Everyday Hero Award winners for the work they have done for poverty-stricken families with their foundation, Homes Bring Hope, which sells houses to first-time buyers for $10,000 to $20,000 below cost, giving families immediate equity.

In its seventh year, the Everyday Hero Award program honors ECI customers—both individuals and companies—who consistently go above and beyond to help others and make a difference in their communities. Nominations are submitted by ECI employees, customers and partners and evaluated by a panel of judges. This year’s winners are:

  • Winner: Forough Hosseini and Nellie Lupoli of ICI Homes were awarded $10,000 for their work building houses for working-poor families (Homes Build Hope) and helping children in Daytona Beach get good nutrition and educational opportunities (Food Brings Hope).
  • 1st Runner-up: Chris Shee of MasterCraft Builder Group earned $5,000 for his support and technical expertise in designing, obtaining permits and constructing a new boys’ home and a girls’ home at Seamark Ranch. His involvement provided the organization with two new 6,000 sq ft homes at a savings of over $500,000.
  • 2nd Runner-up: Jeff Cardwell of Cardwell Do it Best Home Center was awarded $3,000 for his work as the founder of People Helping People, which focuses on housing, hunger, health and education initiatives in the United States and around the world.

“On behalf of the full ECI team, we extend a heartfelt congratulations to Forough and Nellie for their inspiring work with the Homes Bring Hope foundation, and to all of this year’s award nominees,” said Sarah Hagan, President and COO of ECI. “It is a true honor to be able to recognize these amazing people for their contributions to their communities and innovative work with our award programs.”

In addition to recognizing this year’s Everyday Hero honorees, ECI also named TK Constructors of Muncie, Indiana, as the winner of ECI's 2022 Customer Excellence Award for the company’s successful deployment of MarkSystems – the leading business management software for home builders. TK Constructors had been using MarkSystems since 2017 but only scratched the surface of fully leveraging the software. Volatile material costs caused them to revamp how they were operating which led to a 5% increase in gross profit margin and an extra $13,000 profit per house despite the rising construction costs. They also reduced the number of variance POs by 1.3 million, saving their team an incredible amount of time and potential errors.

“The work that TK Constructors is doing with MarkSystems is exemplary. By pivoting to address market challenges over the past few years, they have set their business up for rapid growth and operational success,” said Trevor Gruenewald, CEO of ECI. “TK Constructors embodies the innovative, entrepreneurial spirit we see in our customers, and we are overjoyed to grant them with the 2022 Customer Excellence Award.”

Both winners, in addition to other customer attendees, were celebrated at ECI’s user conference, Connect 2022, which has taken place November 9-11 at the Gaylord Rockies Resort & Convention Center in Denver, CO.

Visit the Everyday Hero and Customer Excellence pages to read more about the winners and finalists.

About ECI

ECI Software Solutions provides industry-specific business software solutions and services, focusing on cloud-based technologies. For 30+ years, ECI has served small to medium-sized manufacturing, wholesale/retail distribution, building and construction and field service organizations. Privately held, ECI is headquartered in Fort Worth, Texas, USA, with offices throughout the U.S., Canada, Mexico, England, the Netherlands, Norway, and Australia. For information, email, visit or call (800) 959-3367.

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