Software for Builders' Merchants
Software to help your builders' merchant business survive a crowded market
With over 30 years of experience in supporting hardware retailers, we have a deep understanding of the distinct challenges you encounter, ranging from managing various product inventories to delivering outstanding customer service. Our all-encompassing solutions have been developed by experts in the industry to optimise operations and offer you the strategic insights required to drive expansion.
Integrated inventory management
Managing diverse and extensive inventory while keeping your most popular stock on hand is a core challenge for builders' merchants. Our industry-specific software enables you to effortlessly track stock levels, reorder products, and maintain optimal inventory quantities. Say goodbye to overstocking and stockouts and hello to always having the right products on your shelves that meet customer demands.
Advanced point-of-sale system
Deliver swift and seamless customer experiences at checkout with an intuitive POS system. Process transactions efficiently, manage returns hassle-free, and provide customers with emailed receipts. Transform routine sales into moments of customer satisfaction while ensuring accurate record-keeping.
End-to-end solution made for builders' merchants
With end-to-end, cloud-based software like Spruce, you can manage all aspects of your builder merchant business from a single, integrated solution. Handle purchasing, track sales, monitor inventory, and access insightful reports to make informed decisions. Whether you run a single store or multiple locations, our software provides your builder merchant with the tools you need to streamline operations.
Go paperless and improve productivity
Stop searching through filing cabinets and disparate piles of spreadsheets. Our software is built around core document management functionality. All orders, transactions, and invoices are automatically linked in the software. Plus, with a document scanner you can attach packing lists, handwritten notes, tax forms, or virtually any Windows® file. Ease operations with instant access to documents in one easy-to-use solution.
Improve customer service and repeat business
Learn how this family-owned independent mixed builders’ merchant business with locations in Hampshire, Surrey and Sussex uses Spruce software to up their service and stock offerings.
Enhance operations and boost cash flow
Efficiently manage inventory, financials, and transactions, equipping your team with intuitive tools, streamlined processes, and insightful reports. Everyone involved in your business has direct access to a single, source of data truth, system. This facilitates improved communication and coordination on, strategies and business results.
Provide a modern ecommerce experience
Spruce eCommerce is your ideal online retail solution for builders' merchants, delivering a modern website that grants customers round-the-clock access to your products. Backed by a proven, direct link to Spruce, this platform ensures a smooth and convenient shopping journey for your valued customers.
Key builders' merchant software capabilities to be successful
Centralised Management with Inventory Control
Manage all aspects of your builders' merchant operations from a single, cloud-based interface. Easily track stock levels, reorder products, and maintain optimal inventory quantities while handling purchasing, tracking sales, and accessing insightful reports to make informed decisions.
Advanced Point of Sale (POS) Transactions
Provide customers with seamless and efficient checkout experiences. Process transactions, manage returns hassle-free, and offer emailed receipts for accurate record-keeping.
Customer Relationship Management (CRM)
Enhance customer relationships by capturing and utilising valuable customer data for personalised experiences and targeted marketing campaigns.
Access instant insights into sales, inventory, and customer behaviour to make informed decisions and optimise your builders' merchant operations.
Product Information Management (PIM)
Provide detailed product descriptions, images, and specifications, enabling customers to make informed purchasing decisions online using our proprietary PIM.
Buy Online, Pick Up In-Store (BOPIS)
Enable customers to purchase products online and pick them up at your physical store, providing a convenient and flexible shopping experience.
Builders' merchant Frequently Asked Questions
How does your software simplify purchasing and inventory management for builders' merchants?
Spruce empowers you to optimise inventory levels year-round. Create purchase orders, receive inventory, set minimum and maximum quantities, build suggested orders, and analyse historical purchasing performance all in one comprehensive system.
Can you help improve my builders' merchant cash flow and reduce expenses?
With Spruce, you can process and email month-end statements or invoices, saving time and reducing costs. Streamline payables, process invoices accurately, and utilise the integrated General Ledger for customised financial reporting.
How does your software help me with my delivery processes?
Our solutions streamline deliveries by capturing proof of delivery with driver signatures and material drop photos linked to sales. Prevent lost orders, provide real-time delivery status updates, and eliminate the need for constant phone communication.
How can you help me manage special orders more efficiently?
Our software for builders' merchants simplifies special orders by allowing you to create purchase orders within the point-of-sale transaction or by copying order items into a PO. Adjustments in cost are automatically updated, and the entire process is linked through digital document management.
How do you ensure data protection and cost savings for my builders' merchant?
The software is cloud-based, eliminating upfront fees and costly server purchases. Your data is automatically backed up offsite, encrypted, and secured by firewalls, offering maximum protection against natural disasters, fires, or theft.
Can I manage my builders' merchant from anywhere?
Absolutely! Our solutions are cloud-based letting you access your business information 24/7/365. Whether you're in your store, at a customer location, working from home, or even on vacation, you can easily access sales history, respond to inquiries, and handle orders.
Are you ready to transform your builders' merchant business and drive growth?
Talk to one of our software experts on how we can help streamline your processes, enhance customer experiences, and boost your bottom line.