video
Spruce 2-Minute Overview
Find out why LBM professionals have trusted Spruce point-of-sale and ERP to run their businesses for over 30 years.
Spruce® business management software is an easy-to-use ERP that transforms operations so you can grow your business. The software is cloud-based and completely integrated, from purchasing through delivery, to help you streamline processes and reduce costly errors. With access to your data from anywhere, you can make decisions based on facts and positively impact your bottom line.
All transactions are automatically linked, including handwritten or faxed records, so you have access to everything you need electronically.
Quickly access your customers’ quotes, orders, POs, receiving documents, and sales invoices in one centralized, easy-to-use system. Save time and money by emailing customers their statements and invoices.
Spruce is designed to get customers through the check-out process quickly, creating a positive experience that promotes repeat business.
Your cashiers can quickly scan items, enter SKUs, or look them up in the system. Return processing is painless, customer lookup is easy, and transactions can be sent by email or fax—providing flexibility and saving paper.
You can even import data from external software like window manufacturers or design tools, eliminating the need to rekey these items into POS or purchasing—which saves time and prevents mistakes.
Stocking the wrong items or too much inventory ties up cash that can be invested in other areas.
Spruce offers many purchasing options including automated ordering and the ability to order stock based on past POs. Special orders are easy and vendor catalogs are integrated into the system so you know you’re ordering the right items.
Consolidated purchasing allows multi-location customers to assess the needs of the entire enterprise, improving efficiency and maximizing volume discounts.
In Spruce, you can process payments through Point of Sale or Accounts Receivable. Billing cycles close automatically (based on your schedule), and you can print/fax/email statements and invoices at any time.
A/R Status shows current and last statement or listings of charges and credits. Easily review activity for any period, by job or for all jobs, so you can understand what is at risk of being late.
Spruce's document management allows you to attach packing slips, vendor invoices, or any other Windows® compatible file or web link to any related document.
You can schedule automatic payments on invoice entry, discount, or due date, and the software has complete history retention, including inactive and disabled vendors.
With comprehensive direct and indirect purchase tracking, you will have access to all the A/P data you need. Plus, Spruce has complete EDI tie-in options for major vendors, including default bill-to settings for co-ops to save time and eliminate errors.
Spruce provides informative summaries of GL activity and allows you to easily drill down into the details.
Review journal inquiries showing the credit and debit amounts associated with the account. View every document including invoices, payments, check runs, and receipts.
Spruce can handle flexible account numbering, a thirteenth adjustment cycle, generous open cycles, built-in and custom reporting, custom period setup, recurring journals, budgeting, automatic branch mapping, and more!
Access to important information about your business is key to making good decisions. Permission-based reports allow you to decide which employees in your organization have access, without specialized software or training required.
Reports are linked to key documents with details. Spruce doesn’t consolidate data, you get all the data without purchasing any add-ons.
Spruce includes a predefined series of charts and queries so you can select those that are most useful for your business, customize them, and save to your analytics panel for easy access.
Quickly retrieve the data you need to make fast, appropriate business decisions and stay informed on day-to-day operations. No need to wait on reports! Optional alerts can be configured to proactively notify you of events that could impact your business.
Spruce helps you manage your business on the go, whether on the shop floor or a remote location. Spruce AnyWare™ mobile app is for your employees and ProLink™ mobile app is for your customers. Both apps improve efficiency and communication within your business and help position you as a customer-focused organization.
The Spruce load scheduler (dispatch control panel) helps organize deliveries easily using drag and drop capabilities.
Drivers can obtain a signature as proof of delivery and take pictures of the material drop that automatically ties to the sale. You can also send notifications to customers via email or text to let them know their delivery status.
GPS tracks your trucks, giving feedback on its location. Receive overweight truck alerts and improve efficiency with printed, bar-coded manifest documents for delivery drivers.
All the aspects of an installed sale are integrated in Spruce, eliminating manual tracking. You can ticket items on departure or return and extra materials can be added to the original order, or a separate order can be placed and linked to the original sale.
Estimated vs. actual values (materials, labor, tax, billing, collection) are collected and analyzed to show profit, so you can accurately measure the profitability of this important department.
Smaller, independent organizations have a fraction of the marketing budget of their big box competitors, so customer satisfaction and loyalty have an even greater impact.
Spruce has many ways to help you retain customers and capture a greater share of wallet without busting your marketing budget. Features include the ability to create your own promotional signage, offer customers flexible installment payments, and create your own loyalty program.
Whether you hang doors, mull windows, fabricate trusses, stairs, wall panels, or just assemble a few odds and ends, Spruce’s manufacturing module has you covered. Use it to automate your process and properly track costs so your shop isn’t the excuse for adjusting entries and low margins.
With Spruce, you can maintain consistent manufacturing practices and determine whether specific manufactured items are helping or hurting your bottom line.
Properly account for your trucks, machinery, buildings, or other assets without using spreadsheets or a separate, specialized software. You can even attach each asset's related documents including insurance, registration, inspections, maintenance, taxes, and more!
Manage this branch of your business more efficiently within the confines of your Spruce system, without expensive add-on solutions. It's easy to create reservations and set the rates on your terms.
You can seamlessly sell add-on items and collect deposits. Plus, you can account for late returns or items that are returned damaged. The integrated calendar ensures everyone has accurate rental availability.
ProLink is an e-tailing solution that differentiates your business, increases sales, and builds customer loyalty. It provides on-demand shopping, account info, and delivery scheduling to your customers using their browser or mobile device.
New customers can purchase items on your site without having to create an account, and their information will be stored in your system so future purchases can be processed even faster. Showcase your inventory and enable your customers to place orders, submit quotes, and receive confirmation, saving time for them—and you.
The AnyWare™ mobile app is an extension of your Spruce system. Use it to create customer orders, access business information, compile purchase orders, view documents, and track deliveries.
Your delivery drivers can get digital signatures on orders or take a photo to show proof of delivery. Plus, your customers can track their deliveries if they have the ProLink™ mobile app.
POS Assured™ is an offline option that allows you to process emergency front counter sale transactions and print receipts when access to your cloud-based system is unavailable due to store internet connectivity, power outages, or other temporary connection issues.
Rest easy knowing that your sales data will synchronize with your business system once back online, with no missed transactions or duplicates!
Spruce has a secure payment process, allowing customers to keep a credit card on file and ensure that their card info is protected.
With integrated credit card processing, you eliminate the potential for discrepancies between your merchant totals and data in your system—no need to rekey credit card sales into your business system. The software can also handle the latest mobile payment technology*, helping you serve a new generation of customers!
With more than 100,000 merchants, NET1 is ECI’s preferred credit card processor. Guaranteeing the lowest overall processing costs, ECI customers typically save anywhere from $50–$300 per month when they switch to NET1.**
*Mobile payment options include Apply Pay, Google Pay™, Samsung Pay, and NFC. Available on some integrations. Ask for details. Apple Pay is a registered trademark of Apple, Inc. ** Certain capabilities and features may vary depending on your program. Contact your account manager for details.
Easy Signage automatically pulls sale prices from your system making it easy to create promotional signs that you print in-house.
In-store signage helps you promote sales on special items and communicate other important information with retail customers. You can create signs in a variety of sizes and orientations, and seamlessly print from any connected laser printer.
The Spruce Rent to Own feature will help you gain new long-term customers by giving them the freedom to “pay as they go” on more expensive purchases.
Rent to Own can help you grow sales and widen your customer base by providing flexible buying options. You can easily manage installment payments using amortized or flat-rate interest, which help you increase customer share of wallet.
RewardsPlus™ allows you to enhance customer loyalty and grow sales by rewarding purchases with points! These points can then be used as a payment method in Spruce or exported to a spreadsheet for complete reward flexibility. Options to reward customers are only limited by your imagination.
Owners and General Managers
With Spruce, order fulfillment, sales, delivery, inventory, and accounting are seamless. Plus, detailed reports and graphical analytics help you make better business decisions, fast
Spruce makes your business more efficient because:
Everything you need is included with Spruce and since it’s cloud-based, you don’t need expensive servers or extra IT people to run the system!
Accounting Managers
With Spruce, you don’t need to manually input data into separate systems. Accounts receivable, accounts payable, rebate tracking, and the general ledger are included so all your data is connected and visible
Document management can save you hours every month because:
Save time, money, and get paid faster with Spruce’s comprehensive accounting features.
Purchasing and Inventory Managers
Placing orders and managing inventory can be incredibly time-consuming. Spruce makes the procurement process easy with insight into stock and seamless vendor communications (EDI) with co-ops and suppliers.
Improve your purchasing, receiving, and inventory processes through:
Stock the right inventory to drastically improve cash flow and your bottom line.
Customer Service and Sales
Using Spruce point of sale, you can give customers a positive experience that will keep them coming back. And, because all account and product information is available for any location, your staff can answer customer questions and process orders in your store, in the field, or even from their homes.
Create satisfied, loyal customers by:
Spruce point of sale provides the tools you need to exceed customer expectations.
Owners and General Managers
INCREASE BUSINESS PRODUCTIVITY
Owners and General Managers
With Spruce, order fulfillment, sales, delivery, inventory, and accounting are seamless. Plus, detailed reports and graphical analytics help you make better business decisions, fast
Spruce makes your business more efficient because:
Everything you need is included with Spruce and since it’s cloud-based, you don’t need expensive servers or extra IT people to run the system!
Accounting Managers
ACCESS ACCURATE DATA
Accounting Managers
With Spruce, you don’t need to manually input data into separate systems. Accounts receivable, accounts payable, rebate tracking, and the general ledger are included so all your data is connected and visible
Document management can save you hours every month because:
Save time, money, and get paid faster with Spruce’s comprehensive accounting features.
Purchasing and Inventory Managers
STOCK THE RIGHT PRODUCTS
Purchasing and Inventory Managers
Placing orders and managing inventory can be incredibly time-consuming. Spruce makes the procurement process easy with insight into stock and seamless vendor communications (EDI) with co-ops and suppliers.
Improve your purchasing, receiving, and inventory processes through:
Stock the right inventory to drastically improve cash flow and your bottom line.
Customer Service and Sales
ENHANCE THE CUSTOMER EXPERIENCE
Customer Service and Sales
Using Spruce point of sale, you can give customers a positive experience that will keep them coming back. And, because all account and product information is available for any location, your staff can answer customer questions and process orders in your store, in the field, or even from their homes.
Create satisfied, loyal customers by:
Spruce point of sale provides the tools you need to exceed customer expectations.
Read about Spruce's legacy of industry-leading technology
Since 1985, Spruce® software has been an engine of growth for lumberyards and building materials businesses. Nineteen dealers launched the company when they realized the potential for technology that could streamline their LBM operations. They developed the original full-featured UNIX-based SprucePlus, and as market leaders continually enhanced the software until the acquisition of Anasys Windows® based software in 2000. This was the catalyst for developing SpruceWare.NET, the industry’s most advanced and easy-to-use software, based on the Microsoft®.NET framework.
Years of consistent client growth prompted Spruce’s acquisition in 2015 by ECI Software Solutions. With their resources, Spruce added cloud-based access, state-of-the-art features, mobility applications, and cross-platform functionality.
Today, Spruce empowers more than 19,000 users and is managed by a team of industry experts that remain dedicated to supporting the profitable growth of lumber and building materials businesses through superior technology and customer service.
All Resources
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What people are saying about Spruce
With Spruce, everything is integrated—from the customer’s order to our PO with the vendor, through to receipt of the product, delivery, invoicing, and statements. It’s all right at our fingertips whenever we need it!
JM Building Supply
Spruce is allowing us to identify new opportunities in our business to improve inventory management, boost overall gross margin and control our expenses more effectively.
TIMBERTOWN
Spruce gave us an all-inclusive package that covers all our bases, and offers scalability for the future.
DICK-N-SONS LUMBER
It’s so much easier to look up documents like old invoices or orders. Not only can everyone in the company find things when they need to quickly and easily, Spruce is also helping us cut down on our paper use.
WOODBURY SUPPLY
With Spruce, we capture the signature at the point of sale, the invoices are automatically collated with the statements and they’re either mailed, e-mailed or both with all the supporting documents. Spruce has taken a process that used to require a full day under our old system and reduced it down to just two hours!
CARL'S BUILDING SUPPLY
With Spruce, we can train a new employee to be ready to handle point of sale at the counter in just 30 minutes and for a business like ours, that means everything.
CHIC LUMBER
Not only do we have more time to spend on what’s really important for the business, but now we can be confident that we’re protected against ransomware attacks, spyware, viruses, and all the other online threats out there.
HICKORY HOME AND GARDEN
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