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The Secret Weapon for Homebuilders: Using Technology to Deliver Exceptional Customer Experiences

New home sales agent with a prospective home buyer

Attention all homebuilders and remodelers!

Are you struggling to meet the ever-changing expectations of your custom builders and remodeler clients? In today's fast-paced construction world, customers demand instant communication, access to information, and a seamless project experience. If you're not using technology to your advantage, you're falling behind.

In this episode of the Better Builder Series, “What Your Clients Expect From Builders and Remodelers Today,” we sat down with Brad Hubbard and Jared Johnson, who helped hundreds of builders like you overcome these challenges and deliver exceptional customer experiences.

Here are some key takeaways from their conversation:

  • Embrace technology as a competitive advantage. Technology is no longer a luxury; it's necessary for any builder who wants to stay ahead of the curve. Use technology to communicate with clients, manage projects, and track progress.
  • Be proactive in meeting client expectations. Don't wait for your clients to come to you with problems. Anticipate their needs and use technology to keep them informed and engaged throughout the project.
  • Plan out your customer touchpoints. Ensure you have a plan for communicating with your clients at every project stage. Use technology to automate these touchpoints and ensure your clients are always in the loop.

If you're ready to take your business to the next level, watch this episode of the Better Builder Series and learn how to use technology to meet client expectations and deliver exceptional results.

Click here to watch the full episode now!


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