Software for Service Businesses & Managed Print | ECI Software Solutions
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Your Single Source for ERP and Managed Print Software

Our complete business management solutions simplify your day-to-day copier service operations.

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E automate Overview Video

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e-automate Overview for Field Service Providers

Your service technicians are always on the go. Our cloud-based solutions provide the tools you need to power your service operation. From accounting and contracts to inventory, purchasing, sales, and service dispatch, e-automate has what you need to simplify your daily maintenance and service operations.

How to shine on the

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How To Shine On The Service Stage

Today’s service providers are confronted with tough competition, business inefficiencies, and out-of-control operating costs, all of which make it difficult to get ahead. Find out how to turn these common service challenges into opportunities for growth!

EA Digital Transformation Next Step FS infographic 2020

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Digital Transformation The Next Step In Field Service

What is digital transformation?

7 must have reports

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7 Must-Have Reports For Field Service Providers

e-automate has over 75 out-of-the-box reports that enable you to see your business performance at a glance and drill down into contract, inventory, service, and financials.

Mobile Tech Solution Flyer

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Mobiletech App Solution

With MobileTech, your technicians get service call information, can manage their service activities, and input data while out in the field.

ERP readiness quiz

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ERP Readiness Quiz

Struggling with time-consuming workarounds? Your business management solution may no longer be meeting your needs. Take our quiz to find out if it's time to make the switch to ERP!

The Security Center ROI

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The Security Center - ROI

See how e-automate provides a positive ROI for The Security Center.

E automate Inventory Logistics Console

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e-automate Inventory Logistics Console

Ensure your techs have what they need, when they need it to get the job done. With e-automate’s Inventory Logistics Console, you can place orders based on tech usage, queue and bulk create purchase orders, choose a vendor or let e-automate assign one.

Easy contract creation

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Creating Contracts in e-automate

Struggling to create contracts or get invoices out on time? Building service contracts is a breeze in e-automate. You can customize contracts and create invoices to meet your unique business needs by selecting from custom contract types; setting your start, end, and renewal dates; building your frequency and rate structure; and adding any remarks you want to appear on your invoice.

Service equipment tracking with ERP

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Service Equipment Tracking With ERP

Are you tracking maintenance schedules and equipment using Excel? Discover the difference ERP can make by centralizing this critical business data and making it easily actionable and accessible!

4 steps to better

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4 Steps To Better Contract Management

Transitioning long-term customers to M&S contracts may require a rethinking of your business model, but, small to mid-sized businesses that have mastered best practices and used technology to digitize and automate their contract lifecycle management (CLM) processes have realized these benefits.

Equipment History Tracking in e automate

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Equipment History Tracking in e-automate

e-automate gives you complete visibility into your inventory so you can track your equipment every step of the way. With the Equipment History Tracking feature, you can see when it first arrived in your inventory, all sales and builds associated with the equipment, any transfers that took place, and all service calls logged for that piece of equipment.

E automate BCOS Testimonial 2020

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BCOS Office Technologies Customer Success Story

Before BCOS Office Technologies installed e-automate business management software, operations were haphazard at best. The business lacked structure and activities were mostly reactive. Read more.

EA What Separate Systems Cost You infographic 2020

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What Separate Systems Are Costing You

e-automate gives you all the information you need in one spot so you can streamline business processes, reduce your operating costs, and focus on growing your business.

5 inventory management pitfalls

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5 Inventory Management Pitfalls To Avoid

Mismanaged inventory, manual processes, and incorrect data all contribute to overhead that can quickly spiral out of control. Find out how an ERP can streamline inventory management and help you combat the hidden inventory costs hurting your business.

Southwest Office Systems Just in Time Inventory

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Southwest Office Systems - Just in Time Inventory

See how Southwest Office Systems uses e-automate to keep control of inventory.

10 traits of effective contract management resource tile

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10 Traits Of Effective Contract Management Infographic

Managing customer relationships is critical to driving growth and securing repeat business. A key part of managing these relationships is managing your contracts, from creation through renewal.

ERP Takes Out Guesswork Out of Business Decisions

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ERP Takes The Guesswork Out Of Business

How quickly can you find inefficiencies in your business?

E automate rochure for field service providers

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e-automate Brochure for Field Service Providers

Southwest Office Systems Success Story

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Southwest Office Systems - Success Story

Listen in as Buddy Puente, President of Southwest Office Systems explains how e-automate helps streamline business efficiency.

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See why office technology dealers choose ECI over the competition.

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