ECI Software Solutions, a leader in cloud-based business management solutions, today announced significant enhancements to its Spruce® and RockSolid MAX® software for hardware retailers and lumber and building materials businesses. With these new updates—which offer more convenient, omni-channel retailing experiences—users will be able to improve productivity, efficiency and competitive advantage. The company also added a new Electronic Data Interchange (EDI) integration with United Hardware to offer customers simplified communications with a leading hardware vendor.
Maintaining consistent communication with customers and sustaining an efficient, cost-effective operation have become even more critical for hardware retailers and lumber and building materials businesses in the wake of COVID-19. Additionally, with forced closures and social distancing guidelines limiting store foot traffic, it has become essential for those businesses to create more convenient online retailing experiences to support sales. To solve for these challenges and empower customers to maintain growth despite the pandemic, ECI added new features to Spruce, an end-to-end management software, and RockSolid MAX, a cloud-based POS software for independent home and building supply retailers.
Both industry-specific solutions automate time-consuming daily processes and eliminate redundancies, enabling staff to focus on more value-add, strategic tasks. The software upgrades build upon the capabilities ECI released in June 2019—which marked the largest product upgrades ever for Spruce and RockSolid MAX. Key enhancements include:
“The current pandemic has completely altered the way our customers run their businesses and engage with consumers,” said John Maiuri, President of ECI’s LBM and Hardlines Group, Building & Construction Division. “With the upgraded Spruce and RockSolid MAX solutions, our customers will be able to streamline operations to focus on delivering more effective and efficient ecommerce experiences – a differentiator that will help build trust and keep their respective customers loyal for years to come.”
Understanding that one of the most important elements in a software solution for home and building supply businesses is vendor connectivity, ECI also expanded its Spruce and RockSolid MAX vendor integrations to include United Hardware. The new EDI integration offers users:
“We recognize that hardware retailers and lumber and building materials businesses need the ability to communicate, seamlessly integrate and collaborate with key vendors – especially during these trying times,” said Wade Hogg II, sales director at ECI. “With the addition of United Hardware to our vendor roster, users will now be able to do it all from one platform. We are looking forward to forging an ongoing relationship with United Hardware and continuing to provide valuable capabilities to customers.”
The significant new features and EDI integration outlined above will be communicated to customers via email. For more information about ECI’s solutions for home and building supply retailers, please visit:
ECI Software Solutions provides industry-specific business software solutions and services, focusing on cloud-based technologies. For 30+ years, ECI has served small to medium-sized manufacturing, wholesale/retail distribution, building and construction, and field service organizations. Privately held, ECI is headquartered in Fort Worth, Texas, USA, with offices throughout the U.S., Canada, Mexico, England, the Netherlands, and Australia. For information, email email@example.com, visit www.ECISolutions.com or call (800) 959-3367.
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