RockSolid MAX Point of Sale for Home and Building Suppliers

Satisfy Customers and Improve Productivity

RockSolid MAX is designed to get customers through the check-out process quickly, creating a positive experience that promotes repeat business.

Your cashiers can quickly scan items, enter SKUs, or look them up in the system. Return processing is painless, customer lookup is easy, and transactions can be sent by email or fax, providing flexibility and saving paper.

You can even import data from external software like window manufacturers or design tools, eliminating the need to rekey these items into POS or purchasing while saving time and preventing mistakes.

Improve Cash Flow and Customer Satisfaction

In RockSolid MAX, you can process payments through Point of Sale or Accounts Receivable. Billing cycles close automatically (based on your schedule), and you can print/fax/email statements and invoices at any time.

A/R Status shows current and last statement or listings of charges and credits. Easily review activity for any period, by job or for all jobs, so you can understand what is at risk of being late.

Simplify Purchasing with Vendor Integration

Stocking the wrong items or too much inventory ties up cash that can be invested in other areas.

RockSolid MAX offers many purchasing options including automated ordering and the ability to order stock based on past POs. Special orders are easy and vendor catalogs are integrated into the system so you know you’re ordering the right items.

Consolidated purchasing allows multi-location customers to assess the needs of the entire enterprise, improving efficiency and maximizing volume discounts.

Generate All Reports from Within the System

Access to important information about your business is key to making good decisions. Permission-based reports allow you to decide which employees in your organization have access, without specialized software or training required.

Many reports are also hyperlinked to key documents so you can see the details. Since the software doesn’t consolidate data, you can get everything you need without purchasing expensive add-on modules.

Data Protection and Cost Savings

ECI solutions are cloud-based which means there are no upfront fees and no expensive servers to buy and maintain.

Your data is also backed up automatically and hosted offsite for quick retrieval in the event of a natural disaster, fire, or theft. Data is encrypted and backed by firewalls for maximum security, so only you can access it.

Plus, your business information is available 24/7/365, from anywhere! If you are at a show and want to make a volume purchase, you can access your system, look at sales history, and handle the order on the spot.

EDI Increases Productivity and Reduces Errors

Electronic Data Interchange (EDI) is a direct electronic exchange of information between your business and vendor partners. ECI Software solution offers EDI that allows you to securely and reliably place orders electronically with many industry wholesalers and co-ops, increasing productivity and reducing costly errors. In many cases, you can also receive remittance advice, invoices, price updates, catalog updates, item images and more.

Business Insight Made Easy!

The RockSolid MAX Daily Dashboard powered by Cognytics provides critical business insight through easy-to-understand dashboards. Owners and business managers can stay informed of key business metrics, without taking extra time running multiple reports or managing complicated spreadsheets. Get instant access to sales information, margin, top items, A/R, and overdue invoices, to help turn business insight into action.

Sell Per Piece or Per Thousand

If your store sells lumber, you know how important it is for your software to offer Board Foot Conversion. With RockSolid MAX, it is done automatically, allowing you to sell per piece or per thousand and ensuring you have the proper sales price and cost of goods calculations.

Seamlessly Order, Track, and Invoice Special Items

Special orders are efficiently processed in RockSolid MAX, with items pulled in from a vendor catalog or created via a system-generated temporary SKU number. Users can also create purchase orders at the same time that they are creating a customer order.

Eliminate Duplicate Efforts on Orders

With RockSolid MAX, you can create quotes for customers that are easily converted to orders including partial release on orders. You can even order a subset of items from a quote and keep the original one open. This capability improves efficiency in your business and frees up time to work on other more productive things.

Easily Manage Multiple Units of Measure

Every business has items that are sold in multiple units of measure (UOM), which can be a headache. RockSolid MAX automatically adjusts pricing and margins for items sold with different units of measure.

The software allows for multiple UOMs per item so that you can have different price points for each UOM. It also allows you to order quantity in one UOM and have the cost reflect a different UOM.

Improve Productivity and Communication

RockSolid MAX helps you manage your business on the go, whether at the store or a remote location.

RockSolid MAX AnyWare^™ mobile app is for your employees, and ProLink^™ is an e-tailing solution that differentiates your business and increases customer loyalty. Both apps improve efficiency and communication within your business and help position you as a customer-focused organization.

Retain Customers and Attract New Business

Smaller, independent organizations have a fraction of the marketing budget of their big box competitors, so customer satisfaction and loyalty have an even greater impact.

RockSolid MAX has many ways to help you retain customers and capture a greater share of wallet, without busting your marketing budget. Features include the ability to create your own promotional signage, offer customers flexible installment payments, and create your own loyalty program.

Ecommerce and product data management (PIM) solution

eCommonSense is an industry-specific ecommerce that helps you provide a positive online shopping experience that rivals big box retailers. Now more than ever, builders and consumers want to research and purchase items at their convenience, and without a proper web presence you could lose customers. Building an effective website can feel overwhelming, but eCommonSense is fully integrated with your ERP and its unified product information management system makes the process seamless and successful.

Our PIM organizes product data so you can rest assured your website content is up to date, without managing multiple vendor systems, saving significant manual, error-prone administrative effort.

On-Demand Customer Portal

ProLink on-demand customer portal is a solution for home and building supply businesses that want to strengthen their relationship with contract accounts, while improving efficiency by reducing incoming calls related to common inquiries.

ProLink gives your key accounts direct access to account information, delivery scheduling and online shopping. Showcase your inventory and enable your customers to place orders, submit quotes, and receive confirmation, saving time for them—and you. And by providing self-serve account information, you can differentiate your business, increase sales, and build customer loyalty.

Process Transactions In an Emergency

POS Assured^™ is an offline option that allows you to process emergency front counter sale transactions and print receipts when access to your cloud-based system is unavailable due to store internet connectivity, power outages, or other temporary connection issues.

Rest easy knowing that your sales data will synchronize with your business system once back online, with no missed transactions or duplicates!

Take Your Business On the Go

The AnyWare^™ mobile app is an extension of your RockSolid MAX system. Use it to create customer orders, access business information, compile purchase orders, and view documents.

How much would you get accomplished if you could access your business management system from the palm of your hand, no matter where you are?

Protect Your Customers' Credit Card Information

RockSolid MAX has a secure payment process, allowing customers to keep a credit card on file and ensure that their card info is protected.

With integrated credit card processing, you eliminate the potential for discrepancies between your merchant totals and data in your system—no need to rekey credit card sales into your business system. The software can also handle the latest mobile payment technology*, helping you serve a new generation of customers!

With more than 100,000 merchants, NET1 is ECI's preferred credit card processor. Guaranteeing the lowest overall processing costs, ECI customers typically save anywhere from $50–$300 per month when they switch to NET1.**

*Mobile payment options include Apple Pay, Google Pay™, Samsung Pay, and NFC. Available on some integrations. Ask for details. Apple Pay is a registered trademark of Apple, Inc. ** Certain capabilities and features may vary depending on your program. Contact your account manager for more information.

Create In-house Promotional Signage

Easy Signage automatically pulls sale prices from your system, making it simple to create promotional signs that you print in-house.

In-store signage helps you promote sales on special items and communicate other important information with retail customers. You can create signs in various sizes and orientations and seamlessly print from any connected laser printer.

Create Your Own Rewards Program

RewardsPlus^™ allows you to enhance customer loyalty and grow sales by rewarding purchases with points! These points can then be used as a payment method in RockSolid MAX or exported to a spreadsheet for complete reward flexibility. There are limitless options to reward customers!

Foster customer loyalty with RewardsPlus!

Offer Customers Flexible Installment Payments

The RockSolid MAX Rent to Own feature will help you gain new long-term customers by giving them the freedom to “pay as they go” on more expensive purchases.

Rent to Own can help you grow sales and widen your customer base by providing flexible buying options. You can easily manage installment payments using amortized or flat-rate interest, which enables you to increase customer share of wallet.

Ecommerce and product data management (PIM) solution

eCommonSense is an industry-specific ecommerce that helps you provide a positive online shopping experience that rivals big box retailers. Now more than ever, builders and consumers want to research and purchase items at their convenience, and without a proper web presence you could lose customers. Building an effective website can feel overwhelming, but eCommonSense is fully integrated with your ERP and its unified product information management system makes the process seamless and successful.

Our PIM organizes product data so you can rest assured your website content is up to date, without managing multiple vendor systems, saving significant manual, error-prone administrative effort.