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RockSolid MAX® software is cloud-based, so the initial investment is lower, hardware requirements are reduced, and backups are automatic. Place orders, search inventory, or review sales when you aren’t at the store. Retailers with outdated or manual systems can upgrade technology and automate the busywork—without breaking the bank!
All transactions are automatically linked, including handwritten or faxed records, so you have access to everything you need electronically.
Quickly access your customers’ quotes, orders, POs, receiving documents, and sales invoices in one centralized, easy-to-use system. Save time and money by emailing customers their statements and invoices.
Ready to save time and improve communication?
In RockSolid MAX, you can process payments through Point of Sale or Accounts Receivable. Billing cycles close automatically (based on your schedule), and you can print/fax/email statements and invoices at any time.
A/R Status shows current and last statement or listings of charges and credits. Easily review activity for any period, by job or for all jobs, so you can understand what is at risk of being late.
Stocking the wrong items or too much inventory ties up cash that can be invested in other areas.
RockSolid MAX offers many purchasing options including automated ordering and the ability to order stock based on past POs. Special orders are easy and vendor catalogs are integrated into the system so you know you’re ordering the right items.
Consolidated purchasing allows multi-location customers to assess the needs of the entire enterprise, improving efficiency and maximizing volume discounts.
RockSolid MAX is designed to get customers through the check-out process quickly, creating a positive experience that promotes repeat business.
Your cashiers can quickly scan items, enter SKUs, or look them up in the system. Return processing is painless, customer lookup is easy, and transactions can be sent by email or fax—providing flexibility and saving paper.
You can even import data from external software like window manufacturers or design tools, eliminating the need to rekey these items into POS or purchasing—which saves time and prevents mistakes.
Ready to improve your customers' check-out experience?
Having access to important information about your business is key to making good decisions. Permission-based reports allow you to decide which employees in your organization have report access, and data can easily be exported for further review.
Reports are also hyperlinked to key documents so you can see the details. Since the software doesn’t consolidate data, you can get everything you need without purchasing expensive add-on modules.
RockSolid MAX includes a predefined series of charts and queries so you can select those that are most useful for your business, customize them, and save to your analytics panel for easy access.
Quickly retrieve the data you need to make fast, appropriate business decisions and stay informed on day-to-day operations. No need to wait on reports! Optional Alerts can be configured to proactively notify you of events that could impact your business.
RockSolid MAX helps you manage your business on the go, whether at the store or a remote location.
RockSolid MAX AnyWare™ is a mobile application for your employees, and ProLink™ is a mobile app for your customers. Both apps improve efficiency and communication within your business and help position you as a customer-focused organization.
Tired of being chained to your desk?
Special orders are efficiently processed in RockSolid MAX, with items pulled in from a vendor catalog or created via a system-generated temporary SKU number. Users can also create purchase orders at the same time that they are creating a customer order.
With RockSolid MAX, you can create quotes for customers that are easily converted to orders including partial release on orders. You can even order a subset of items from a quote and keep the original one open. This capability improves efficiency in your business and frees up time to work on other more productive things.
Every business has items that are sold in multiple units of measure (UOM), which can be a headache. RockSolid MAX automatically adjusts pricing and margins for items sold with different units of measure.
The software allows for multiple UOMs per item so that you can have different price points for each UOM. It also allows you to order quantity in one UOM and have the cost reflect a different UOM.
If your store sells lumber, you know how important it is for your software to offer Board Foot Conversion. With RockSolid MAX, it is done automatically, allowing you to sell per piece or per thousand and ensuring you have the proper sales price and cost of goods calculations.
Smaller, independent organizations have a fraction of the marketing budget of their big box competitors, so customer satisfaction and loyalty have an even greater impact.
RockSolid MAX has many ways to help you retain customers and capture a greater share of wallet, without busting your marketing budget. Features include the ability to create your own promotional signage, offer customers flexible installment payments, and create your own loyalty program.Get a Demo
RockSolid MAX is cloud-based, which means there are no upfront fees and no expensive servers to buy and maintain.
Your data is also backed up automatically and hosted offsite for quick retrieval in the event of a natural disaster, fire, or theft. Data is encrypted and backed by firewalls for maximum security, so only you can access it.
Plus, you can access your business information 24/7/365, from anywhere! If you are at a show and want to make a volume purchase, you can access your system, look at sales history, and handle the order on the spot.
CREATE loyal customers
Our store is known for providing excellent customer service and RockSolid MAX makes that possible! Our check-out process is fast and customer account information is at our fingertips. Our point of sale makes it easy to:
RockSolid MAX gives us the technology we need to compete with the big guys and foster loyalty!
Stock the right products
Prior to RockSolid MAX, doing physical inventory counts was time-consuming and painful. Now, we can do cycle counts or even a full inventory easily and we don’t need to close the store to do it! Our inventory management features allow me to:
Now we stock the right products so customers find what they need and we don’t have cash tied up on the shelves.
MAKE ORDERING EASY
Before we switched to RockSolid MAX, I would have to visually count what we had on hand to see what we needed or rely on my gut feel for what I thought we had in stock; that set us up for lots of errors. It would take hours to put together an order—I’d have to count what we had, figure out what we needed, look up the pricing, and then call it all in. RockSolid MAX has improved our ordering because it:
It’s given us a much better idea of what’s selling and what’s just gathering dust on the shelves. Our buying and overall purchasing processes are so much more efficient and profitable with RockSolid MAX!
SIMPLIFY month-end invoicing
It used to take all day to find invoices, create statements, and stuff envelopes. Now, the process is easy! I can better manage receivables because RockSolid MAX lets us:
Now I can spend my time growing the business instead of stuffing envelopes. Plus, I save a ton on paper and postage!
Read the RockSolidMAX POS software story
Originally developed in 2001, RockSolid® software was created by a group of hardware retailers who needed a solution that fit their unique industry. Over time, RockSolid became a trusted, affordable point-of-sale software for independent retailers. In 2007, ECI Software Solutions, a leader in industry specific software solutions, acquired RockSolid and took the software to the next level. Today, RockSolid is recognized as a leader in the LBM and Retail Hardlines industry and is trusted by roughly 2,000 hardware stores, convenience lumberyards, and building materials dealers.
The RockSolid MAX POS system is the next chapter in the story. RockSolid MAX enables small retailers to leverage advanced point-of-sale and business management software in a more cost-effective manner. Because it is cloud based, the initial investment is much lower, hardware costs are greatly reduced, and daily backups are no longer needed. Plus, invoices and statements can be emailed, saving time and paper. RockSolid MAX also offers greater scalability of your business, so you can rest assured that your software will support your operation as it grows.
RockSolid MAX includes everything you need to run your business at one affordable monthly price. From point of sale, to purchasing, inventory management, and accounts receivable—your business will operate efficiently and grow! Plus, these useful add-on features can help take you to the next level.
Take your business on the go
AnyWare™ is a mobile extension of your RockSolid MAX system. Use it to create customer orders, access business information, compile purchase orders, and view documents.
How much would you get accomplished if you could access your business management system from the palm of your hand, no matter where you are?
Ready to take your business on the go?
Save time and drive sales
Save Time and Eliminate Errors
Easy Signage automatically pulls sale prices from your system making it easy to create promotional signs that you print in-house.
In-store signage helps you promote sales on special items and communicate other important information with retail customers. You can create signs in a variety of sizes and orientations, and seamlessly print from any connected laser printer.
Ask us how to start using Easy Signage today!
Rent to Own
Expand your base of loyal customers
Set Up and Bill Installment Accounts Within the System
The RockSolid MAX Rent to Own feature will help you gain new long-term customers by giving them the freedom to “pay as they go” on more expensive purchases.
Rent to Own can help you grow sales and widen your customer base by providing flexible buying options. You can easily manage installment payments using amortized or flat-rate interest, which helps you increase customer share of wallet.
Ready to expand your base of loyal customers?
Create your own rewards program
Loyal Customers Improve Your Bottom Line!
RewardsPlus™ allows you to enhance customer loyalty and grow sales by rewarding purchases with points! These points can then be used as a payment method in RockSolid MAX or exported to a spreadsheet for complete reward flexibility. Options to reward customers are only limited by your imagination.
Foster customer loyalty with RewardsPlus!
Keep your business going offline
Keep Your Business Going Offline
POS Assured™ is an offline option that allows you to process emergency front counter sale transactions and print receipts when access to your cloud-based system is unavailable due to store internet connectivity, power outages, or other temporary connection issues.
Rest easy knowing that your sales data will synchronize with your business system once back online, with no missed transactions or duplicates!
Learn how you can process sales in an emergency.
ProLink™ Mobile App
Empower customers and build loyalty
On-Demand Shopping, Account Info, and Delivery Scheduling
RockSolid MAX ProLink™ is available in your browser or on devices for Android™ and Apple®. Showcase your inventory and enable customers to place orders, submit quotes, and receive confirmation in real-time.
ProLink is an e-tailing solution that differentiates your business, increases sales, and builds customer loyalty.
Ready to empower your customers and build loyalty?
NET1 integrated payment technology
Protect Your Customers' Credit Card Information
RockSolid MAX has a secure payment process, allowing customers to keep a credit card on file, and ensure that their card info is protected.
With integrated credit card processing, you eliminate the potential for discrepancies between your merchant totals and data in your system—no need to rekey credit card sales into your business system. The software can also handle the latest mobile payment technology*, helping you serve a new generation of customers!
With more than 100,000 merchants, NET1 is ECI’s preferred credit card processor. Guaranteeing the lowest overall processing costs, ECI customers typically save anywhere from $50–$300 per month when they switch to NET1.**
What people are saying about RockSolid MAX
RockSolid MAX is easy to run, it gives us everything we need and the price is right. You really can’t ask for any more than that!
Co-Owner, Ravenna Lumber
January 31-01 | Boston, MA
Emery-Waterhouse Spring Show
February 07-10 | Indianapolis, IN
Do it Best Spring Market
February 14-16 | New Orleans, LA
True Value Spring Reunion
February 27-29 | Orlando, FL
Orgill Spring Market
March 11-14 | Chicago, IL
Ace Hardware Spring Convention
March 19-21 | Overland Park, KS
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