ECI Blog - Big Ideas for Small Businesses

Big Ideas for Small Businesses

Industry experts offer tips on using your software and managing every aspect of your business from sales and marketing to human resources and payment processing.

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Customer Experience

7/27/2018—Matt Lippe

Enable Customer Service and Field Support with Mobile CRM Tools

Mobile CRM tools are the drivers for raising the customer experience bar; customers now expect real-time information from any touch point they have with your business.

Acsellerate is a Top-Rated Sales Intelligence Software

Customer Experience

7/13/2018—Stephanie Lewis

4 Reasons Why Your Business Needs CRM

Customer Relationship Management (CRM) is vital to every small and medium-sized business. 2018 is the Year of the Customer and smart customer relationship management for 4...

Business Growth

7/6/2018—Brian Maddonni

SMBs Can Learn a Lot from the Mary Kay Vision of Teamwork

Mary Kay created an entire organization built on the premises and promises of teamwork. Your SMB and sales team can also succeed by following this model.

Customer Experience

6/15/2018—Alan Margulis

Build Customer Relationships with Superior Online Service

Building relationships by investing in great customer experiences is a top priority in SMB marketing. These are the tools you need.

Cloud-Computing

6/8/2018—ECI Staff Contributors

Inside the ECI Cloud: The Cornerstones of a Successful Cloud Service

The Cornerstones of a Successful Cloud Service dives into the importance of providing layered security and data backup to ensure that data and systems are fully protected...

Sales Strategies

Business Growth

6/1/2018—Alan Margulis

For SMBs, Sales and Marketing Teamwork Is the Key to Success

At SMBs, teamwork between sales and marketing is the new model, replacing the “handoff” from one department to the other. Learn how to create alignment.

Cloud-Computing

5/25/2018—ECI Staff Contributors

Inside the ECI Cloud: Resiliency and Redundancy

Learn about the four cornerstones of ECI’s philosophy for the cloud, as well as the importance of resiliency and redundancy in cloud-based software services.

Business Growth

5/15/2018—Chris Mindnich

5 Common Marketing Mistakes SMBs Should Avoid

There are hundreds of marketing activities for SMBs to consider, but which are the most important? Many SMBs miss opportunities by making these mistakes.