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On-demand Webinar

You've Sold All These Homes, Now What?

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On-demand Webinar

You've Sold All These Homes, Now What?

Wow, has it been a crazy year for home builders! While in March, we were near-certain home sales would come to a screeching halt, by October, we were wondering if we could ever possibly keep up with demand. As the weather and sales start to cool just a bit, now is a good time to take stock and make sure you can deliver a quality home on time and budget before things pick up even stronger in the spring.

Join us for this insightful discussion hosted by Brad Haubert where panelists will discuss how to manage it all while keeping the customer happy and excited about their new home.

In this webinar, we will discuss:

  • How to set up, manage, and communicate your schedule with frequent check ins to ensure your team is on board with the plan and timeline
  • What reports you can pull from your system to continually monitor progress throughout the build cycle and catch any early warning signs of delay or cost overruns
  • Why it is important to create and maintain a communication process with your buyers to ensure that they are not caught off guard by any changes or delays in the delivery of their dream home.

Panelists include:

  • Jeremy Jackson, VP Professional Services at ECI Software Solutions
  • Dave Betcher, VP Consulting Services at ECI Software Solutions
  • Kerry Mulcrone, President at Kerry & Co
  • Matt Collins, Chief Operations Officer at Elliott Homes
  • Tim Bailey, Chief Strategy Officer at Avid Ratings

Jeremy Jackson

Vice President of Consulting Services

Jeremy Jackson is the Vice President of Consulting Services for MarkSystems. An experienced construction professional with a Bachelor's of Science Degree in Technology/Construction Management, he has an in-depth knowledge of various construction methods used throughout the country, from hands-on labor to executive level management. Jeremy has managed purchasing, construction operations, and land acquisition and development for large national and regional builders in Utah, California, Minnesota, Texas, and New Jersey.

Dave Betcher

VP of Consulting Services | Lasso CRM

Dave Betcher has been in the homebuilding industry for 15 years and has been an executive with Lasso Data Systems since its inception. He has presented the benefits and best practices of technology in marketing, sales, and customer service to builders and developers around the globe, including the US, Canada, Mexico and Europe. Dave has trained over 1,000 builder representatives, both onsite and online, on the power of CRM, including lead management, sales process, and email marketing that works. His deep understanding of the residential housing industry provides a unique value perspective for sales professionals and management.

Kerry Mulcrone

President, Kerry & Co

Kerry Mulcrone is an award-winning sales educator, mentor, motivator, and speaker. With more than 30 years in the new home industry, Kerry is known for her enthusiastic and practical approach to increasing customer, sales, and profitability. Kerry has attained the National Association of Home Builders prestigious award of Master of the Institute of Residential Marketing.

Matt Collins

Chief Operating Officer, Elliott Homes

As the Chief Operating Officer of Elliott Homes, Matt is responsible for leading the development of systems and processes focused on scalability in all areas of operations as the company continues its aggressive growth plan. Elliott Homes is a forward-thinking company achieving 100% growth YoY and is destined to be a one of the nation’s top thought-leaders in homebuilding.

Tim Bailey

Chief Strategy Officer, Avid Ratings

As the Chief Strategy Officer at Avid Ratings, Tim provides customer experience expertise to help businesses increase sales, improve profits and enhance their brands. As the leader in customer experience solutions for the industry, Avid Ratings helps clients transform data into results.

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