Need customer support?

When you need support with your Red Falcon software, we’re there for you with best-in-class service to quickly identify, troubleshoot, and fix system obstacles. Our support staff is hand-picked and carefully trained to act as an extension of your company.

The Customer Support Center is the fastest and most efficient method for contacting the Red Falcon Customer Care team and features access to frequently asked questions, how-to videos, user guides, support alerts, and downloads. All cloud-based accounts automatically receive Red Falcon’s Premier plan with unlimited incidents as a part of their annual total solutions package.

Already a Red Falcon customer looking for support?


Don't have a login? Request a Red Falcon support login here.

Have an emergency? Call Customer Care at (866) 724-3382.

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