Faster fixes. Less paperwork. Fewer truck rolls.

MobileTech’s time card feature allows technicians to clock in/out and manage activities, breaks, and lunches with precise start and end times. By submitting time card data directly to e-automate, it reduces the risk of payroll inaccuracies and missed hours, giving technicians confidence that their time is accurately tracked.

MobileTech streamlines inventory management for office equipment dealers by allowing techs to search, select and order parts, right from their mobile device. With barcode scanning and multiple search options (UPC, OEM numbers), it takes less time to find the right parts, minimizes delays and reduces the risk of parts shortages. 

Quick search capabilities allow you to easily find both individual and team service calls by any keyword, technician’s name, or number, making it easy to locate the correct call history and parts used. The customizable and filterable call views help manage high volumes and prioritize calls based on status, ensuring nothing gets overlooked in your office equipment service workflows.

Yes. Job data, service history, inventory, and customer details are synced in real time with your e-automate system—no duplicate entry required.

MobileTech streamlines the entire service call process, from arrival to job completion and invoicing, by automating labor tracking, parts management, and call status updates. This speeds up time-to-billing, helping technicians complete calls faster and ensuring your managed print service SLRs are consistently met.

With MobileTech, you can customize your call list view, sort calls by priority, and filter them by status (e.g., Pending, Dispatched, Scheduled). This organization helps you stay focused on high-priority tasks, manage multiple calls seamlessly, and ensure that no critical updates or service needs are overlooked. And because MobileTech integrates directly with e-automate, and syncs data every 60 seconds, real-time updates happen automatically, reducing any risk of delayed or missed information. Office equipment technicians and dispatchers are always on the same page.

Yes. Built-in GPS lets dispatchers view tech locations on a live map for smarter call reassignment and routing.

Yes. Techs can keep working offline—accessing job details, capturing notes, and updating service tickets. Everything syncs automatically once a connection is restored.

MobileTech is available for both iOS and Android smartphones and tablets. It’s designed to work smoothly on the devices your techs already use.

With full service history, equipment details, and parts access in hand, techs show up better prepared—reducing return visits and fixing issues faster.

We offer full onboarding, documentation, and support to get your team up and running quickly.

Printanista’s Remote Device Link now extends to MobileTech, giving technicians real-time access to a device’s internal web server. They can view live status, supply levels, firmware versions, and configuration settings, enabling them to troubleshoot, diagnose, and even resolve issues before visiting the customer site. This means technicians can fully exhaust remote resolution options and arrive prepared with the right parts, tools, and supplies—reducing unnecessary trips and speeding up service.