ECI Releases Cognytics Dashboards and Analytics Platform

New cloud-based data visualization to revolutionize how customers achieve next-level, operational data insights

Fort Worth, Tex. —Wednesday, August 7, 2019 ECI Software Solutions, a leader in cloud-based business management solutions, today announced the availability of Cognytics™, the company’s next generation cloud-based analytics and data visualization platform. This platform helps users draw actionable insights from the data in their ERP systems, allowing them to quickly uncover problems and find opportunities to grow their businesses. Cognytics can be delivered as a stand-alone application or embedded seamlessly in the applications business professionals use most. The new analytics engine has been added to ECI’s MarkSystems®, DDMSPLUS™, Red Falcon® and TeamDesign® software and will be gradually rolled out across each of the company’s vertical-specific Enterprise Resource Planning (ERP) solutions.

A December 2018 Gartner, Inc. study found that more than 87 percent of organizations have low analytics maturity. The Cognytics platform was specifically created to help ECI customers overcome this hurdle and enable users to easily access intelligence from existing data sets, accelerating digital transformation and revolutionizing how they leverage data to grow their businesses.

Key features of the platform include:

  • Graphical, role-based dashboards that offer each individual user easy-to-understand, compelling visualizations
  • Actionable insights that are available to users on demand and only a click away, eliminating the need for time-intensive, manual data analysis
  • Industry-specific intelligence tailored to guide each user to the information they need to make timely decisions and solve their unique business challenges
  • Seamless integration through robust data connectors that extract information from various business systems and bring it together into a single place, giving users across the organization the ability to access a panoramic view of important business data at any time, from anywhere

“There is tremendous value in our CEO having the ability to log in from a remote device and get a snapshot of our business’ performance at any time, without having to make calls or request manual reports to get the appropriate data,” said Austin Johnson, Operations Manager at Fischer & Frichtel Custom Homes LLC, an ECI MarkSystems customer. “Additionally, Cognytics allows our management team to more easily use data to make strategic decisions that improve operations – whether it’s staffing changes, shifting resources or subcontractors, identifying sales trends, reviewing warranty claims and trends, or measuring specific community performance. The dashboards feature has been a gamechanger for our company.”

“Digital transformation is no longer an option for small businesses – it’s a necessity,” said Grant Howe, Chief Technology Officer at ECI. “Our customers have invested in ERP as the first step on their digital transformation journeys, and we are thrilled to offer them an advanced platform like Cognytics to further that process along. With Cognytics, ECI users will become data-driven masters of their respective industries and get access to the intelligent analytics insights that will make running and growing their businesses easier than ever before.”

ECI Software Solutions provides industry-specific business software solutions and services, focusing on cloud-based technologies. For 30+ years, ECI has served small to medium-sized manufacturing, wholesale/retail distribution, building and construction, and field service organizations. Privately held, ECI is headquartered in Fort Worth, Texas, USA, with offices throughout the U.S., Canada, Mexico, England, the Netherlands, and Australia. For information, email, visit or call (800) 959-3367.

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