ECI Software Solutions, a leader in cloud-based business management solutions, today announced that its eCommonSense® platform, a market-leading eCommerce and product information management (PIM) solution specifically designed for lumber & building materials, hardware, home center and related home supply dealers, is now available to the North American market. This geographic expansion follows ECI’s acquisition of the U.K.-based company in October 2021.
Designed by a tradesman specifically for the building materials supply sector, eCommonSense helps LBM businesses provide a positive online shopping experience that rivals national chains. Now more than ever, consumers want to research and purchase items at their convenience, and a proper web presence is table stakes. But for small business owners focused on their trade, building and managing an effective website seems unattainable. With eCommonSense, the platform is seamlessly integrated with a businesses’ ERP, like ECI’s Spruce®, and offers a unified, industry-specific product information management (PIM) system that enables users to become an information resource for products, use cases, installation instructions and reviews.
Consumers want to shop online, and they expect an experience that’s easy and convenient. eCommonSense is designed to provide a professional online experience just for LBM retailers, allowing them to offer a 24/7/365 sales presence to address the convenience needs of both consumers and tradespeople – like contractors, builders and busy build it yourselfers.
Key product features include:
“With the rise of online shopping trends like BOPIS and instant quoting, LBM businesses must invest in eCommerce solutions to support the everchanging needs of their customers, or else risk losing them to their competitors,” said Andy Scothern, founder of eCommonSense. “eCommonSense has been a trusted tool for builder merchants in the U.K. and Europe with proven results in customer satisfaction and brand visibility, so we are excited to introduce the product to North American LBM professionals who could benefit from an industry-tailored eCommerce solution.”
“Since the acquisition of eCommonSense in October, we have been investing heavily to improve the value of the product and to introduce it to the North American market as we continue to see increased demand to further evolve the eCommerce channel,” said John Maiuri, President of the LBMH Division at ECI. “We are committed to driving digital transformation for early adopters, and eCommonSense is step one of even more investments we are making to assist in moving the industry further into the digital experience that is becoming more expected by customers.”
To learn more about eCommonSense, visit: www.ecisolutions.com/eCommonSense
ECI Software Solutions provides industry-specific business software solutions and services, focusing on cloud-based technologies. For 30+ years, ECI has served small to medium-sized manufacturing, wholesale/retail distribution, building and construction and field service organizations. Privately held, ECI is headquartered in Fort Worth, Texas, USA, with offices throughout the U.S., Canada, Mexico, England, the Netherlands and Australia. For information, email email@example.com, visit www.ECISolutions.com or call (800) 959-3367.
All trademarks are the property of their respective owners.