ProLink On-Demand Customer Portal | ECI Software Solutions
Pro Link On Demand Customer Portal

ProLink On-Demand Customer Portal

Provide self-serve account information, delivery scheduling, and online shopping for key customers.

Be there for your customers 24/7 with ProLink

ProLink Customer Portal provides self-serve account information that differentiates your business, increases sales, and builds loyalty. Give key accounts direct access to account information, online shopping, quotes, and delivery scheduling from anywhere. Plus, ProLink will reduce incoming calls on common inquiries, saving time for them—and you.

Competitive pressure from big box stores?

Build customer loyalty by providing direct access account information, delivery scheduling, and online shopping.

Customers constantly calling with common questions?

Real-time access to item pricing, order history, or billing info gives staff more time to focus on higher value activities.

Lack marketing resources to build your brand and grow?

ProLink is customized with your colors and logo, keeping your brand and products in front of customers.


Herrington's uses ProLink to foster loyalty

Watch this short video to learn how Herrington's strengthens their relationships with contract accounts using their branded on-demand portal.


Self-serve account information reduces common inquiries

Item pricing, order history, billing info, and more!

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Put the power of information in your customers' hands!

Your customers are busy, and so are you—especially now! Offering your customers self-serve access to real-time information can save them valuable time by reducing calls with simple account inquiries, freeing up your staff to focus on higher value activities. Plus, ProLink includes online shopping options, so you can grow sales and build loyalty with your key customers.

Pro Link Mobile Online Portal Orders 2column

Want to stand out from your competition?

Provide your key customers with an online portal that is custom branded with your logo, colors, and business details. Stay connected to your customers 24/7 with convenient online shopping that includes accurate inventory and contract pricing.

ProLink Helps Home and Building Supply Businesses of All Sizes

Choose the option that fits your budget and business goals

Basic Pro Link

ProLink Basic

Affordable option builds loyalty by providing existing contract accounts with:

  • My Account Details: view statements and current balances
  • Documents: Access invoices, open tickets, orders, quotes, payments, payouts, installed sales, and statements
  • Payment on account via card on file using Tokenization (Cayan)
Get Started
Premium Pro Link

ProLink Premium

Premium option helps grow sales by providing existing contract accounts with everything in ProLink Basic as well as:

  • Shopping via shopping cart, with Quote and Order request submission
  • Option to make payment for order requests via Accounts Receivable and account holder's card on file
  • Quickly and easily manage assigned users on their account
Get Started

Isn't it time to transform your business?

Talk to an expert

Providing ProLink to key accounts benefits everyone!

Stay connected. Save time. Grow sales.

Ecommerce Platform

What's in it for them:

  • 24/7 access to account information
  • Remote quote and order submission
  • Ability to view, share, and print documents
  • Convenient online shopping with accurate inventory and pricing
Service Management

What's in it for you?

  • Builds customer loyalty
  • Reduces inbound account inquiries
  • Reinforces your brand with customizable logo and colors
  • E-commerce option increases sales

Talk to an Industry Expert

Let's talk about how ProLink can build loyalty and grow sales.

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