Monica Wheaton
VP of Customer Success | RHC
Monica Wheaton is the Vice President of Customer Success at ECI Solutions, where she leads initiatives that drive customer engagement, retention, and long-term value—particularly within the residential home construction industry. With a career spanning over two decades, Monica brings a unique blend of strategic planning, marketing expertise, and deep industry insight to her role. She is known for her ability to align cross-functional teams, foster strong client relationships, and deliver measurable outcomes that support customer success at scale.