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Custom Builders 360: Product Updates & What's Next

About the event

Join us for an exclusive look at where BuildTools is going and how we're making it even more powerful for custom homebuilders and remodelers.

In this session, you’ll get insight into our long-term product vision, a high-level look at the upcoming roadmap, and review of the latest features already live in the platform. We’ll also cover what’s new in customer support and success, and give you a preview of upcoming content and events designed to help you streamline every stage of your builds.

If you're a builder or remodeler focused on staying organized, driving efficiency, and keeping clients happy, this is a session you won’t want to miss.

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Presenters

Jared Johnson

Product Manager

With a lifelong passion for custom homebuilding and a family legacy in development, Jared Johnson blends hands-on construction insight with a deep understanding of technology to guide BuildTools’ product direction. He began as an intern in the custom home industry and carried that experience into his role at BuildTools, where he now shapes and prioritizes features that address real-world challenges for builders. His mission is to bridge the gap between builders and technology through thoughtful, practical product innovation.

Hector Borrego

Customer Success Manager

With over 11 years at BuildTools, Hector Borrego is a seasoned Customer Success Manager dedicated to empowering homebuilders through exceptional support and training. He began his journey as a Training & Documentation Specialist, developing comprehensive guides, video walkthroughs, and webinars to ensure clients get the most out of the platform. Known for his advice—“You don’t have to know all the answers, but you know how to find them,” he’s passionate about enabling customers to thrive with BuildTools .