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Purchasing an ERP is a big step, and after months of research and implementation, you want to make sure your employees use it. Even if you’ve picked the right software for your shop, you may end up not using that software you spent so long picking out if you don't have a plan. Read below for our suggestions so that your employees can make the most out of your purchase.
Employees get worried about bringing in ERP software. If there is a group of naysayers in the shop, put the leader of this group on the committee to pick out the new software. Getting a diverse array of voices on the committee makes sure that you consider everyone’s needs when picking out the software. And it shows the people who are worried about ERP software that you are taking their concerns seriously. Having their opinion taken seriously will make them much more likely to give the ERP software a try when you get it.
Employees want to know what this new ERP software will means for their jobs. Tell them what the impact will be. Will it make it easier to find data? Will it make them faster? Will it cut out tedious parts of their job, so they have more time to spend on other things? Will it mean that you can send more jobs out on time and cut down on overtime? If people in the shop know what to expect from ERP software, there’s less for them to be worried about, and they can start thinking about how it will fit into their jobs.
No matter how much your employees liked the demonstrations, if they don’t know how to use it, they won’t. You’ll need to make sure you train everyone on how to use the new ERP software. Take advantage of free consultation hours. Get the most our of your training session by letting your trainer know ahead of calls what you want to focus on.
One of the great things about technology is that we’re constantly finding new ways to improve it. Check in with your vendor periodically to see what else your ERP software can do and how it can benefit your shop. If your software is cloud-based, then you may have new capabilities you don’t know about. Alternatively, if your shop has made some big changes, there may be aspects of the software that fit your needs better now than they did before. Either way, checking in with the vendor and reading their documentation about upgrades can help you get the most out of your software long after implementation.
At JobBOSS² we have 30 years of experience helping thousands of customers both get up and running and stay profitable by using our solution. We have a team of job shop experts to ensure that you have a partner to walk you through your customer journey.
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